Bad experience

    4,225
    views
    5
    replies
    Last post ago about 8 years by kimber123
    No avatar normal
    • Started by
      Newbie
      4
    • last active about 8 years ago
    Headline back 23

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Newbie
          4
        • last active about 8 years ago
        I recently played a free chip at Silver Oaks casino and did the playthrough and cashed out for over $300. This was 1/8. After talking live chat  every other day since then..I was told today that I could only cash out for the max of $75 which I knew..but that I would have to cancel my withdraw and start over with a $75 withdraw. I did this but I chatted with them like every other day and no one told me this. I spoke with Alex today and what an attitude he had. I will never play there again and i play frequently. He did not give a hoot! Too Bad
      • Avatar 1703
        • Replied by
          Full Member
          110
        • last active 6 months ago
        I would not let 1 bad customer service rep ruin your fun. If you like playing there. I only stop when I get the same crap from everyone I speak to. Hopefully that rep was only having a bad day. does not excuse him by any means. When we contact customer service this is job security for them. If we did not have questions or concerns they would not have a job. So cheer up. 1 bad apple does not spoil the whole bunch.LOL ::)
      • Avatar 4077
        • Replied by
          Hero Member
          901
        • last active 5 months ago
        i've also a bad exp. at the silver oak casino, i've won about $1800 and they wont pay out. but silver oak is not the only bad apple, all RealTimeGaming casino's are not to be trusted. stay away from those casino's. it's just a corrupt company. if i am not wrong...they all owned by the same person.

        these casino company are the most trusted : microgaming, playtech, rival.

        good luck
      • No avatar normal
        • Replied by
          Sr.Newbie
          33
        • last active 27 days ago
        Add this one to your list Prestiage Casino. Don't even follow through with there requirments for there own bonuses which is a playtech casino
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active about 8 years ago
        I play at MANY casinos and this is the first real problem that I experienced. Usually all is well just takes time with first time wins.
        The sad thing is the customer service issue is what really sucked. Heck I played on a free chip not expecting much...but be considerate and don't act like I'm stupid and say things like "Did you read the chip rules? If you did then you know what has to be done"! NO I DON"T...everything is different and it only hits the highlights!

      lcb activities in the last 24 hours

      • 31
        new members
      • 752
        members online
      • 9367
        guests online
      • 159
        new posts
      • 6054
        free games played
      Join the club

      Most viewed forum topics

      • Avatar 6303
        Hello,  I have waiting 4 weeks for a 600.00 payout i requested and it was declined for unknown reasons.I have had no problems till now and i really need this winnings.My car died and has been fixed but im short...
        Raging bull no pay
      • Index
        Treasure Mile - Exclusive $64 no deposit bonus Amount: $64 free bonus How to claim the bonus: New players need to sign up through our LINK and enter the bonus code SPIN16TM. Existing players need to use a bonus...
        Treasure Mile and sister brands Spin16 no deposit
      • Anchi
        Liberty Slots Casino and Lincoln Casino 150% up to $300 + 100 FREE SPINS on Cherry Blossoms Bonus Code: EASTEREGG Valid:  Liberty Slots:      April 14th to 17th            Lincoln Casino:  April 13th to...
        Easter 2017 - post any promos here!

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170