ok, I claimed 10 free spins of Age of Spartan which won me $6.10, then I played this $6.10 down to ZERO and thought that I was done with this bonus. Then, I made a $40 deposit with 150% bonus at Casino grandbay. Played for awhile and my balance was $28.53 before I had 6 freespins of Alpha Squad game which won me $12.24, but this winning was not transfered to my total balance. I contacted support later and they said that when I made playthru from $6.10 bonus, the bonus will forfeit itself and I can't play with two active bonus. Ok, if the bonus forfeit itself, then it should forfeit only $6.10, not $12.24. They told me later that $12.24 I won from Alpha freespins wont be returned or credited back to me, it's just my loss . What if the amount I won from Alpha freespins was $1200, it will be forfeit too? lol, definetly there's something wrong with their software, the $12.24 should be added to my $28.53 balance before they should decide to forfeit any bonus at first. Very suspicious, I think I'm done with them.
Be Carefull with Grand Prive
Readers of this topic also read:
lcb activities in the last 24 hours
Join the club
- new members
- members online
- guests online
- new posts
- free games played
Join today and start earning rewards
You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.