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    Last post ago over 6 years by ricki haggard
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    • last active 4 months ago

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          Superstar Member
          5793
        • last active 4 months ago
        I'm excluded from receiving any more promotions at betphoenix from now on.  , that's ok, I can deposit with other good RTG casinos.  Yeah, I cashed out 5 times with them over the past two months, but the amount of winning was not over $2k.  Dean, the manager told me that I'm a good player, I disagreed, I told him that I was just lucky.  Playing slots is all about luck, there's no good or perfect strategy for it and I know many of you would agree with me.  The house always has the edge over the long run, too bad, they do not want my money back  .  I did not see any big name RTG casinos like Rushmore, jackpot capital, inetbet done this to their players yet.  Well, I guess I'll stick with these bigger, better RTG casinos.

        note:  I had $12 worth in comp pts that I cannot redeem now, lol, I played alot to generate this worth of comp pts at betphoenix.

        glta

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          Mighty! Member
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        • last active 6 months ago

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        Let me tell you something TAAA...I just got off live chat with him and I am >:( I will NEVER refer another person there..and for what it's worth, I will probably never deposit there again. Unless something changes with their attitudes. I know people are busy, but EVERY player is just as important as any other player..and they need to remember that.

        I like the casino and I REALLY ♥ Nicolas, but I will not be treated like crap..and then smile about it.

        There are lots of casinos out there, and if they want to run off players, that is their loss.


        >:(
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        • last active 4 months ago

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        TAAAADAAAAAAAAAA, does this mean u dont get your free $25 chip for writting something nice on the other thread?????  Its amazing to me just because u win a few times u get treated this way.  I dont know why there are casinos online for 2 reasons.  First, its a hassle to get your money if u cash out.  I dont mean bet phoenix but in general.  Second if u do get lucky from what I read on here a person gets blocked on sites or treated like u did.  All these online casinos should just add a disclaimer " please deposit with our casino but no cashouts are allowed."  There that would solve alot of problems, lol.
      • No avatar normal
        • Replied by
          Superstar Member
          5793
        • last active 4 months ago
        I know, I dont think I will receive that $25, but it's ok.
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          Mighty! Member
          3578
        • last active 9 days ago
        I knew I wasn't crying wolf.  I was feeling like the lone stranger and trying to be positive.
        You'll probably get your $25 but if not, my suspicions about nicolas may start rippling through the crowd as well.
      • Thsuper31
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          Mighty! Member
          2970
        • last active 2 months ago
        I tried to depsoit last week and after a CC decline (who knows maybe I put the wrong info in) I was told i couldnt try for 12 hours again...that doesnt happe anywhere else with me
        today im told the processors are down
        ive withdrawn more than ive depped, ive been lucky...hoping i dont get shut out for that reason
        casinos happily take money, its a shady one tht wont give it
      • Avatar 10150
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          Mighty! Member
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        • last active 4 months ago
        I swear, what is it with this casino?? They want customers, but only for them to lose and NOT have a few profitable sessions???

        Well, maybe then it is best if Nic doesn't fix that glitch for me...I'm getting REAL nervous of even considering a deposit there!
      • Thsuper31
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          Mighty! Member
          2970
        • last active 2 months ago
        more disappointing for me was that i asked for a free chip, and yes, my last transaction was a deposit. Granted they arent obligated to give free chips, but I was told that since they have new insurance bonuses, freebies are a thing of the past....thats one of the perks i like, some free love between donations lol
      • Avatar 17884
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          Mighty! Member
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        • last active 6 months ago
        This is especially disturbing to me because I really loved this place, and before today I never had a problem, I am really surprised. Nicolas said he would take care of it for me, but I shouldn't have had to go to him in the first place. I realize sometimes things get so chaotic, and busy, however...If the casino Manager can't handle it, well maybe.....



        :-*
      • Thsuper31
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          Mighty! Member
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        • last active 2 months ago
        they HAVE been good to me, a few things aside...I hope they don't fall as so many do
      • Avatar 12170
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          Hero Member
          904
        • last active 19 hrs ago
        wow, I was out all day and just got home and read all these posts. I can tell you I too have been bared from bonuses at other casino's. The Virtual Group listed me as an advanced player when I took out three withdrawls within 2weeks after 2years of never ever taking out a panny. It sucked and I just went somewhere else because I like playing with bonuses. I am sorry you all are having problems with them, but I can honestly tell you right now they are my main and only casino I deposit at and have not had any problems getting chips between deposits and the chat people are wonderful to me. I can't imagine what's up with all this.
      • Thsuper31
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          Mighty! Member
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        • last active 2 months ago

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        NOT terribly promising when you want a straight answer for a deposit:
        Sam: Hello

        xx: hi sam...processor up n running?

        Sam: how may I assist you?

        Sam: you can try

        xx: lol, is that a maybe then?

        xx: i mean, they kinda are or they arent

        Sam: you can try, and, if it fails; you can use your money bookers account
      • Avatar 28689
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        • last active 4 months ago
        dtsweet, may i suggest u try and get a usemywallet account.  u have to be referred by a casino to sign up for with them.  My visa check card doesnt work at bet phoenix so i used my usemywallet account.  Now i have to tell u a good one.  One casino referred me and i got my usemywallet account.  I was told I would get my withdrawals in 7 days with it.  After 7 days I asked where my money is.  I was told it could take up to 14 days.  Its over a month now and I still havent got my withdrawal.  Whats funny every casino I play on says with the usemywallet account u get your money faster, yea right.  Oh the casino I am referring to is not Bet Phoenix.
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        • last active 6 months ago

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        See how short, and almost rude they are..I mean they are there to help, so silly me thinks they should help...but what the heck do I know?



        :-*

      • Avatar 17884
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          Mighty! Member
          3700
        • last active 6 months ago
        Ok well, I went back to live chat, and I have to honestly say maybe it was all a misunderstanding..I sure hope it was at least. They were really nice and helpful today, so I guess I love them again..I just hope things stay this way over there, I would really hate it if it didn't.

        Anyone that knows me here, knows I love Bet Phoenix, and until yesterday I never said one negative thing about them.

        SO with that said, I will see how things go from here.


        :-*

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