Casino.com/Lesa refuse to pay €9600

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 23
    2,532
    views
    10
    replies
    Last post ago over 4 years by khan687
    No avatar normal
    • Started by
      Newbie
      11
    • last active over 4 years ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Newbie
          11
        • last active over 4 years ago
        I have been a VIP customer there since October 2011. During that time they invited me to deposit multiple times and I purchased there €5415.

        All of a sudden when I won over 18,600 EUR they stopped being friendly and closed my accounts.

        They asked for notarized documents which helped to be paid 9000 of my winnings but it didn't help to be paid the rest.

        In an Email they sent me they say I abused their bonuses which is not true as I played mainly slots and maybe Casino War in the past.

        They also blame me of being connected to other accounts which is also not true.

        We regret to inform you that your account has been suspended and that we will make arrangements to void your winnings in accordance with 16.1 of our terms and >conditions. The reason for this is that, after extensive review, our Security team has found you to be abusing our bonuses and to be linked by unique identifiers to other >members. In particular, our Security team informs us that the activities would be in breach of: 5.1(i); 5.1(xx); 5.1(xxiv); 5.1(xxvii) and 13.2 of our general terms and >conditions (please refer to http://www.casino.com/about/terms-and-conditions.html
      • Index
        • Replied by
          admin
          20,434
        • last active 5 hrs ago
        Hi khan,

        I'm not sure why you posted this same problem again - I see you already posted it HERE.

        I assume it has not been resolved yet?

        blue
      • No avatar normal
        • Replied by
          Newbie
          11
        • last active over 4 years ago
        The issue hasn't been resolved and it was probably a while ago and I forgot I published it sorry, anway they are not paying and nothing left but to ask for forums help

        Do you have a rep of Mansion in thos portal ?
      • Me
        • Replied by
          admin
          6,626
        • online

        Thanks for this post from:

        • Index
        • 2d4818989f1ca7ccfaccc9b2527a6916
        Hi khan687,

        please private message me your user name at Casino.com and Lesa.

        cheers
        Zuga
        Rated:
      • No avatar normal
        • Replied by
          Newbie
          11
        • last active over 4 years ago
        thanks I am doing it right now
      • Me
        • Replied by
          admin
          6,626
        • online
        PM received. I will contact them on Monday.

        best
        Zuga
      • No avatar normal
        • Replied by
          Newbie
          4
        • last active about 4 years ago
        I can see that you have the same problems at more casinos than one??? I think there are some facts hidden here that you do not tell us.... how come you have problem with it twice?? No, I need more facts to believe this...There must be another side of this
      • No avatar normal
        • Replied by
          Newbie
          11
        • last active over 4 years ago
        The hidden facts you are looking for, and the fact I have multiple complaints is only because I know how to win

        Most gamblers are far from being able to win or they win and reverse the cashout and lose it all

        I managed to educate myself how to win with and even without a bonus.

        I know when it is the time to cashout and when it is the time to be aggressive

        Many gamblers never saw the cashier to even cashout but only the deposit section.


        Yes I do have problems because I manage to win big in a manner casino manager knows they lose money to players like me which makes them not pay.

        Every casino manager know what a money player is , ask them about it and they tell you how much they hate those players, I am among these players
      • Thsuper31
        • Replied by
          Mighty! Member
          2,970
        • last active 2 months ago
        If you've learned to educate yourself on how to win, how come you haven't on how to pick out long-standing reliable casinos?
      • No avatar normal
        • Replied by
          Newbie
          11
        • last active over 4 years ago
        Sorry good question I have no answer I guess.

        Zuga, did they have the courtesy to reply to your message ?

      lcb activities in the last 24 hours

      • 30
        new members
      • 666
        members online
      • 20510
        guests online
      • 82
        new posts
      • 2062
        free games played
      Join the club

      Most viewed forum topics

      • Index
        Lucky Creek Casino - Exclusive 25 Free Spins New and existing players - US OK! Amount: 25 Free Spins on Midnight Racer (ONLY available on Mobile) How to claim the bonus: Players need to sign up from our LINK - Use...
        Lucky Creek Casino Exclusive Free Spins
      • Index
        Introducing the newest member of the bgo casino family, PowerSpins.com, where you get free spins every day.Log in at powerspins.com now using your bgo username and password where 50 free spins are waiting for you - no...
        Power Spins Casino No Deposit
      • Index
        Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
        Exclusive Express Promos at Everum Casino

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit