Beware!!! >:( >:(
Long story short...I won 1st place in a tourney at Titan yesterday...about 2 mins. before my time was up I hit 5 trucks with the tycoon @ 10 times...score went up to 46,000. I am still waiting to be paid. This is the conversation I had with chat:
Please wait for a site operator to respond.
You are now chatting with 'Casino Support'
Casino Support: Welcome to Casino Titan, how may I assist you?
Carolyn: Hello, I am still waiting on my winnings from a slot tournament
Carolyn: the tournament was yesterday
Casino Support: May I have your username?
Carolyn: yes, username: xxxxxxxxx
Casino Support: One moment please.
Casino Support: Your patience is appreciated, I will be with you shortly.
Casino Support: username on the tourney?
Carolyn: the tourney name is "Texas Tycoon".
Casino Support: ok
Casino Support: thanks just a moment
Casino Support: we are still waiting for the technical department on this
Casino Support: we will notify you once this is done
Carolyn: is there a problem?
Carolyn: is this normal???
Casino Support: it's not, that's why we have to get their analysis
Carolyn: this is not normal...?? then what is the problem?
Casino Support: I need their response
Carolyn: on what?
Casino Support: I just updated the ticket and they will let us know
Casino Support: to check what happened
Carolyn: what do you mean what happened...i don't understand
Casino Support: I just spoke to my manager
Carolyn: did something happen?
Casino Support: till we get their answer
Casino Support: I can't do anything
Casino Support: we opened a ticket
Casino Support: and they are looking into it
Carolyn: can you tell me what happened???
Casino Support: no that's why we opened the ticket
Carolyn: what are you talking about...did something happen that was not supposed to?
Casino Support: Carolyn I don't know
Casino Support: that is why we are having our technical department look into it
Carolyn: Does this happen whenever someone wins a tournament?
Casino Support: no
Carolyn: so...i don't understand...was it just that tournament or just that I won???
Carolyn: was there a malfunction?
Casino Support: might have been yes
Carolyn: but what does that mean???
Carolyn: I did not get any error messages...
Casino Support: Carolyn I have no way of checking the tournaments
Casino Support: so
Casino Support: we have to wait
Casino Support: for the answer from the people who can.
Casino Support: and then
Carolyn: can you tell me how long?
Casino Support: up to 1-2 business days probably a lot sooner (later on today perhaps - can't guarantee).
Carolyn: ok, thanks
Has anyone else have a problem getting their winnings from a tournament at Casino Titan??? It sounds to me like they already had a winner chosen and I was not supposed to be it...
Thanks for letting me get this off my chest...
Casino Titan Tourneys
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