betphoenix feedback

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    Last post ago over 6 years by Cat50
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    • last active 4 months ago

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      • No avatar normal
        • Started by
          Superstar Member
          5793
        • last active 4 months ago
        I deposited to betphoenix more compared to other rtg casinos recently.  Everything is cool so far, but the only thing I don't like is that we don't get comp pts when we play with the bonus money.  This is not the case with all other RTG casinos out there.  Would you like betphoenix to change this in the near future? 
        we might need to write Nicolas a message, maybe he can help us out on this.

      • Thsuper31
        • Replied by
          Mighty! Member
          2970
        • last active 2 months ago
        i understand them not doing that..they offer 700% bonuses, people would be comping like crazy
      • Avatar 17884
        • Replied by
          Mighty! Member
          3700
        • last active 6 months ago

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        They do offer comp points, but it is different than other RTG's. Usually an RTG casino gives you 1 comp point for every $10 wagered. Bet Phoenix Casino offers 1 comp point for every $100 wagered until you are a VIP. Once you are a VIP you are then given 1 comp point for every $10 wagered.

        In order to become a VIP, you have to make $600 in deposits, at least that what I was told.


        Hope this helps a little.


        :-*
      • Avatar 19642
        • Replied by
          Hero Member
          932
        • last active 7 months ago
        Dont see much difference from alladins gold, done a few deposits on both casinos and NEVER been over my original deposit just see winnings goes down fast even with lowest bet size.
      • Avatar 24465
        • Replied by
          Super Hero
          1106
        • last active 2 months ago
        I haven't ever won with phoenix  YET but at least customer support is good and quick and the free chips are nice.
      • No avatar normal
        • Replied by
          Hero Member
          540
        • last active 2 months ago
        I do get comps, no idea how many I have tough, cannot login atm. , the website seems to be down also.

        I only find the max. cashout a bit low, but their bonuses are huge, just hope I dont hit a large random..
      • 404
        • Replied by
          Sr. Member
          292
        • last active 5 months ago
        Personal opinion this casino SUCKS!!!!! What kinda casino restricts you from 2 free chips in a row?  That is sooo stupid, that would be like a real casino saying sorry you have already used your 10 dollars free play so you can't claim your free room....That really lets me down Nick, I was hoping you would change the RTG gaming experience....
      • No avatar normal
        • Replied by
          Full Member
          175
        • last active 7 months ago
        Yeah, I think I will make a "tweet" about it. Day 5, 5 emails, PM to rep, nada response.
        And I'm a depo'er, too. Ahem--was a depo'er. Pity, I liked this site.
        Good luck to those they honored.

        rubyblue
      • No avatar normal
        • Replied by
          Full Member
          175
        • last active 7 months ago
        My last msg to betphx whatever. 6 days, as many msgs, including to their alleged rep & nothing. Not even a sorry. Explains a lot.
        Well, reckon a rep can only do so much. Why are all the RTG's corrupt? Can someone PLEASE give us a good one? I did so like the games but this is the last straw.

        Hey, good luck, Mommy. I know ur an avid player. Hope you got all promises
        rubyblue



        Okaaaaay...

        I did the twitter thing & sent the msg etc etc blah. I waited the 72 hours (after I sent the required msg). I got seriously bored & tried to ask "live" help what was going on.
        They apparently don't exist anymore.

        As of your reading it'll be 6 days with no replies from the site, no credit.
        I hear a peep in Italy got it. Bet they weren't a depo'er.
        Guess what? Now I'm not, either.

        DISGUSTING.
      • Avatar 10386
        • Replied by
          Super Hero
          1447
        • last active 4 months ago
        Rubyblue wrote:

        My last msg to betphx whatever. 6 days, as many msgs, including to their alleged rep & nothing. Not even a sorry. Explains a lot.
        Well, reckon a rep can only do so much. Why are all the RTG's corrupt? Can someone PLEASE give us a good one? I did so like the games but this is the last straw.

        Hey, good luck, Mommy. I know ur an avid player. Hope you got all promises
        rubyblue



        Okaaaaay...

        I did the twitter thing & sent the msg etc etc blah. I waited the 72 hours (after I sent the required msg). I got seriously bored & tried to ask "live" help what was going on.
        They apparently don't exist anymore.

        As of your reading it'll be 6 days with no replies from the site, no credit.
        I hear a peep in Italy got it. Bet they weren't a depo'er.
        Guess what? Now I'm not, either.

        DISGUSTING.


        BetPhoenix has had nothing but problems since the start up! I believe the mistake in jumping into deposits here right away , is that "Nicolas Johnson" is tied to it and people just assumed it was gonna be safe to trust them! I just didn't feel right about how slow they are to respond to concerns so I chose not to deposit!

        It is sooooooo sad that RTG just lets any BUM with a few thousand dollars start up a casino who have no intention to be right! I am so done with RTG's, Rivals, TopGame and USA Microgaming(ugh they really did us wrong)
        I am kinda in the middle with Vegas Tech, but the only one right now that seems to be the most honest is the BetonSoft group; Grand Eagle, Mandarin... Not to be confused with the Grand Prive Group!
      • 404
        • Replied by
          Sr. Member
          292
        • last active 5 months ago

        Thanks for this post from:

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        :) Maybe you should do like I did and just quit!!!  These casinos are not treating the players right and I do not want to put anymore of my money into these rogue casinos.....
      • No avatar normal
        • Replied by
          Super Hero
          1621
        • last active about 2 months ago
        Keep in mind BetPhoenix is based out of Costa Rica, which means no regulation from the government.
      • No avatar normal
        • Replied by
          Newbie
          5
        • last active 7 months ago

        Thanks for this post from:

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        I've had good luck with BetPhoenix I even cashout for $1,500 and they called me personally to let me know that my transaction was complete and my money was in my account. I also use chat with no problem at all.
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        • Replied by
          Mighty! Member
          3578
        • last active 10 days ago
        they actually processed it? unbelievable
      • No avatar a78
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        • offline
        I'm going to try and keep my emotions out of this post.  But I am being treated so unfairly right now, getting such an incredible run around about signing in from my one and only Acer computer bought 2 years ago.  E-mail after e-mail to casino and one to rep, 2 telephone calls to prove who I am,   can't get into chat last 13 hours,  problem going on a week,  requested paperwork to prove who I am sent in last night, no answer! :'(    Why can't they just admit there is something going on in system? How do I know this?  Because of several other rtg's casino's same thing WAS going on last week but I got back in.    thanks for letting me get this off my chest.

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