CASINO TITAN BROKE MY HEART!

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    Last post ago over 6 years by givennsz
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    • Started by
      Super Hero
      1195
    • last active 7 months ago

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      • Avatar 15322
        • Started by
          Super Hero
          1195
        • last active 7 months ago
        I feel like I haven't felt in years...like I just got DUMPED by my biggest crush  :'(

        There is no more Neil, Angela, Emma,Anna,Lisa,Hope,Linda,Mia...or any of the good ol staff left.....

        Read for yourself....

        Please wait for a site operator to respond.

        You are now chatting with 'Casino Support'

        Casino Support: Welcome to Casino Titan, how may I assist you?

        gina: hello

        gina: what's been going on with the casino staff?? no familiar reps, the vip manager hasnt answered my email in 2 days already?

        gina: im confused...is the casino closing?

        Casino Support: With the change in management, your account manager changed also. I would be happy to help you with anything.

        gina: the other day I was holding for a rep for over a half hour

        gina: oh..so no more Angela or Neil?

        gina:

        Casino Support: i am afraid that no more

        gina: They always made me very valued...an I've been loyal to this casino, as you can see from my deposit record..they treated me so well. Will I get the same treatment now that it is under new management?

        gina: will you continue to give me little freebie bonuses to play my video poker with, and will you still treat us good?

        Casino Support: i am sure that it will be better

        Casino Support: how can i help you?

        Casino Support: Welcome to Casino Titan, how may I assist you?

        gina: I was hoping I could get a freebie to play video poker with.

        Casino Support: May I have your username?

        gina: gtnwork

        Casino Support: i am afraid that you cannot have two free chips in a row

        Casino Support: please make some deposits and after that you would be able to claim free chips

        gina: ohhhhh...so now you're one of "those" casinos. Well then I'm soory to say the treatment is NOT better than old management, and I do believe you have just lost one of your most loyal depositors. If ever, the old management returns, then I will consider depositing here again. A shame!

        gina: And I will be sure to post this conversation on Latest Casino Bonuses forum for all of your depositors to see

        Casino Support: let me ask the account manager please

        gina: My psychic abilities tell me, you're going to loose a lot of business!

        gina: if you'd like you can..I will wait.

        Casino Support: ok

        gina: I really like this casino the most...I stopped depositing at the others for the most part and loved the customer appreciation... Feedback from us depositors is going to make or break you and I don't wish negativity on you.. I just expect the same VIP treatment as before.

        Casino Support: please check your account balance, the account manager just authorized free chip for you

        gina: oh!

        gina: Well although it is not for video poker, I do find it a generous gift. I thank you for your time.

        Casino Support: with pleasure


        They gave me a $25 chip. :-\
      • Avatar 17884
        • Replied by
          Mighty! Member
          3700
        • last active 6 months ago

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        Yeah they  were sold to the winpalace group..another one bites the dust.



        :-*
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 4 months ago
        I wonder how this will affect the free roll tourneys....
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        • Replied by
          Mighty! Member
          3578
        • last active 10 days ago
        well, do you see any there?
        I'm *hoping* they get my withdrawal processed into QT.  Didn't realize you have to have a hundred thirty in there to cash it into your bank from QT.  I had to deposit with Titan to be able to withdraw and woulda had the $130 now I'm twelve dollars short.  Going to be a long time til I get a coca cola and I am down to one tea bag.  Luckily they aren't shutting off my water this week....
      • Avatar 15322
        • Replied by
          Super Hero
          1195
        • last active 7 months ago

        Thanks for this post from:

        • Avatar 17884
        Well Gene.....

        No freerolls this morning as of yet  >:(

        I had a routine of sitting on the couch drinking my coffee, and freerolling for 10 mins at Titan. Those Bast**ds!!!!!!!!
      • Avatar 15322
        • Replied by
          Super Hero
          1195
        • last active 7 months ago
        Althoughhhhhhhhhhhhhhhhh....."Don't miss our daily freerolls" is still scrolling across the top of the software.
        Can't I sue them for false advertisement? lol
      • Avatar 17884
        • Replied by
          Mighty! Member
          3700
        • last active 6 months ago
        LMAO

        acgofer..I am so dissappointed in Casino Titan, they were doing well, at least I thought. What would make them sell? Although I never won a single penny there, I still loved support...dear lol



        :-*
      • Avatar 15322
        • Replied by
          Super Hero
          1195
        • last active 7 months ago
        Well, I suppose the "manager had not been in the office" long enough! 

        I had won and cashed out plenty there. And I would get 2 or 3 free bonuses just for video poker, and then if I only had like 50 comp pts, at my request they would boost them up for me...anywhere from 200-500! So I can play more poker.

        But now those days are just a memory  :'(

        Angela used to email me on a daily basis. As did Neil.

        They could have at least told me farewell my dear. 

        But hey, if you contact support asking for  A freebie, then threaten to tell everyone here on the forum, and say you will no longer deposit, you may just get a $25 chip too!!! 
      • Avatar 17884
        • Replied by
          Mighty! Member
          3700
        • last active 6 months ago
        LOL


        Good luck, I won't play there ever again....


        :-*
      • Avatar 10150
        • Replied by
          Mighty! Member
          3007
        • last active 4 months ago
        Yes, sadly I believe that Casino Titan will now be relagated to the dustbin and rarely seen as a "Good, Honest and Decent" casino.

        I believe more are upset at the loss of good CS people then the change it seems. We'll never know why the owers sold, but I guess the offer was too good to pass on.

        Such a pity...:(
      • No avatar normal
        • Replied by
          Full Member
          100
        • last active 20 min ago
        So Thankful to Lcb members I too deposit at casino titan alot and I really liked Linda....I would never have known win palace bought them if it wasn't for this forum.....so i know slots jungle is part of the win palace group any others?
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        • Replied by
          Mighty! Member
          3578
        • last active 10 days ago

        Thanks for this post from:

        • Avatar 15322
        Well, on a positive note, Casino Titan did give me my cashout first thing this morning, and the live chat person was nice AND helpful.
      • Avatar 17884
        • Replied by
          Mighty! Member
          3700
        • last active 6 months ago
        Rebecca, they also own Mayflower Casino, a Topgame casino, and there are said to be ties to Gold Vip Club, a known rogue.



        :-*
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        • Replied by
          Full Member
          100
        • last active 20 min ago
        Thanks for the heads-up mommy
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        • Replied by
          Mighty! Member
          2669
        • last active 25 days ago
        acgofer wrote:

        Well Gene.....

        No freerolls this morning as of yet  >:(

        I had a routine of sitting on the couch drinking my coffee, and freerolling for 10 mins at Titan. Those Bast**ds!!!!!!!!
          Yes...those dirty Bast**ds!!! I don't see any anywhere. :'(

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