1casino located at another planet?

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    Last post ago almost 7 years by emmiee
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    • last active 8 months ago
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      • No avatar normal
        • Started by
          Sr.Newbie
          39
        • last active 8 months ago
        I was really excited about 1casino, had never tried Cryptologic, but the slots turned out to be great and a really nice change from other software. But I can't get in contact with them I made the playthrough of the €5 free chip and had a balance of approx €80. Since I couldn't find any information about max cash-out, min dep for withdrawal and some other things, I used their mail-form. Two or three days later no reply. Tried to call to ask if something was wrong with the e-mail, but it didn't work. (there is a "call me" option which I did not use)
        I tried to mail again with my Yahoo-account, two days later no reply :'( :'(
        Maybe there's some perfectly good explanation,but I have never come across anything like it.
      • Avatar 27789
        • Replied by
          Sr.Newbie
          49
        • last active 8 months ago
        Hello there.

        Maybe I can help you. Just give me a private message and I will see what I can do for you.

        Take care

        Morgan Andersson
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        • Replied by
          Sr.Newbie
          39
        • last active 8 months ago
        Has anyone actually managed to get in contact with 1casino, please tell me, this is uncanny
      • Me
        • Replied by
          admin
          6671
        • last active 5 hrs ago
        Hi emmiee ,

        I have merged topics... As you can see Morgan asked you to private message him


        Zuga
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        • Replied by
          Sr.Newbie
          39
        • last active 8 months ago
        Thank you Zuga, I did, two days ago. 
      • Me
        • Replied by
          admin
          6671
        • last active 5 hrs ago
        I see... I dont think he will visit the forum since its the weekend... ill message him on monday
      • No avatar normal
        • Replied by
          Sr.Newbie
          39
        • last active 8 months ago
        Thanks again Zuga I would just like to add that it's not only that I've been waiting for a reply from Morgan. (and my message to him was extremely polite by the way)
        It's also that I sent my first e-mail to their support may 2, and after that three more, both via their mail-form and my yahoo account.
        I will drop this now, have better things to do with my time, and I will send a private message to Morgan about that.
        I'm new to this, if the topic/thread can be removed you may do that.

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