CasinòRoyalClub .They do what they want.Pay many many attention!!!!
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- Here I am with another Rival.....I've seen the warning in the LCB list, but I played there, cause I always risk on my skin...
Well I won 3500, they gave me 2900.Maybe that day they have drunked...Then they decided I have had enough.
Now they are "processing" my last 600 since the 3th of april.No answer to a lot of emails , to support, manager, finance, accounting and so on.
Before my winnings I was called by phone every day and evening.Now they close chat when I try to contact them.
It's very annoying this ongoings way and also mannerless.They do what they want and I think they deserve to loose all players and Rival shoul know the way they treat people.
I think to do something about that...
It's not only for money, but for honesty and behaviour.....
So, that's true...warning warning.Better not to play there
- caseyk wrote:
You're actually very lucky they paid you $2900. I think most rivals would get out of paying winners altogether.
The Rivals i played at always paid me, no problem
- Sorry Jo, maybe it were under 1000.
Well this is my last chat, this morning (always rthe same words)
CRC no, crc
about 1 hour...
nfo: Please wait for a site operator to respond.
info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
info: You are now chatting with 'Sophia'
Sophia: how amy i help you pleasd
xxxxxxxx: well, pls tell me about my 600 euros, thanks
xxxx account xxxxxx
Sophia: please give me a moment
xxxxx: remember, I'll tell what's happening here to many people
Sophia: are you asking me about your withdrawals ?
xxxxx I'm really tired, I 'd like to talk with your manager
xxxxx of course, my last 600 since 3 of april
xxxxx it's so hard to understand?
xxxxx: time is money......
Sophia: ok,,, please give me a moment
Sophia: to verify
xxxxxx what do you have to verify?????? It's not still on pending since 3 weeks!!!!!!
xxxxx: Sophia, I want to talk with a manager
xxxxxxSophia, how long does it take?
xxxx Sophia are you intentioned to answer seriously or do I waste my time?
cpivari: Sophia I'm still waiting
cpivari: I WANT TO TALK WITH YOUR MANAGER
Sophia: as i told you my manager is not here
Sophia: please contact us after 8 hours
xxxxx: well and now?
xxxxxx you're telling me the same things every time
xxxxx what happens in 8 hours?
xxxxxx: and why you don't answer to my emails?
xxxxxxx is there John?
Sophia: no is not there
xxxxxx I only think you all are turning on players
xxxxx: Pls ask someone I'm waiting for an answer into my mailbox, cause I'm not intentioned to stop till I've been paid.
xxxxx The question is this, take note
xxxxx: (account at CRC) is waiting since the 3th of april for 600 euros and she'd like to have some explanation
xxxxxx Take note please and KINDLY anwer
xxxxx answer and don't let me here like a stupid girl who has nothing else to do
Sophia: ok,, i will pass your question to my manager
xxxxxx I know these are only words.I repeat once again: I want an email to my complains.
They really drive one crazy.......
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