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    Last post ago over 6 years by ricki haggard
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    TAAADAAA

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        TAAADAAA

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        I'm excluded from receiving any more promotions at betphoenix from now on.  , that's ok, I can deposit with other good RTG casinos.  Yeah, I cashed out 5 times with them over the past two months, but the amount of winning was not over $2k.  Dean, the manager told me that I'm a good player, I disagreed, I told him that I was just lucky.  Playing slots is all about luck, there's no good or perfect strategy for it and I know many of you would agree with me.  The house always has the edge over the long run, too bad, they do not want my money back  .  I did not see any big name RTG casinos like Rushmore, jackpot capital, inetbet done this to their players yet.  Well, I guess I'll stick with these bigger, better RTG casinos.

        note:  I had $12 worth in comp pts that I cannot redeem now, lol, I played alot to generate this worth of comp pts at betphoenix.

        glta

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        MommyMachine

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        Let me tell you something TAAA...I just got off live chat with him and I am >:( I will NEVER refer another person there..and for what it's worth, I will probably never deposit there again. Unless something changes with their attitudes. I know people are busy, but EVERY player is just as important as any other player..and they need to remember that.

        I like the casino and I REALLY ♥ Nicolas, but I will not be treated like crap..and then smile about it.

        There are lots of casinos out there, and if they want to run off players, that is their loss.


        >:(
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        gunnylab

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        TAAAADAAAAAAAAAA, does this mean u dont get your free $25 chip for writting something nice on the other thread?????  Its amazing to me just because u win a few times u get treated this way.  I dont know why there are casinos online for 2 reasons.  First, its a hassle to get your money if u cash out.  I dont mean bet phoenix but in general.  Second if u do get lucky from what I read on here a person gets blocked on sites or treated like u did.  All these online casinos should just add a disclaimer " please deposit with our casino but no cashouts are allowed."  There that would solve alot of problems, lol.
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        TAAADAAA

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        I know, I dont think I will receive that $25, but it's ok.
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        chillymellow

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        ...chillymellow...
        My turn to play bingo!
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        I knew I wasn't crying wolf.  I was feeling like the lone stranger and trying to be positive.
        You'll probably get your $25 but if not, my suspicions about nicolas may start rippling through the crowd as well.
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        dtsweet

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        I must be hungry cuz I'm fishin' chips!
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        I tried to depsoit last week and after a CC decline (who knows maybe I put the wrong info in) I was told i couldnt try for 12 hours again...that doesnt happe anywhere else with me
        today im told the processors are down
        ive withdrawn more than ive depped, ive been lucky...hoping i dont get shut out for that reason
        casinos happily take money, its a shady one tht wont give it
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        genenco

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        "Today, most of the good people are afraid to be good. They strive to be broadminded and tolerant. It is fashionable to be tolerant but mostly tolerant of evil and this new code has reached the proportions of demanding intolerance of good."
        Just trotting along
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        I swear, what is it with this casino?? They want customers, but only for them to lose and NOT have a few profitable sessions???

        Well, maybe then it is best if Nic doesn't fix that glitch for me...I'm getting REAL nervous of even considering a deposit there!
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        dtsweet

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        I must be hungry cuz I'm fishin' chips!
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        more disappointing for me was that i asked for a free chip, and yes, my last transaction was a deposit. Granted they arent obligated to give free chips, but I was told that since they have new insurance bonuses, freebies are a thing of the past....thats one of the perks i like, some free love between donations lol
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        MommyMachine

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        This is especially disturbing to me because I really loved this place, and before today I never had a problem, I am really surprised. Nicolas said he would take care of it for me, but I shouldn't have had to go to him in the first place. I realize sometimes things get so chaotic, and busy, however...If the casino Manager can't handle it, well maybe.....



        :-*
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        dtsweet

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        I must be hungry cuz I'm fishin' chips!
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        they HAVE been good to me, a few things aside...I hope they don't fall as so many do
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        mamrone

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        wow, I was out all day and just got home and read all these posts. I can tell you I too have been bared from bonuses at other casino's. The Virtual Group listed me as an advanced player when I took out three withdrawls within 2weeks after 2years of never ever taking out a panny. It sucked and I just went somewhere else because I like playing with bonuses. I am sorry you all are having problems with them, but I can honestly tell you right now they are my main and only casino I deposit at and have not had any problems getting chips between deposits and the chat people are wonderful to me. I can't imagine what's up with all this.
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        dtsweet

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        I must be hungry cuz I'm fishin' chips!
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        NOT terribly promising when you want a straight answer for a deposit:
        Sam: Hello

        xx: hi sam...processor up n running?

        Sam: how may I assist you?

        Sam: you can try

        xx: lol, is that a maybe then?

        xx: i mean, they kinda are or they arent

        Sam: you can try, and, if it fails; you can use your money bookers account
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        gunnylab

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        dtsweet, may i suggest u try and get a usemywallet account.  u have to be referred by a casino to sign up for with them.  My visa check card doesnt work at bet phoenix so i used my usemywallet account.  Now i have to tell u a good one.  One casino referred me and i got my usemywallet account.  I was told I would get my withdrawals in 7 days with it.  After 7 days I asked where my money is.  I was told it could take up to 14 days.  Its over a month now and I still havent got my withdrawal.  Whats funny every casino I play on says with the usemywallet account u get your money faster, yea right.  Oh the casino I am referring to is not Bet Phoenix.
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        MommyMachine

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        See how short, and almost rude they are..I mean they are there to help, so silly me thinks they should help...but what the heck do I know?



        :-*

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        MommyMachine

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        Ok well, I went back to live chat, and I have to honestly say maybe it was all a misunderstanding..I sure hope it was at least. They were really nice and helpful today, so I guess I love them again..I just hope things stay this way over there, I would really hate it if it didn't.

        Anyone that knows me here, knows I love Bet Phoenix, and until yesterday I never said one negative thing about them.

        SO with that said, I will see how things go from here.


        :-*

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