Casino Extreme

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    Last post ago over 6 years by jakoman
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    Gambler4life

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        Gambler4life

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        I have deposited to Casino Extreme more than 3,000$ from LCB and i went to live chat to ask cashback

        ANSWER WHAT I GOT:

        "This is 8th day of your deposits , in our terms&conditions it says you get cashback if you reguest it max 7 days after deposits."

        Again, they lost highroller.

        GG CE!
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        blueday

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          What a ridiculous reply Gambler4life.

          Can't you just ask for the last 7 days of cashback then?

          blue
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          Gambler4life

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          blueday wrote:

          What a ridiculous reply Gambler4life.

          Can't you just ask for the last 7 days of cashback then?

          Nop, live support said there is nothing I can do.


          blue
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          MommyMachine

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          That is ridiculous behavior. I would be PO'd to say the least, I definately wouldn't play there again.

          :-*
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          jakoman

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          I am supprised they did you like that.  I have allways had positive experiences with support there.  You might want to try shooting them an e-mail.  While live suppore can not allways help e-mail support has more freedom to fix this type of problem.  I have even been given promochips credited to my account as apoligy for making me wait for a response.
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          Gambler4life

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          jakoman wrote:

          I am supprised they did you like that.  I have allways had positive experiences with support there.  You might want to try shooting them an e-mail.  While live suppore can not allways help e-mail support has more freedom to fix this type of problem.  I have even been given promochips credited to my account as apoligy for making me wait for a response.



          Thanks of this answer.
          I am not looking any freechip stuff.
          I am just suprised they done this to me.
          I can give my word I will not play there again.
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          MommyMachine

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          I dont blame you!!

          :-*
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          jakoman

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          I know what you mean,  it may have been the person you talked to also.  I know for a fact that the first time I recived the cashback they gave it for all my deposits because I did not know about it untill after I had made a couple of deposits.  I just went to live support and asked about it because I saw it in their review here.  Oh well lots of other places to play.

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