Black Diamond Software Change...

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    Last post ago over 5 years by blueday
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      Super Hero
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        • Started by
          Super Hero
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        Thanks for this post from:

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        I got this email today...

        NEW TOPGAME SOFTWARE LIVE TODAY!

        Dear Carolyn

        Account:

        We are very excited to announce the launch of our new software platform "TopGame", where you will have access to a wide variety of entertaining video slots, table games, video pokers and more!

        You will be sent an email shortly with the new download link and your existing username with NEW password.

        Access to the Rival software will be blocked by the end of business today.

        If for some reason you do not receive the email, the software download will be available in the next 5 hours where you can simply visit our website www.blackdiamondcasino.net and download the new software to access your account.

        Please use your existing username and click forgot password to obtain your NEW password.

        Any existing balance will be transferred to the new software and you will be able to continue playing and all pending withdrawals will be processed as normal.

        If you have any questions or concerns please do not hesitate to contact us via live chat or email.

        Kind Regards

        Annabelle
        support@blackdiamondcasino.net
        BlackDiamond Casino
      • Archnye
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          admin
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        • last active 6 hrs ago

        Thanks for this post from:

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        I see that the site under maintenance now. Thanks for the info august!
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          Hero Member
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        • last active 8 months ago

        Thanks for this post from:

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        Few more rivals went topgame like box24.

        Hopefully these will payout in regular time and not 6months+ if lucky.
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          admin
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        Thanks for this post from:

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        Thanks for the info August. 

        blue
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          Hero Member
          655
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        Thanks for this post from:

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        Kazzi wins the post of the year award.
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          admin
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        • last active 29 min ago

        Thanks for this post from:

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        Thanks August for the fyi! Let's hope it will be a stand up and fly right Top Game site. I really like some of their slots and the graphics are pretty cool too. If anyone plays and gets a cash out let us know how it goes please.

        Lips
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          Super Hero
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        • last active 7 hrs ago
                Question--If you had an account at one of these places when they were Rival, do you have to register a new account  with them as Top Game?  I mean the login is slightly different  so usernames might not necessarily be the same.
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          Superstar Member
          5146
        • last active 7 days ago
        In the cases of changing software and migration to another site/software, they usually provide username and password in the email but if not,I think it's always best to contact their support.
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        bongo wrote:

                Question--If you had an account at one of these places when they were Rival, do you have to register a new account  with them as Top Game?  I mean the login is slightly different  so usernames might not necessarily be the same.
        [/quote]

        I would say no you don't need to create a new account.  I've quoted the text from August's post (below) which tells you what you need to do.

        blue

        [quote author=august2153 link=topic=19010.msg183704#msg183704 date=1314118650]

        You will be sent an email shortly with the new download link and your existing username with NEW password.

        If for some reason you do not receive the email, the software download will be available in the next 5 hours where you can simply visit our website www.blackdiamondcasino.net and download the new software to access your account.

        Please use your existing username and click forgot password to obtain your NEW password.

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