Before Depositing/Withdrawing at an Online Casino Know What to Expect

Anything related to casinos, casino games, new casinos, tournaments etc.
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Last post ago 5 months by coolsongss
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      Lipstick

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      Hiya LCB'ers

      Due to some of the complaints about online casinos in recent months it is important to know what to expect before making a deposit or withdrawal. Many of these situations can be avoided and in many cases players are not doing their homework or ignore the warnings.

      I am mainly referring to players who complain about certain casinos when in fact it could have been easily avoided. Of course there are legit complaints and sometimes deposits/withdrawals go awry and LCB is here to help.

      But when a player makes a deposit, takes a bonus and wins only to find out their withdrawal has been declined or winnings reduced due to not following the terms and conditions, the casino is blamed. Reading thoroughly what games are restricted, max cash-out on bonus, max bet and wagering requirements will greatly reduce the anguish and players will know what to expect.

      Always read the withdrawal terms including what is the min/max payout per week/month, how long it will take to process your withdrawal and what your banking options to withdraw are.
      If you can't find the terms or don't understand them ask support to make it clear.

      If you don't like the terms don't play there only to complain after the fact when you knew what you were getting into in the first place.

      And by all means if the Casino has a LCB Warning or too many members have posted complaints about a particular site don't play there!

      Too often players go back and keep playing at the very casino they continuously complain about.

      Play only at casino that have built a good reputation and have positive feed back from those who know best, the members that have played there.

      Only when the terms and conditions are not adhered to as specified by the casino is a complaint considered legitimate.

      For US players they need to know before making a deposit they could face delays on withdrawals due to processor issues that is beyond the casino's control. And if there is, the best policy for any casino to follow is to let the player know upfront and not make up excuses, or ignore players concerns when contacting support. It would save a lot of grief of broken promises and build a better relationship with their customers.

      It is your hard earned money you are playing with so play wisely.

      Lips



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      fried-eggs

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      Great advice, I'm still fairly new to online casinos and have fallen victim to this. I tend to get excited and just want that bonus and don't read the fine print. I have learned to pay more attention so I know what I'm walking into. 
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      blueday

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        Sound advice Lips and oh so true.

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        drtheolen

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        "Think for Yourself - Question Authority" - Timothy Leary
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        All great advices lips, doubt there is anything to add

        Hopefully more people will take them into consideration in the future when choosing to deposit.
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        liquorman

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        Its what's great about lcb educating and looking out for members. Right on lips for a job well done. Also I would suggest making sure they are licensed and where they are licensed.
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        Good advice lips. It's critical to know what you're getting into with online casinos. Good point regarding licensing liquorman. Some countries just go by their own rules which don't protect players. Can't be too careful.
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        bongo

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                  Couldn't agree more Lips,  I think a lot of people wouldn't have half the problems they do if they just heeded the plentiful warnings.    I always think a second opinion is valuable  and we are sure as s*** the opinionated bunch to give it  
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        bruno234

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        the advice is good and true, yes.

        however, related to that (and this is only a sugestion), LCB also should have something marked in casinos with "predatory terms", specially for newbies (and i am not talking to me, because i may not post a lot, but i already play since 2007)

        like most of the  playtech casinos that dont pay the withdrawals in full to the player, neither increase the weekly max cashout for that cases,  but playtech pays in full to the casino, so if a casino wins a progressive jackpot, is not the player winning, its the casino that is winning the lottery

        because it will stay with player´s money i dont know how many years
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        luckiestgambler

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        to add, during withdrawal and they ask for your documents, ensure to cover the middle 8 digits of the card and the first four at the back; example: 4321 xxxx xxxx 1234 (front); xxxx 123 (back) just to ensure that your card will not be compromised.
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        blueday

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          luckiestgambler wrote:

          to add, during withdrawal and they ask for your documents, ensure to cover the middle 8 digits of the card and the first four at the back; example: 4321 xxxx xxxx 1234 (front); xxxx 123 (back) just to ensure that your card will not be compromised.


          On the back it should be "1234 xxx" - it's those last 3 digits that should be blacked out (known as CVV  (Card Verification Value) aka CSC (Card Security Code).

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          luckiestgambler

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          blueday wrote:

          luckiestgambler wrote:

          to add, during withdrawal and they ask for your documents, ensure to cover the middle 8 digits of the card and the first four at the back; example: 4321 xxxx xxxx 1234 (front); xxxx 123 (back) just to ensure that your card will not be compromised.


          On the back it should be "1234 xxx" - it's those last 3 digits that should be blacked out (known as CVV  (Card Verification Value) aka CSC (Card Security Code).

          blue


          really? wait. a playtech casino asked for this before for withdrawal. i gave it of course. they said that it's necessary for them to have it for processing the WD.
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          blueday

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            Yes really.  You must never send a copy of the back of a card with those last 3 digits on the reverse showing.
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            luckiestgambler

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            man, i should check with my bank if there's anything funny with my transactions. hope i don't have any double charging or anonymous transactions. thank you for this.
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            casinoexclusive

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            Excellent recommendations, and being a novice playing online casinos I have fallen victim to such situation....Nice Share...Thanks
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            footdr

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            I agree.  However, beware as it often difficult to determine their terms from what is written on their websites, so I would add to either email or chat with support(and save the chat) with your specific concerns.  Thus you have documentation should an issue arise.

            Additionally, beware that they often change their terms without updating their website or advising you of the changes.  So, you might have to chat with support to determine if changes have been made since the last time you deposited. 

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