Can someone please tell me why it takes so long for at least 4 well known Playtech casino's to pay out a simple 20% cash back promotion, please tell me if I am being unreasonable?? It is now after 1pm their time ( I am from Australia) so nearly 10.30pm here and online support are still awaiting the listing of names of those who have qualified for the promo........ They tell me that I need to wait until 1.00am at least before I should ask again. It is extremely frustrating as it is up to the individual to contact them to make the claim for the cash back. If I was to go to sleep like normal people are at 1am in the morning would I be credited automatically??????
Cash Back Question
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