Atlantis Gold General Discussion

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 23
    7,586
    views
    21
    replies
    Last post ago almost 5 years by drtheolen
    Dream rj small transparant
    • Started by
      Super Hero
      2283
    • last active 2 days ago

    Readers of this topic also read:

    Please or register to post or comment.
      • Dream rj small transparant
        • Started by
          Super Hero
          2283
        • last active 2 days ago
        what a joke of a promotion, 55 free spins at 1 line and 1p per line, lmao

        55p free spins, won 30p lmao total joke of free spins and joke of a casino sorry to say

        and this the only second time i have had free spins at 1 of these casinos that use this software too lol
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active about 5 years ago
        Just thought you guys should know.  This casino is a scam.  I made a couple of deposits and ended up winning, went to withdraw my winnings and they sent me an email stating that someone would get to me in 24 to 48 hours.  Well when they contacted me they told me that I had to electronic sign a form from them and that I had to send in my Id along with the front and back of  that my credit cards and a bill to identify me.  Not to mention they wanted all this in color.  Now they did tell me to cross out the middle numbers on the front of my card but anyone with sense know that if I send you the front and back of my card they make out what the numbers are.  Please be careful if you choose to play there but I wouldn't if I were you.  IT'S A SCAM.
      • 9s1jj83
        • Replied by
          Mighty! Member
          2806
        • last active 18 days ago
        I am confused here souljabo... The identification items they asked for are the same any casino requires before a cashout... they have to protect themselves from fraud as well as we do... make sure you are a real person and not some money launderer... So, was there more to it that makes you feel they are a scam?

        katt
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active about 5 years ago
        No I'm no money launder.  I asked for my money and they gave me the run around.  You can't even speak to anyone in the accounts department.  They will only except emails.
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active about 5 years ago
        @Kattboots
        Have you ever won anything big before and have you had any problems receiving your winnings?
      • 9s1jj83
        • Replied by
          Mighty! Member
          2806
        • last active 18 days ago
        I didn't think you were a money launderer souljabo. I am just trying to figure out what you mean by saying they gave you the run around? From what you wrote in your first post it seems they only asked you for the same documents all casinos ask for... I am really trying to understand why you feel that is a scam? Have you cashed out at other casinos before? If so, didn't they ask for these same docs? If not, then I can understand your hesitation. But really, ID, Credit Card back and front, and a bill showing your address are standard requirements for a cashout. Please explain if I am missing something??

        I have won and not received  my winnings in a few instances... but, found out later those casinos were rogue...

        katt
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active about 5 years ago
        I understand they need to make sure it's me, but how come they don't ask for these things before you deposit your money. What does rogue mean if you don't mind me asking?  I have played at other casinos but this my first time winning big and withdrawing.  Do you know how long this process usually takes? It's been almost three weeks now.
      • Images
        • Replied by
          Superstar Member
          6203
        • last active 17 hrs ago
        souljabo wrote:

        I understand they need to make sure it's me, but how come they don't ask for these things before you deposit your money. What does rogue mean if you don't mind me asking?  I have played at other casinos but this my first time winning big and withdrawing.  Do you know how long this process usually takes? It's been almost three weeks now.

        very good question
      • 9s1jj83
        • Replied by
          Mighty! Member
          2806
        • last active 18 days ago
        Rogue casinos will not pay you in almost any situation and you can't really win on their sites anyway in most cases. On LCB here if the casino has a warning sign it is probably rogue and if not rogue then they have at least not been prompt with payouts and find excuses not to pay you at every turn.

        I am not sure why casinos don't require your identification docs before a deposit but many of them do encourage you to do that and save time and hassle if you win and go to cashout. Some even give you a bonus to file your docs early. But, they do leave that up to you.

        Now Atlantis Gold is new and does not have any real track record yet. You say it has been 3 weeks? That is a long time, but I have had longer waits and finally got my money. In this case did you send in your documents as they requested? Soon after you do that they should approve the docs or ask for more or different documents. Then they go through all the games you played and verify every tiny thing. Then they should approve or deny your cashout and tell you why if they deny it.

        Now if you have sent docs and met their requirements and it is still taking this long you might want to go up to the next level of management in your quest for an answer. If you are only talking to live chat then get a manager to talk to by phone or email. Make some noise and shake the tree a little. Always politely mind you. The hopeful part of this is that they have not rejected your withdrawal yet if they have not told you that. So maybe they are just slow.

        Good luck,
        katt
      • No avatar normal
        • Replied by
          Sr.Newbie
          23
        • last active 7 months ago

        Thanks for this post from:

        • 9s1jj83
        the amount of time your withdrawal takes also depends on where you reside and which method you are withdrawing.  i just had a withdrawal from lucky creek take nearly 2 months before it was received.  i'm not sure if atlantis gold uses the same processors as the genesys group does, but if they do you should expect a delay.  i would consistently contact the casino via live chat, email, or phone and try to get an update on its status and ask them when you should expect to receive the funds.  make sure though you are pleasant, but firm because the support agents will be much more willing to assist you if they are treated nicely and with respect.  they do understand how frustrating it can be for the delay you are having.  the support staff are your link between management and the finance team.  hopefully this information helps you, but please do keep the forum updated on the status of your withdrawal and other issues you may experience with this casino.  i have not deposited with them yet.
      • Avatar 18318
        • Replied by
          Hero Member
          868
        • last active 4 months ago
        Atlantis Gold Talk 
      • Avatar 18318
        • Replied by
          Hero Member
          868
        • last active 4 months ago

        Thanks for this post from:

        • Avatar 14508
      • Avatar 1850
        • Replied by
          Super Hero
          1739
        • last active 11 hrs ago
        I can't log in. Get a login error. My account is under review. Why did they send me an e=mail? Why did support tell me their techs will look at it and e-mail me?
      • Images
        • Replied by
          Superstar Member
          6203
        • last active 17 hrs ago
        i havent even used the disk they sent i hate those games anyways it seems to be more trouble then its worth downloading th casino
      • No avatar normal
        • Replied by
          Super Hero
          1016
        • last active 19 hrs ago
        Actually to whomever go the loyalty bonus e-mail.  If you look inside you'll see a personal code for $25 free cash too.  So make sure you haven't tossed that e-mail.  Otherwise you'll loose out.  So recheck your e-mails guy February loyalty bonus codes have gone out.

      lcb activities in the last 24 hours

      • 32
        new members
      • 621
        members online
      • 23895
        guests online
      • 73
        new posts
      • 3880
        free games played
      Join the club

      Most viewed forum topics

      • Index
        A lot of members have said they are not keen on some of the casinos available in the Shop. Many of you requested Intertops, which has been added in the last week however, I would love to hear about your favourite...
        Which Casinos would you like to see in the LCB Shop?
      • Index
        Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
        Power Spins Casino No Deposit
      • Index
        Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
        Exclusive Express Promos at Everum Casino

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit