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Casino Support: Welcome to Casino Titan, how may I assist you?
gina: hi there.... I just wanted to check that since the casinos been over by new management, is all my verification docs still valid
gina: and are there any changes to the withdrawal process?
Casino Support: May I have your username?
gina: my husbands credit card was verified for my acct too..and i never had a problem withdrawing if i used his card to deposit...Is that going to remain the same?
Casino Support: i belive we do have all the information as i see it
gina: i just want to be sure i am not going to have any problems
Casino Support: and about withdrawal we dont know yet
gina: dont know what yet?
gina: i am not going to deposit if you dont know if i can withdraw
Casino Support: you can withdraw - im not sure yet - about the time it will take to transfer the money to your account
Casino Support: it will be few business days
gina: oh i see...ok./...but i am all good with both my credit card and also my husbands...you should have 2 visas on file for me, right?
Casino Support: it might be - that when you make the next deposit we need to certify your account again
Casino Support: we do it for all players
Casino Support: it takes a minute
gina: oh hmmm
Casino Support: it is only a security procedure
gina: I have deposited thousands of dollars into this casino...just seems like a hassel that I have to recertify my acct because of new management...players accounts should still all be the same
Casino Support: i understand you
gina: more of an inconvenience than anything else
Casino Support: it is not up to me
Casino Support: also i can offer you 300%match for the next deposit
gina: i understand its not your decision.
Casino Support: yes
gina: oh no, I never ever ever take deposit bonuses.
Casino Support: i see
gina: now if you have a little free chip i will gladly take that ! lol
Casino Support: the last transaction was a free chips
Casino Support: we dont give free chips twice in a row
gina: i know...figured it wouldnt hurt to ask anyway.. I know how you guys do it over there
Casino Support: lol
gina: ok thks for your time
gina: have a good one
Casino Support: you are welcome
Casino Support: :-)
Casino Support: you too
Casino Titan Doesn't Know. ?????
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