BetPhoenix penalizes you if you win?

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    Last post ago over 6 years by Cat50
    Thsuper31
    • Started by
      Mighty! Member
      2970
    • last active 3 months ago
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      • Thsuper31
        • Started by
          Mighty! Member
          2970
        • last active 3 months ago
        Great, so if you take a bonus and you win frequently, you get bonus banned because you're lucky. I've been lucky enough to deposit and win on the high bonuses. If you lose, you get free chips. But why bother? If you win, you aren't welcome
        NOT a casino I will recommend. They don't reward good players. They punish them

        Dear xxx,
         
        Thank you for your reply. We regret to inform you that our company has made a business decision to exclude your account from receiving bonuses (deposit bonuses or free chips); you are therefore ineligible to receive any forum contest prizes either. We have overcome the inconveniences we were having with our processor and you will be paid your $300 tomorrow; after that, you are more than welcome to continue playing with us; but you will not be eligible to redeem anymore bonuses. Thank you for your understanding
         
        Best regards,
         
        Bet Phoenix Casino
         
        P.S Please refer to our terms and conditions:
         
        8. The Casino reserves full discretion to close any Player account at any time and without warning. Additionally it is the sole discretion of The Casino to reject any Player play, bonuses or other activity for any reason and without obligation to inform the player of such actions or the reasons of such actions
         
        . The Casino may terminate any promotion at any time and without prior warning
      • Thsuper31
        • Replied by
          Mighty! Member
          2970
        • last active 3 months ago
        Oh, and I'll be checking to see if I get paid tomorrow. THEIR WORDS and I'll be sure to follow up
      • Thsuper31
        • Replied by
          Mighty! Member
          2970
        • last active 3 months ago

        In case I don't get paid, my transaction history to show I deposited and didnt use a freebie, even though I'm apparently now freebie banned for playing in good faith, following rules and deposiing, but penalized for winning

        Date Transaction Amount
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Approved! $3.53
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Requested $3.53
        8/19/2010 5:19:14 PM Coupon '400FIRE ' redeemed $200.00
        8/19/2010 5:19:14 PM Wire Transfer Deposit Approved! $50.00
        8/19/2010 5:19:02 PM Coupon '400FIRE' requested 
        8/19/2010 5:17:44 PM Wire Transfer Deposit Requested $50.00
        8/19/2010 5:17:22 PM Manager Withdrawal Approved! ($50.00)
        8/19/2010 5:17:22 PM Manager Withdrawal Requested ($50.00)
        8/19/2010 5:16:55 PM Wire Transfer Withdrawal Requested ($250.00)
      • Avatar 12170
        • Replied by
          Hero Member
          905
        • last active 2 days ago
        wow, I won 500 and did not lose my bonuses

        however at the virtual group I am banned from any bonuses because I won five times in one month but that was over 3000 total
      • Index
        • Replied by
          Mighty! Member
          3578
        • last active 16 hrs ago
        CHOW-DER!

        Not sure what that means, but it came in my brain when I read the #8 rule and your issues. 

        I hate chowder.  Well, the seafood kind.  Kinda like potato/corn chowder. 

        Bet Phoenix is like a sociopathic spouse...seems so nice, takes your money, didn't mean any of it, doesn't feel.
      • Thsuper31
        • Replied by
          Mighty! Member
          2970
        • last active 3 months ago
        I've won more than 500 intotal. I guess that's why. Keep your wins minimal or lose and you're golden
      • Index
        • Replied by
          Mighty! Member
          3578
        • last active 16 hrs ago
        Well, *one* bingo site won't give me deposit bonuses because I'm ahead of the house, but I can sometimes get other types.  Whenever I get behind the house (what am I, too ugly to stand out in front?) I can get them again.  Not a permanent thing.  If I play at BP again after they zero me out, I'll not be using any bonuses because I like the tourneys mostly.
      • No avatar normal
        • Replied by
          Sr. Member
          402
        • last active 8 months ago

        Thanks for this post from:

        • Avatar 12170
        Just to correct any miss understanding dtsweet was not banned for winning.
      • Index
        • Replied by
          Mighty! Member
          3578
        • last active 16 hrs ago
        Nic, could you please pm dtsweet and let him know if you know what the reason was?  Not knowing makes you think all kinds of things.  thanks!
      • No avatar normal
        • Replied by
          Superstar Member
          5793
        • last active 4 months ago
        you mean they will bonus ban you if you win more frequent, dtsweet?

        you are not alone, I also had bonus banned last month.



        there are plenty of other rtg casinos out there, so dont worry.
      • Avatar 24465
        • Replied by
          Super Hero
          1106
        • last active 3 months ago
        That's not good..and Nick if Chilly doesn't get to keep her winnings from tourneys but you can't stop or take her out of the tourney then what happens to her winnings that would have gone to another player?  Do they just go to the house or will they be distributed in accordance?
      • Thsuper31
        • Replied by
          Mighty! Member
          2970
        • last active 3 months ago
        i certainly wasnt told told why i dont receive free chips nor why im bonus banned..just that i am
      • Thsuper31
        • Replied by
          Mighty! Member
          2970
        • last active 3 months ago
        but yes, nick, please feel free to elaborate...even i dont know
      • Images
        • Replied by
          Superstar Member
          6235
        • last active 9 hrs ago
        why oh why? whats going on betphoenix wheres the love? :'(
      • Avatar 21240
        • Replied by
          Hero Member
          766
        • last active 11 days ago
        I'm not asking for any further explanation, but the transaction history you showed here doesn't make sense to me.  It looks like you requested a cashout, then seconds later redeposited $50 for a 400% coupon; then I don't see another cashout request after that.

        dtsweet wrote:


        In case I don't get paid, my transaction history to show I deposited and didnt use a freebie, even though I'm apparently now freebie banned for playing in good faith, following rules and deposiing, but penalized for winning

        Date Transaction Amount
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Approved! $3.53
        8/21/2010 4:57:34 PM Redeem Comp Points Deposit Requested $3.53
        8/19/2010 5:19:14 PM Coupon '400FIRE ' redeemed $200.00
        8/19/2010 5:19:14 PM Wire Transfer Deposit Approved! $50.00
        8/19/2010 5:19:02 PM Coupon '400FIRE' requested 
        8/19/2010 5:17:44 PM Wire Transfer Deposit Requested $50.00
        8/19/2010 5:17:22 PM Manager Withdrawal Approved! ($50.00)
        8/19/2010 5:17:22 PM Manager Withdrawal Requested ($50.00)
        8/19/2010 5:16:55 PM Wire Transfer Withdrawal Requested ($250.00)

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