Casino Titan Tourneys

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Last post made 13 years ago by august2153
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  • Beware!!!  >:( >:(


    Long story short...I won 1st place in a tourney at Titan yesterday...about 2 mins. before my time was up I hit 5 trucks with the tycoon @ 10 times...score went up to 46,000.  I am still waiting to be paid.  This is the conversation I had with chat:

    Please wait for a site operator to respond.
    You are now chatting with 'Casino Support'
    Casino Support: Welcome to Casino Titan, how may I assist you?
    Carolyn: Hello, I am still waiting on my winnings from a slot tournament
    Carolyn: the tournament was yesterday
    Carolyn: Hello...
    Casino Support: May I have your username?
    Carolyn: yes, username: xxxxxxxxx
    Casino Support: One moment please.
    Casino Support: Your patience is appreciated, I will be with you shortly.
    Casino Support: username on the tourney?
    Carolyn: slotsfeline
    Carolyn: the tourney name is "Texas Tycoon".
    Casino Support: ok
    Casino Support: thanks just a moment
    Casino Support: we are still waiting for the technical department on this
    Casino Support: we will notify you once this is done
    Carolyn: is there a problem?
    Carolyn: is this normal???
    Casino Support: it's not, that's why we have to get their analysis
    Carolyn: this is not normal...?? then what is the problem?
    Casino Support: I need their response
    Carolyn: on what?
    Casino Support: I just updated the ticket and they will let us know
    Casino Support: to check what happened
    Carolyn: what do you mean what happened...i don't understand
    Casino Support: I just spoke to my manager
    Carolyn: did something happen?
    Casino Support: till we get their answer
    Casino Support: I can't do anything
    Casino Support: we opened a ticket
    Casino Support: and they are looking into it
    Carolyn: can you tell me what happened???
    Casino Support: no that's why we opened the ticket
    Carolyn: what are you talking about...did something happen that was not supposed to?
    Casino Support: Carolyn I don't know
    Casino Support: that is why we are having our technical department look into it
    Carolyn: Does this happen whenever someone wins a tournament?
    Casino Support: no
    Carolyn: so...i don't understand...was it just that tournament or just that I won???
    Carolyn: was there a malfunction?
    Casino Support: might have been yes
    Carolyn: but what does that mean???
    Carolyn: I did not get any error messages...
    Casino Support: Carolyn I have no way of checking the tournaments
    Casino Support: so
    Casino Support: we have to wait
    Casino Support: for the answer from the people who can.
    Casino Support: and then
    Carolyn: can you tell me how long?
    Casino Support: up to 1-2 business days probably a lot sooner (later on today perhaps - can't guarantee).
    Carolyn: ok, thanks

    Has anyone else have a problem getting their winnings from a tournament at Casino Titan???  It sounds to me like they already had a winner chosen and I was not supposed to be it...

    Thanks for letting me get this off my chest...  sad sad sad

  • that is indeed odd ...hope it is resolved soon

  • I usually had my winnings within 5 minutes of the tourney closing. Very odd indeed!

  • Update...

    the funds have been deposited into my account (no explanation)....I think they read this post... wink

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