CasinoFloor problem

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
812
views
4
replies
Last post ago over 1 year by CasinoFloor Rep
Korn

bgdadu

    Hero Member
  • male
  • offline
  • 7
    thanks given
  • 150
    thanks received
  • Started by
    Hero Member
    564
  • last active 7 hrs ago

Readers of this topic also read:

Please or register to post or comment.
    • Korn

      bgdadu

        Hero Member
      • male
      • offline
      • 7
        thanks given
      • 150
        thanks received
      • Started by
        Hero Member
        564
      • last active 7 hrs ago
      Hello there.I have a problem on casinofloor.com and since last Sunday they were unable to solve it.I receive last week some free spins on Wonky Wabbits.I won 6.15 euros.The free spins worked perfect, but after I tried to play any slot using the winnings from the free spins I kept on receive some errors.I talked to live chat about this and they always tell me that the technical department is checking the problem.One week has passed and I didn't receive any update.I think they don't care  what the problem is.Maybe someone here can help me.
      This happened to me before on RedBet but they just re-added my balance and everything was ok.I attached the errors.
      • Microgaming
      • Netent
    • Index

      blueday

        admin
      • offline
        • 18109
          thanks given
        • 9764
          thanks received
        • Replied by
          admin
          20,074
        • last active 13 hrs ago
        If they took the cash and re-added it and it was fine, there must be something in their software that prevents free spin winnings being played.  At least they resolved the problem eventually.
      • Korn

        bgdadu

          Hero Member
        • male
        • offline
        • 7
          thanks given
        • 150
          thanks received
        • Replied by
          Hero Member
          564
        • last active 7 hrs ago
        The problem is that they didn't took the cash.This happened to me on another casino.I told them to do the same but they don't....so I don't know what to think anymore
      • Casino floor

        CasinoFloor Rep

          Casino Rep
        • offline
        • 3
          thanks given
        • 7
          thanks received
        • Replied by
          Casino Rep
          2
        • last active 3 months ago

        Thanks for this post from:

        • Panda kiss
        • Index
        Hello bgdadu,

        I'm sorry to hear of your issues on CasinoFloor.

        I know you weren't the only player affected by this issue which I understand originated with NetEnt, but the fact you couldn't play the real cash on Microgaming slots surprises me.

        If you would kindly post the Ticket ID# on here or PM me, I would be happy to follow up with our Customer Support Team to see the current status of your case.

        I will then ask them to update you.

        Best regards

      lcb activities in the last 24 hours

      • 30
        new members
      • 630
        members online
      • 16597
        guests online
      • 80
        new posts
      • 10198
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • 200 zpsnwkvewod
        Hello dear LCBers,LimoPlay Casino has something special in stored for you!!Each week Vitali, the lovely casino representative from LimoPlay will be posting a new contest. Please subscribe to this thread by clicking on...
        Win free spins and more every week with LimoPlay
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170