ace kingdom ID warning

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Last post made 8 years ago by nirvana
righton
  • Started by
  • righton
  • United Kingdom Full Member 204
  • last active 3 years ago

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  • righton
    • Started by
    • righton
    • at Dec 27, 15, 06:34:04 AM
    • United Kingdom Full Member 204
    • last active 3 years ago

    i have been through the mill with ace kingdom trying to get them to accept my id .

    having been a client of ladbrokes for over 15 yrs and a vip member for 10 yrs you would think a subsidiary company such as ace kingdom would be able to accept me as legitimite but no they want an id .

    so i send them around 20 different photos of docs and pictures of me including holding my id by tthe side of my face taken by a pro photographer and the say they cant authenticate the photo...oh and i have my winnings from the playthrough to come to me after being id'd...strange that they owe me money but cant identify me

    ...anyway after toing and froing with ace kingdom and ladbrokes who by the way are the dept who id docs (you send the info on a ladbrokes id form) ...ace ..kingdom dont have an id dept.

    I have now sent an email foa the managing director of ladbrokes...i await the outcome...so this is a warning to anyone joining this casino dont be surprised if they refuse your id .

  • nirvana
    • Replied by
    • nirvana
    • at Dec 27, 15, 06:11:10 PM
    • New Zealand Super Hero 1031
    • last active 16 days ago

    seem they been giving you a runaround. When they said they cant authenticate  your photo, what exactly do they mean? is not clear enough or something>?

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