Bad experience so far with Towergaming

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    Last post ago almost 6 years by Lipstick
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    jschaub

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        jschaub

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        Hi everyone, I think it is important to share this with you.
        I didn't play a lot netent games until the last week. I decided to do some deposits in different Netent Casinos. I did also deposit 20 usd at towergaming.com to get the 100% sign up bonus.
        But i didn't receive it after my deposit. So i thought i have to wait, they add it maybe later. After a few days i didn't got, so i tried to ask for it via email. No answer. I tried several times to reach someone in livechat, but they are offline all day long, no matter which time i tried it. I send them a second mail and a third, but no reaction!!!! Nothing.
        They don't have too a phone number which you could call. So in my opinion is this not a good sign and i will not deposit there again until i get a good answer. So please be warned and be careful!!! Greetings Josie
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        jschaub

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        ok, now is everything ok, i got mail a few seconds after my post 

        this is what i got:-)

        Firstly, let me apologize for the delay in getting back to you. I am, of course, happy to credit your account with your First Time Deposit Bonus. I have credited your account with $20 to play with.

        Have a fantastic day and please do let me know if there is anything else I can do for you.

        Regards

        Owen

        i have to take back what i said! Goodluck:-)
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        Lipstick

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        That is great news!! I am so glad to hear it all got straightened out! Now come back and say you won big time!! 

        Lips

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