betphoenix

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Last post made 13 years ago by dixiesace
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  • do you get tired of all the phone calls from betphoenix??  >:( >:( >:(
    I do
    I picked up the first two phone calls from them and told them that I can't deposit this week.  But, dam, I received phone call every other day.  Just received one right before I decide to post this, I didnt pick up and they left a message too.

    >:( >:( >:( >:( >:(

  • That's not good Taaadaaa.  I uninstalled this casino - I don't know why either. 

    I hope they don't start ringing me - mind you, I only gave my mobile and I'm sure it will cost them an arm and a leg to ring me.

    blue

  • I don't answer "Unknown", "Anonymous" or "800/866" phone calls, which eliminates 99.9% of those casino calls. wink  'Course, I only use my cell phone & only give that number out.... in fact, when I sign up at bingo places, I give them the wrong number so they don't start calling.  lol

  • I get a call or two from them, but it doesnt bother me. I have deposited there a couple of times, I love their CS. Anyways, if it gets outta control I will probably be a little PO'd too.

    :-*

  • I have been getting them and from casino21... i think that's it.  something 21.  I just interrupt them now and say 'please send me an email' and end the call.

  • Toodle, I know who you are talking about VegasCasino21 UGH They call me 2 times a day at least

    :-*

  • Phonespam is WRONG!
    I HATE it more than anything else.
    And its just very bad businessethics.
    Just imagine ALL the casinos start doing this.
    I would get 150 phonecalls per day!

    What did they offer you btw?
    One of those supercrappy max. cashout bonuses?

    Betphoenix ---> uninstalled.

  • I hear Nick, the old VRC rep,  is with BetPhoenix now.

  • not now, since the start, what his role is is unclear though

    thats unclear since he hasnt really come forward here?

  • cs is grat at betphenoix i didnt give my new phone number though i had to change it thanks to cool cat planet 7 and the others but i think this casino has promise we will see tongue

  • Im gonna deposit a tiny $10 and see what I can do with it Wish me luck

    :-*


  • Im gonna deposit a tiny $10 and see what I can do with it Wish me luck

    :-*


    Good lucky Mommymachine.  I hope you win a load.

    blue
  • Ugh it was the worst session I ever had so far, not a bonus round in sight!! laugh_out_loud

    :-*


  • Ugh it was the worst session I ever had so far, not a bonus round in sight!! laugh_out_loud

    :-*


    What a shame - it would have been nice for Mothers day.

    Better luck next time.

    blue
  • Horrible live support, and no response to 2 emails I have sent them.........not on my list to visit again...........T

  • Sorry some are having such a horrible experience with them, they are my new favorite place to play for sure!! I love it there wink

    :-*


  • Horrible live support, and no response to 2 emails I have sent them.........not on my list to visit again...........T


    I agree!  I sent support an email after I deposited there and received NOTHING back!  I also posted a copy of it on here thinking a rep may see it but still nothing.
  • Ok mommy Im confused..........LOL......Good or bad ?


    Ugh it was the worst session I ever had so far, not a bonus round in sight!! laugh_out_loud





    Sorry some are having such a horrible experience with them, they are my new favorite place to play for sure!! I love it there wink

    :-*
  • LOL, Even though I had a bad session doesn't mean I do not like it there, to me the customer service are nice, and very helpful. Granted they are not on there 24/7 like they advertise. I do enjoy playing there, they work with me on all my deposits, the games play pretty good. I just had a bad session, mind you I only deposited $10 yesterday, so I can't really complain that much. Unlike other places where I deposit hundreds and my deposit lasts 10 min, and I feel like crap for even playing there, when I lose my $10 deposit at Bet Phoenix I don't feel like I am being cheated, you know what I mean??

    :-*

  • My problem was I made a first deposit of $30 and claimed the 325% bonus in the cashier but the coupon didn't take.  I only had my original $30.  I contacted support and she had to manually add it but since she did that I could not see my playthrough or the requirements.  Then, my balance would not update on the main page of the casino.  It would just show what I started with even though I would play a game.  It would update in the games but when I would go back to the main page my balance never moved.  It was all a bit strange to me.  I uninstalled them and reinstalled and still have the same problem with the balance.  I emailed support and heard NOTHING!  I was just disappointed with all the problems I encountered as a first time depositor.  To me they didn't seem to care.

  • Oh no I am so sorry that you had such a problem Bonusroundplease, I wonder where nic is and why he hasnt been online to handle the complaints!

    :-*

  • I even sent him a message on here and asked if he was the rep for this casino and if he was I had a problem I wanted to discuss.  That was two weeks ago and I have heard nothing.  I also sent a LONG email to support and the manager......again two weeks ago and never got a response.  I did get a call from Jen (she is the rep I was dealing with when I encountered all these problems) and she left me a message offering a 100% bonus.  I was laughing at this joke lol.  I wish I had a better experience cause I was looking for a new rtg to play.  Good luck to you. smiley

  • Thank you Bonusroundplease, you are a doll  Good Luck wherever it is you play

    :-*

  • Aww ty!  You are too! 

  • Hi MommyMachine, I hadnt heard of this casino before, decided to take advantage of their 1st 600% bonus offer (BIG600) and only deposited $25...Didn't win in the end (but how often does that really happen, hehe)...I played for loooong time!!  Thanks, will play their again =)

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