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- kirkoala
- Full Member 101
- last active 7 years ago
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I have sent my identification verification in multiple times and can't seem to get a response to get my withdrawal winnings. Please help me
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- Replied by
- Sommi
- at Jun 08, 14, 12:44:59 AM
- Super Hero 2494
- last active 2 years ago
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- cranders79
- at Jul 09, 14, 03:40:37 PM
- Full Member 188
- last active 3 years ago
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- Replied by
- Sommi
- at Jul 09, 14, 03:48:13 PM
- Super Hero 2494
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- Replied by
- Sommi
- at Jul 17, 14, 08:53:26 AM
- Super Hero 2494
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- Replied by
- cranders79
- at Jul 25, 14, 04:49:41 PM
- Full Member 188
- last active 3 years ago
I've never encountered a customer service so bad, they are so rude, maybe something to do with their names not actually being used:
unigaming: welcome unigamingcasino how can I help you?
anderson: can u tell me if i have any free spins in my account pls
unigaming: if you do not have the free spins you have no right to have them
anderson: huh?
unigaming: I can do anything else?
unigaming: is a marketing decision who to give free spins... I can not help
anderson: i asked if i had any
unigaming: if you open a slot and there are no
unigaming: you do not have them
unigaming: I can do anything else?
anderson: you want me to open every slot?
info: Your chat transcript will be sent to cranders3040@yahoo.co.uk at the end of your chat.
unigaming: the free spins are on all slots (unless you find them you can not have them)
unigaming: I can not help -
- Replied by
- Sommi
- at Jul 26, 14, 09:07:51 AM
- Super Hero 2494
- last active 2 years ago
...and their english is pretty much terrible sometimes, it was difficult for me to get answer about my bonus wagering req (they said they can't check it anyway ). And yeah, if you open any NetEnt slot and you have no free spins then they are just not available for you.
Btw: there should be another FS in like 5-6 hrs, I guess. -
- Replied by
- cranders79
- at Jul 29, 14, 10:41:17 AM
- Full Member 188
- last active 3 years ago
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- Replied by
- cranders79
- at Jul 29, 14, 11:57:29 AM
- Full Member 188
- last active 3 years ago
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