888.com LCB offer issue

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    3,681
    views
    9
    replies
    Last post ago over 6 years by zuga
    No avatar normal
    • Started by
      Newbie
      4
    • last active over 6 years ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Newbie
          4
        • last active over 6 years ago
        Sorry Im kinda new here and Im not sure if I am posting at the correct section. I was just wondering if someone can help me.

        I have contacted 888.com's support regarding the LCB exclusive video poker 1400$ match bonus.

        They keep redirecting me to the sign up bonus (which is up to 200$) and they are stating that they do not have records of such offer.

        Can you please advise if this bonus has expired or if I am doing something wrong.

        Sorry if I am being a pain, but I do not want to deposit 1400$ just to find out that there is no such bonus offer.
      • Index
        • Replied by
          admin
          20,307
        • online

        Thanks for this post from:

        • Index
        Hi NRGBlaze,

        I don't know if you saw the "note" on the review.  It reads:

        "NOTEThe Welcome Bonus consists of 2 parts: (1) Instant 25% up to $50: provided immediately upon deposit; and (2) Follow-up 75%: provided once the comp points reach 3x the follow-up bonus amount. The instant part of the Welcome Bonus can be cashed out only after an amount totaling *20 times has been wagered." 

        That note is underneath the exclusive sign up bonus.

        It seems strange that the "instant" is 25% up to $50 which doesn't really compute to the $1400 max...more like $200 max.

        Admin should be able to assist you with this - I'll send a link to this thread.

        blue
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active over 6 years ago
        Hey Blue,

        Yeah I saw the note, but I can also see "deposit for max bonus" 1400$ and bonus 100%.

        Also the 200$ sign up bonus is listed underneath as a separate offer with different conditions.

        So I hope that this is not a mistake, cause the bonus sounds really juicy
      • Me
        • Replied by
          admin
          6,599
        • last active 32 min ago
        Hi NRGBlaze ,

        As far as I know this offer is still active. However I will shoot them an email and see what they have to say.

        cheers
        Zuga
      • Index
        • Replied by
          admin
          20,307
        • online
        NRGBlaze wrote:

        Hey Blue,

        Yeah I saw the note, but I can also see "deposit for max bonus" 1400$ and bonus 100%.

        Also the 200$ sign up bonus is listed underneath as a separate offer with different conditions.

        So I hope that this is not a mistake, cause the bonus sounds really juicy


        I'm pretty sure it won't be a mistake.  The only thing is they could have ceased that offer.  I hope they haven't stopped it for you as you are right, it is a really juicy offer.

        Good luck when and if you get it and let us know how you get on.  It's a great deposit bonus.

        blue
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active over 6 years ago
        Great!

        Thank you for your help guys. I will contact them once again and will keep you updated.

        Please let me know if you receive a reply from them in the meantime.
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active over 6 years ago
        well...

        I entered the casino's live chat through the account of a friend of mine, because this is the only option for live chat access.

        After around 40-50 min chatting with the supervisor on duty the reply that I got was:
        "Martin: This is not one that I am aware of currently running and I do not that the link which latestcasinobonuses.com provides is in out old style branding"

        sounds professional doesn't it?

        he said that he will forward it to their promotion team.

        I have explained that it was raised two days ago with this department and I still do not have an answer. He double-checked the raised issues and concluded that it wasn't logged in and asked for the e-mail address, on which it was logged.

        I gave him my friend's e-mail address and explained to him that when my friend spoke with the previous agent she advised that I should speak with them regarding this sign up bonus and that is why I am entering the chat from this account (cause they are not returning my e-mails)

        Then he said that this is third party policy violation, logged off and locked my friend's account.

        So I guess it is my fault for entering the live chat this way, but my question is still without an answer and I feel kinda bad for my friend.
      • Index
        • Replied by
          admin
          20,307
        • online
        Your poor friend!

        Zuga will post a reply as soon as he gets one.

        I hope its favourable.

        blue
      • Me
        • Replied by
          admin
          6,599
        • last active 32 min ago
        We got information at live chat that bonus is still valid. However I have removed this bonus from our list for the time being til we resolve this issue.

        Please PM me your user name and Ill see what I can do.

        Cheers
        Zuga

      lcb activities in the last 24 hours

      • 26
        new members
      • 692
        members online
      • 10575
        guests online
      • 122
        new posts
      • 8353
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers! Got a great costume ready for this weekend? We thought it would be fun to run a short contest and hand out some LCB candy of our  own. Halloween is near and we want to see what our members are wearing to...
        Closed - LCB Halloween Costume Contest
      • Index
        Mr Green’s €350K Christmas Calendar Christmas has come earlier at Mr Green, therefore, thay have prepared enjoyable daily giveaways. You are invited to join an adventure tour through Mr Green's festive Wonderland...
        Christmas 2016 advent calendars, goodies and bonuses
      • Putting on lipstick emoticon 1
        LCB $500 10th Anniversary Contest Wow, can you even believe it’s been a whole ten years we have been around! I know I am personally thrilled I have shared this time together with the old timers and of course all...
        Closed - LCB $500 10th Anniversary Contest

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170