are players entitled to a refund/compensation due to betsoft faulty software

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    Last post ago 5 months by Sylvanas
    10361258 10153142488943058 7659365006677581691 n

    vnboy

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      • 10361258 10153142488943058 7659365006677581691 n

        vnboy

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        hi i was just wondering... with the whole betsoft rigged software issue thats going on, i realized that  since i play mostly betsoft games ... am i entitled to some kind of compensation or refund back from the casino?
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        Sylvanas

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        • 10361258 10153142488943058 7659365006677581691 n
        BetSoft never acknowledged  these issues and the casinos featuring the software can't really be faulted since it can't be determined whether  they knew about the rigged games or not. I doubt any kind of compensation will ever be given to anyone, unfortunately.
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        vnboy

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        thank you for your input Sylvanas. whether betsoft acknowledge these issues or not, they could even deny it but to my understanding... the software was test and was found and proven to be faulty. as for the casino, whether they knew about it or not... they provided a faulty software in there casino for players to play. so i believe they should have some sense of obligation/responsiblity to all this. now i agree with you that most casino isnt just going to hand out money like that. but what i would  really like to know is ....if the casino decided to ignore any player request for refund or compensation, is there anything legally that can be done?
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        eberetta1

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        I do not even want to get involved in this discussion. To think that a casino gives floorspace to a software company in exchange for a cut of the profits shows whether or not a casino owes refunds. However, I would not hold my breath. Whenever the SEC fines companies for shortchanging investors, the fines do not make it back to the investors who were harmed. Nice job for casinos to stay financially strong by shortchanging customers. I mean isn't this what the definition of business is all about, to have a cash cow for as long as possible with no concern for any harm done?
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        I dont think you should expect any sort of compensation as there are really high chances that they rigged it themselves in order to make a big buck. Most of those casinos are registered in 3rd world countries so law suit of any kind is impossible to begin with.
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        AlphaDouche

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        I see your point and i like betsoft games and if they dont own up to their actions or mistakes. It might be a hard road to me trusting them again. But in reality unless you have an occurrence like the dude who didnt get paid while playing Mega Glam Life there is no way to tell if they ripped you off.
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        drtheolen

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        As Sylvanas said, BetSoft never acknowledged any issues with their games and they even tried to change the paytable in one of their slots in order to avoid paying a legally won progressive jackpot. That pretty much shows Betsoft's point of view on the matter. I wouldn't expect any refund from a casino.
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        Sylvanas

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        Technically, if you have a specific situation going on, like withheld winnings or such, of course you can pursue the issue legally. But expect their lawyers coming at you like a bunch of rabid dogs, and the best you can hope for is an off court settlement. Honestly, I wouldn't deal with that, not unless I have lots of cash to spare, which i don't. Just be careful where you deposit money.

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