Last post ago over 4 years by Cat50
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      Mighty! Member
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        • Started by
          Mighty! Member
        • last active 8 hrs ago

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        Just a heads up.

        I got an email from Lotus Asia for the free tournaments this weekend.  The codes would not work so I contacted support.
        I was told my account was restricted because I have multiple accounts.  I have ONE account at all casinos.
        I was told I have ONE account at Lotus Asia but I have multiple accounts at 'some other' casino, do I play at any others??!??

        I was told to contact every other casino I have an account and find out where I may have more than one account. Seriously?!? 

        I was offered no other explantion.  No backout of their claims of calling me a liar and cheat. 

        I would suggest nobody deposit if they pull this stunt.  If you attempted to cash out on a deposit, they can give some vague comment about why not to pay you with no backup needed to verify their accusations. 
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          Mighty! Member
        • last active 8 hrs ago
        I was going to rate Lotus Asia but it is not listed under bet on soft.....
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        Hi Gabby,

        Nice to cya around again girl! Hope all is well with you. Let me ask you, what casinos are they referring to. sites within their network or all online casinos in general?

        Contact every casino you have an account with?? Wow that is nuts, if they know which one, why not just tell you right?

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        • last active 8 months ago

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        the same exact thing happened to me I was ********!!!they will inturn let other betonsoft casinos know and you will not be able to play. 1st there reason was i was out of the jurisdiction. being from  us that was possible. then the real reason came out that i supposedly had more than one account bull ****! whatever i'll  take my money elsewhere.complete lies im glad i know the truth now!! like gabby said BEWARE!!
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          Mighty! Member
        • last active 8 hrs ago
        Nice to see you too, Lips...Yeah...all is good with me, hope the same for you.

        Yeah...  was to call and ask every casino if I had more than one account.  
        gabby: Hi, I got an email with codes for the weekend tournaments but it keeps saying error
        Calvin: Hi Gabby
        gabby: hi
        Calvin: One moment please
        Calvin: Let me check for upi
        gabby: ok
        Calvin: Thank you for holding Gabrielle
        Calvin: The system is picking up multiple online accounts.
        Calvin: Your account is restricted.
        Calvin: You will not be able to claim a free offer, make a deposit or access the tournaments
        gabby: I only have one account with you. Can you give me more information? perhaps an email address or something so I can investigate.
        Calvin: Do you play at other Casinos?
        gabby: yes
        Calvin: Do you create multiple account
        gabby: never
        Calvin: You can check with the other Casino.
        gabby: which other casino?
        Calvin: I cannot see which once
        Calvin: Check with the once you play with
        info: Your chat transcript will be sent to at the end of your chat.
        gabby: I play and deposit with about 30 casinos and have never had any issues. Your explanation is vague and I don't like being accused of something untrue so.... where and who told you I have multiple accounts? Clearly I have ONE acct. at Lotus, correct?
        Calvin: Yes you do have 1 account with Lotus Asia
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          Superstar Member
        • last active 2 hrs ago
        now im glad i threw away the cd and never registered with them

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