do you get tired of all the phone calls from betphoenix?? >:( >:( >:(
I do
I picked up the first two phone calls from them and told them that I can't deposit this week. But, dam, I received phone call every other day. Just received one right before I decide to post this, I didnt pick up and they left a message too.
>:( >:( >:( >:( >:(
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Horrible live support, and no response to 2 emails I have sent them.........not on my list to visit again...........T
I agree! I sent support an email after I deposited there and received NOTHING back! I also posted a copy of it on here thinking a rep may see it but still nothing. -
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LOL, Even though I had a bad session doesn't mean I do not like it there, to me the customer service are nice, and very helpful. Granted they are not on there 24/7 like they advertise. I do enjoy playing there, they work with me on all my deposits, the games play pretty good. I just had a bad session, mind you I only deposited $10 yesterday, so I can't really complain that much. Unlike other places where I deposit hundreds and my deposit lasts 10 min, and I feel like crap for even playing there, when I lose my $10 deposit at Bet Phoenix I don't feel like I am being cheated, you know what I mean??
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- bonusroundplease
- at May 10, 10, 10:13:40 AM
- Super Hero 1103
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My problem was I made a first deposit of $30 and claimed the 325% bonus in the cashier but the coupon didn't take. I only had my original $30. I contacted support and she had to manually add it but since she did that I could not see my playthrough or the requirements. Then, my balance would not update on the main page of the casino. It would just show what I started with even though I would play a game. It would update in the games but when I would go back to the main page my balance never moved. It was all a bit strange to me. I uninstalled them and reinstalled and still have the same problem with the balance. I emailed support and heard NOTHING! I was just disappointed with all the problems I encountered as a first time depositor. To me they didn't seem to care.
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- at May 10, 10, 10:18:36 AM
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- at May 10, 10, 10:24:15 AM
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I even sent him a message on here and asked if he was the rep for this casino and if he was I had a problem I wanted to discuss. That was two weeks ago and I have heard nothing. I also sent a LONG email to support and the manager......again two weeks ago and never got a response. I did get a call from Jen (she is the rep I was dealing with when I encountered all these problems) and she left me a message offering a 100% bonus. I was laughing at this joke lol. I wish I had a better experience cause I was looking for a new rtg to play. Good luck to you.
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- MommyMachine
- at May 10, 10, 10:34:40 AM
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