BetPhoenix penalizes you if you win?

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    Last post ago over 6 years by Cat50
    Thsuper31

    dtsweet

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      • Thsuper31

        dtsweet

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        I must be hungry cuz I'm fishin' chips!
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        Great, so if you take a bonus and you win frequently, you get bonus banned because you're lucky. I've been lucky enough to deposit and win on the high bonuses. If you lose, you get free chips. But why bother? If you win, you aren't welcome
        NOT a casino I will recommend. They don't reward good players. They punish them

        Dear xxx,
         
        Thank you for your reply. We regret to inform you that our company has made a business decision to exclude your account from receiving bonuses (deposit bonuses or free chips); you are therefore ineligible to receive any forum contest prizes either. We have overcome the inconveniences we were having with our processor and you will be paid your $300 tomorrow; after that, you are more than welcome to continue playing with us; but you will not be eligible to redeem anymore bonuses. Thank you for your understanding
         
        Best regards,
         
        Bet Phoenix Casino
         
        P.S Please refer to our terms and conditions:
         
        8. The Casino reserves full discretion to close any Player account at any time and without warning. Additionally it is the sole discretion of The Casino to reject any Player play, bonuses or other activity for any reason and without obligation to inform the player of such actions or the reasons of such actions
         
        . The Casino may terminate any promotion at any time and without prior warning
      • Thsuper31

        dtsweet

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        Oh, and I'll be checking to see if I get paid tomorrow. THEIR WORDS and I'll be sure to follow up
      • Thsuper31

        dtsweet

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        In case I don't get paid, my transaction history to show I deposited and didnt use a freebie, even though I'm apparently now freebie banned for playing in good faith, following rules and deposiing, but penalized for winning

        Date Transaction Amount
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Approved! $3.53
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Requested $3.53
        8/19/2010 5:19:14 PM Coupon '400FIRE ' redeemed $200.00
        8/19/2010 5:19:14 PM Wire Transfer Deposit Approved! $50.00
        8/19/2010 5:19:02 PM Coupon '400FIRE' requested 
        8/19/2010 5:17:44 PM Wire Transfer Deposit Requested $50.00
        8/19/2010 5:17:22 PM Manager Withdrawal Approved! ($50.00)
        8/19/2010 5:17:22 PM Manager Withdrawal Requested ($50.00)
        8/19/2010 5:16:55 PM Wire Transfer Withdrawal Requested ($250.00)
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        mamrone

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        wow, I won 500 and did not lose my bonuses

        however at the virtual group I am banned from any bonuses because I won five times in one month but that was over 3000 total
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        chillymellow

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        My turn to play bingo!
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        CHOW-DER!

        Not sure what that means, but it came in my brain when I read the #8 rule and your issues. 

        I hate chowder.  Well, the seafood kind.  Kinda like potato/corn chowder. 

        Bet Phoenix is like a sociopathic spouse...seems so nice, takes your money, didn't mean any of it, doesn't feel.
      • Thsuper31

        dtsweet

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        I've won more than 500 intotal. I guess that's why. Keep your wins minimal or lose and you're golden
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        chillymellow

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        Well, *one* bingo site won't give me deposit bonuses because I'm ahead of the house, but I can sometimes get other types.  Whenever I get behind the house (what am I, too ugly to stand out in front?) I can get them again.  Not a permanent thing.  If I play at BP again after they zero me out, I'll not be using any bonuses because I like the tourneys mostly.
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        NicolasJohnson

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        Thanks for this post from:

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        Just to correct any miss understanding dtsweet was not banned for winning.
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        chillymellow

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        Nic, could you please pm dtsweet and let him know if you know what the reason was?  Not knowing makes you think all kinds of things.  thanks!
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        TAAADAAA

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        you mean they will bonus ban you if you win more frequent, dtsweet?

        you are not alone, I also had bonus banned last month.



        there are plenty of other rtg casinos out there, so dont worry.
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        allgood2010

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        That's not good..and Nick if Chilly doesn't get to keep her winnings from tourneys but you can't stop or take her out of the tourney then what happens to her winnings that would have gone to another player?  Do they just go to the house or will they be distributed in accordance?
      • Thsuper31

        dtsweet

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        i certainly wasnt told told why i dont receive free chips nor why im bonus banned..just that i am
      • Thsuper31

        dtsweet

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        but yes, nick, please feel free to elaborate...even i dont know
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        Cat50

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        why oh why? whats going on betphoenix wheres the love? :'(
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        LhasaLover

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        I'm not asking for any further explanation, but the transaction history you showed here doesn't make sense to me.  It looks like you requested a cashout, then seconds later redeposited $50 for a 400% coupon; then I don't see another cashout request after that.

        dtsweet wrote:


        In case I don't get paid, my transaction history to show I deposited and didnt use a freebie, even though I'm apparently now freebie banned for playing in good faith, following rules and deposiing, but penalized for winning

        Date Transaction Amount
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Approved! $3.53
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Requested $3.53
        8/19/2010 5:19:14 PM Coupon '400FIRE ' redeemed $200.00
        8/19/2010 5:19:14 PM Wire Transfer Deposit Approved! $50.00
        8/19/2010 5:19:02 PM Coupon '400FIRE' requested 
        8/19/2010 5:17:44 PM Wire Transfer Deposit Requested $50.00
        8/19/2010 5:17:22 PM Manager Withdrawal Approved! ($50.00)
        8/19/2010 5:17:22 PM Manager Withdrawal Requested ($50.00)
        8/19/2010 5:16:55 PM Wire Transfer Withdrawal Requested ($250.00)

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