Casino TiTan taking extra money on deposits

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You are now chatting with 'Gary'

Gary: Welcome to Casino Titan, how may I assist you?

elim30: you: you know what, you took 25.16 from my card and give only 21 on my deposit

Gary: One moment please.

Gary: May I have your username?

elim30: ELIM30

Gary: On which date?

elim30: jus now

elim30: 20 minutes ago

Gary: DF-Credit Card Deposit - Transaction approved  $21.00

elim30: you help me with my gift card remember

Gary: Approved for $21.00 I can see in your account

elim30: my stayment syas 25.16

Gary: Can you please send me the statement

Gary: to support@casinotitan.com

Gary: now?

elim30: ok let me try

elim30: Account History ****-****-****-0158: View transactions for a different date range: From To Date Type Merchant Amount City State 5/11/2011 8:32 PM Purchase 30.00 Lakeville MN

Gary: Please send it to support@casinotitan.com

Gary: Official statement

Gary: copy

elim30: see HELPSECTION B AKU AZ

Gary: Please send an official copy of the bank statement to support@casinotitan.com

elim30: no I wont do that, Its only 4.16

elim30: but I will never deposit there again, and i will let know on latestcasinobonuses what you are doing

Gary: I am trying to help you

Gary: And if there is an issue

Gary: assist you

Gary: But you do need to e-mail me the official statement

Gary: It is not of my intention to take this 4.16 from you

Gary: From my end i see you were charged 21.00

Gary: So please send me the statement

elim30: im member on many forums Im sure you will last a lot customers

Gary: Are you going to send it or not?

elim30: I wont do that ist only 4.16 dollar, I lost my 63$ on less than 10 minutes

Gary: Well clearly if you do not want to send it , i cannot help you , can I?

elim30: like I told you It is only 4.16

Gary: Ok So you do not want my assistance then?

elim30: I dont want the money back, but you are stealing money there bye

Hi ya elim.

I am so sorry that this happened to you. I think I saw someone else had the same issue but can't remember at the moment of where.
Anyway, could I ask you why you don't want to try to get the difference back?
It's not about the significant amount of the money but the fact that you were over charged and I think they need to know and if proven, give you back the amount...unfortunately in order to do that they do require for the proof of the charge statement.
We also have a rep. and his name is Daniel who may be able to assist you and you can either send him a private message or post your situation in direct casino support for Casino Titan ->https://lcb.org/onlinecasinobonusforum/direct-casino-support/casino-titan-6489/120/
Hope thing will get all sorted out.

Thank you Wnanee for your help , I know they may help with the original copy, but I close my account better, can you imagine if they do this to 100 customers , good money dont you think/

i dont know where u are, but its standard here with a prepaid visa, you lose about 5 bucks when you deposit, thats from the card, happens every time, its why we use the mcs

Im in Mn , but this never happen before, 50$ I usually make 2 deposits for 25, I did it on casino titan before with  no problem.

thanks for sharing this info with us i had it happen to me at betphoniex but i thought it was just me after speaking with cs i was told it was a normal change in processing