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    rdaday

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        rdaday

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        Having a hard time getting paid from atlantis gold casino withdrawal request was approved on June 06, 2012. Have sent 4 emails and they keep saying 3 to 5 days has any one els have had a hard time getting paid from them or even have been paid?
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        cheetahwind

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        I haven't had a pay out yet, but from what I have seen they seem to be a poorly ran operation.
        The free spin promotions are more of a joke than actually letting you try the slot.
        The consistency of them causes me to wonder if there setting someone up for promotion abuse.  Assuming they win something halfway decent on the free money.
        I'm all for needing verification before you can play type of atmosphere, but when they let you deposit.  Then threaten to lock your account within 24 hours if you don't submit documents.  Seems a bit unrealistic.  Especially when they even give a person some guff about there documents.  Example, I sent them a bank statement.  My bank doesn't print them in color, they only print them in black and white.  Of course a small town bank wouldn't spend money for color.  Well my bank statement got rejected because they claimed I "scanned" it in black and white.
        To end my derail, I would assume they will pay you, because I can't imagine they haven't paid anyone. But it would seem as if those who have been paid aren't telling there experiences.  Which has plagued this forum for a while, people looking for either a positive or negative review about Atlantis Gold, but so far I have only seen negative.  Which is mainly with either payment or redemption of the freebie codes they give out frequently.
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        Melcb

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        We have a casino rep signing up soon to help deal with these queries.

        I have sent them this thread and they will go post n the Direct casino Support section.

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        cheetahwind

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        That's good news, maybe then we'll start seeing some more action from this group.  I mean they looked promising at the beginning, now lets get rid of some of the gimmick.  Then they might start looking really good.
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        Kadzait

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        There is another atlantis gold verification and withdrawl thread too that is new, same happened to me with Grandprive, seems Atlantis gold is working REALLY bad, they dont pay out even the min. I guess you should go away from Atlantis gold , Treasure Island jackpots and even Grandprive group casinos.

        sorry for your problem, i had same problem at atlantis gold and at grandprive lake palace and bella vegas.

        They scam people and keeps repeating to deposit again, which is the most ridiculous thing you can get from them after getting this kind of replies. I hope they go bankrupt, so they stop scamming people, the law doesnt acts, they are law free, you cant do anything about this, i also asked where Grandprive is from and they told me: We dont have a base.

        ????

        They didnt even wanna tell me from what country they work at.

        For example of a good casino, Golden riviera and Crazy vegas microgaming ones, are from Malta, they told you that at even the site, they have numbers to call, you can chat anytime, they pay well, they dont ask for you blood type to withdrawl, i dont know man, im getting bored of some online casinos, you pay to them to win something and then you realize you have crazy playthroughs, crazy verification problems, they reply like a robot the same to you always, when you go to chat they always tells you the same, and they can even block your account if you win a great amount of money.

        So sad, hope they get a warning sign.
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        Melcb

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        Kadzait wrote:

        There is another atlantis gold verification and withdrawl thread too that is new, same happened to me with Grandprive, seems Atlantis gold is working REALLY bad, they dont pay out even the min. I guess you should go away from Atlantis gold , Treasure Island jackpots and even Grandprive group casinos.

        sorry for your problem, i had same problem at atlantis gold and at grandprive lake palace and bella vegas.

        They scam people and keeps repeating to deposit again, which is the most ridiculous thing you can get from them after getting this kind of replies. I hope they go bankrupt, so they stop scamming people, the law doesnt acts, they are law free, you cant do anything about this, i also asked where Grandprive is from and they told me: We dont have a base.

        ????

        They didnt even wanna tell me from what country they work at.

        For example of a good casino, Golden riviera and Crazy vegas microgaming ones, are from Malta, they told you that at even the site, they have numbers to call, you can chat anytime, they pay well, they dont ask for you blood type to withdrawl, i dont know man, im getting bored of some online casinos, you pay to them to win something and then you realize you have crazy playthroughs, crazy verification problems, they reply like a robot the same to you always, when you go to chat they always tells you the same, and they can even block your account if you win a great amount of money.

        So sad, hope they get a warning sign.


        Please PM me your casino username for Atlantis Gold. For casinos that dont have a warning you can come to us mods with your cashout problems and we can try get a casino rep to help.

        Thats what we do for our members at LCB.

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        rdaday

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        I Got Payed Today ! 3 weeks and 6 emails is slow butt better then not getting payed at all
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        bongo

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                  Way to go rdaday,  glad to see your efforts paid off.
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        Melcb

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        rdaday wrote:

        I Got Payed Today ! 3 weeks and 6 emails is slow butt better then not getting payed at all


        Great news, we will put a bit more pressure on them from now on.

        I wasnt aware players were experiencing slow cashout times.
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        AtlantisGold

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        rdaday wrote:

        Having a hard time getting paid from atlantis gold casino withdrawal request was approved on June 06, 2012. Have sent 4 emails and they keep saying 3 to 5 days has any one els have had a hard time getting paid from them or even have been paid?



        Usually it is a problem with matching documents that the credit card processors require prior to cashing out. Could be that the docs that you sent might not match what the processors require us to check.  I’ve answered this on another thread regarding authorization process as they are the same. Without the docs the credit card processors won’t be able to give us approval to recognize that an account is safe.  This is done for your security and preventing online fraud and identity theft.

        Thanks and congrats with your winnings!
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        AtlantisGold

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        cheetahwind wrote:

        I haven't had a pay out yet, but from what I have seen they seem to be a poorly ran operation.
        The free spin promotions are more of a joke than actually letting you try the slot.
        The consistency of them causes me to wonder if there setting someone up for promotion abuse.  Assuming they win something halfway decent on the free money.
        I'm all for needing verification before you can play type of atmosphere, but when they let you deposit.  Then threaten to lock your account within 24 hours if you don't submit documents.  Seems a bit unrealistic.  Especially when they even give a person some guff about there documents.  Example, I sent them a bank statement.  My bank doesn't print them in color, they only print them in black and white.  Of course a small town bank wouldn't spend money for color.   Well my bank statement got rejected because they claimed I "scanned" it in black and white.
        To end my derail, I would assume they will pay you, because I can't imagine they haven't paid anyone. But it would seem as if those who have been paid aren't telling there experiences.  Which has plagued this forum for a while, people looking for either a positive or negative review about Atlantis Gold, but so far I have only seen negative.  Which is mainly with either payment or redemption of the freebie codes they give out frequently.



        Thanks for your post in this forum.  I believe we have addressed your concerns at the other thread here in latestcasinobonuses.com

        http://www.latestcasinobonuses.com/onlinecasinobonusforum/casinos/atlantis-gold-comlaint/
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        AtlantisGold

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        Kadzait wrote:

        There is another atlantis gold verification and withdrawl thread too that is new, same happened to me with Grandprive, seems Atlantis gold is working REALLY bad, they dont pay out even the min. I guess you should go away from Atlantis gold , Treasure Island jackpots and even Grandprive group casinos.

        sorry for your problem, i had same problem at atlantis gold and at grandprive lake palace and bella vegas.

        They scam people and keeps repeating to deposit again, which is the most ridiculous thing you can get from them after getting this kind of replies. I hope they go bankrupt, so they stop scamming people, the law doesnt acts, they are law free, you cant do anything about this, i also asked where Grandprive is from and they told me: We dont have a base.

        ????

        They didnt even wanna tell me from what country they work at.

        For example of a good casino, Golden riviera and Crazy vegas microgaming ones, are from Malta, they told you that at even the site, they have numbers to call, you can chat anytime, they pay well, they dont ask for you blood type to withdrawl, i dont know man, im getting bored of some online casinos, you pay to them to win something and then you realize you have crazy playthroughs, crazy verification problems, they reply like a robot the same to you always, when you go to chat they always tells you the same, and they can even block your account if you win a great amount of money.

        So sad, hope they get a warning sign.


        First off, I would like to thank you for this post.  For clarification we are not associated with any casino group. I wanted to know personally of what was the problem you encountered with Atlantis Gold Casino or with Treasure Island Jackpots so we can address it properly.  Your reply to this message is greatly appreciated.  Also sending me your log ins or username would be of great help so I can have the casino manager contact you.
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        cheetahwind

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        I get that the verifications standards are set by your processor.  Yet here's my beef, I sent a valid bank statement.  I even offered to send the envelope, proving that I wasn't scanning the document in black and white.  Yet she stood firm that I needed a utility bill or nothing else would do.  99% of the other casinos have taken that bank statement as proof of my address.  Yet your the only casino I have seen that stands so firm on how it perform it's document verification process.
        So eventually to get your person calmed down, I had myself added for a day to a person utility bill so I could prove to you I lived there.  It really shouldn't take this much hassle to get a document approved.  Plus you guys should be a lot more flexible on the types of documents you'll take on address verification.
        Also I tried to deposit this last weekend, using American Express.  I could get my American Express to go at Slotocash, but not at your casino.  Why advertise it as an option, and then not have it work?
        Then as for the free spins, yes it allow you to try the game.  Yet who is really going to get the full experience of winning on the bonus round or the even in the free spins.  If your only getting 1 line times a penny.  Granted some of your more exclusive promotions lately allow for 5 lines, but don't you think that seems more fair then playing a 50 line slot for a penny?
        I would rather see you guys say the free spin promotions aren't cashable, then offer such a horrid chance to see the game in action.
        Other than the above rants, I really don't mind depositing with you guys.  Mainly because the match bonuses are good, the wagering requirements seem fair, and your also one of the few casinos that actually get the document verification out of the way right away.  Versus waiting for a cashout.
        Also can you tell me, since I have gone through all of the work of sending in documents.  Do I need to send in my proof of address and ID again after I win, or do you guys need just a credit card?
        Just figure I may as well ask a few questions.
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        AtlantisGold

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        cheetahwind wrote:

        I get that the verifications standards are set by your processor.  Yet here's my beef, I sent a valid bank statement.  I even offered to send the envelope, proving that I wasn't scanning the document in black and white.  Yet she stood firm that I needed a utility bill or nothing else would do.  99% of the other casinos have taken that bank statement as proof of my address.  Yet your the only casino I have seen that stands so firm on how it perform it's document verification process.
        So eventually to get your person calmed down, I had myself added for a day to a person utility bill so I could prove to you I lived there.  It really shouldn't take this much hassle to get a document approved.  Plus you guys should be a lot more flexible on the types of documents you'll take on address verification.
        Also I tried to deposit this last weekend, using American Express.  I could get my American Express to go at Slotocash, but not at your casino.  Why advertise it as an option, and then not have it work?
        Then as for the free spins, yes it allow you to try the game.  Yet who is really going to get the full experience of winning on the bonus round or the even in the free spins.  If your only getting 1 line times a penny.  Granted some of your more exclusive promotions lately allow for 5 lines, but don't you think that seems more fair then playing a 50 line slot for a penny?
        I would rather see you guys say the free spin promotions aren't cashable, then offer such a horrid chance to see the game in action.
        Other than the above rants, I really don't mind depositing with you guys.   Mainly because the match bonuses are good, the wagering requirements seem fair, and your also one of the few casinos that actually get the document verification out of the way right away.  Versus waiting for a cashout.
        Also can you tell me, since I have gone through all of the work of sending in documents.  Do I need to send in my proof of address and ID again after I win, or do you guys need just a credit card?
        Just figure I may as well ask a few questions.


        usually if you were done with document verification, yes only thing you need to submit is a copy of the credit card you used for depositing. you can send me your user name on personal message so that i can forward this to our account manager for review.
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                      Thank you Atlantis Gold !  Nayomhi Millar,  my twin sister and I would like to thank you for all that you do.  Also,  welcome to LatestCasinoBonuses.com. Diane and I are very honored and proud to be apart of this forum.  We enjoy playing at Atlantis Gold Casino.  The free bonuses are definitely appreciated.  Again, Welcome to our family here at LatestCasinoBonuses.com. 
                                                    sincerely,  the twins from Florida
                         
                                                                        Diane and Denise
                                                             
                                                                                      <3

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