CasinòRoyalClub .They do what they want.Pay many many attention!!!!

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    Last post ago over 4 years by pjw135
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    Melody

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        Melody

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        Here I am with another Rival.....I've seen the warning in the LCB list, but I played there, cause I always risk on my skin...

        Well I won 3500, they gave me 2900.Maybe that day they have drunked...Then they decided I have had enough.
        Now they are "processing" my last 600 since the 3th of april.No answer to a lot of emails , to support, manager, finance, accounting and so on.

        Before my winnings  I was called by phone every day and evening.Now they close chat when I try to contact them.

        It's very annoying this ongoings way and also mannerless.They do what they want and I think they deserve to loose all players and Rival shoul know the way they treat people.

        I think to do something about that...

        It's not only for money, but for honesty and behaviour.....

        So, that's true...warning warning.Better not to play there





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        caseyk

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        You're actually very lucky they paid you $2900.  I think most rivals would get out of paying winners altogether.
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        Melody

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        I won 3500 and expect to be paid right.
        We all know that gambling and winning  is a luck affair, it's not possible that withdrawals must be matter of luck, too.
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        caseyk

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        unfortunately for alot of these casinos, luck is now a part of the withdrawl process!
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        blueday

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          Have they given you any reason at all as to why they won't pay your $600 Melody?

          blue
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          Melody

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          hi Blue
          They simple don't anwer via mail. And when I contact the chat, they close immediately
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          jbuijsheeschw

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          caseyk wrote:

          You're actually very lucky they paid you $2900.  I think most rivals would get out of paying winners altogether.


          The Rivals i played at always paid me, no problem
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          Melody

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          Sorry Jo, maybe it were under 1000.

          Well this is my last chat, this morning (always rthe same words)

          CRC no, crc
          about 1 hour...


          nfo: Please wait for a site operator to respond.
          info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
          info: You are now chatting with 'Sophia'
          Sophia: Hi
          xxx Sophia?
          Sophia: how amy i help you pleasd
          xxxxxxxx: well, pls tell me about my 600 euros, thanks
          Sophia: please****
          xxxx account xxxxxx
          Sophia: please give me a moment
          xxxxx: remember, I'll tell what's happening here to many people
          xxxxxx Sophiaaa
          Sophia: are you asking me about your withdrawals ?
          xxxxx I'm really tired, I 'd like to talk with your manager
          xxxxx of course, my last 600 since 3 of april
          xxxxx it's so hard to understand?
          xxxxx: time is money......
          Sophia: ok,,, please give me a moment
          Sophia: to verify
          xxxxxx what do you have to verify?????? It's not still on pending since 3 weeks!!!!!!
          xxxxx: Sophia, I want to talk with a manager
          xxxxxxSophia, how long does it take?
          xxxx Sophia are you intentioned to answer seriously or do I waste my time?
          cpivari: Sophia I'm still waiting
          cpivari: I WANT TO TALK WITH YOUR MANAGER
          Sophia: as i told you my manager is not here 
          Sophia: please contact us after 8 hours
          xxxxx: well and now?
          xxxxxx you're telling me the same things every time
          xxxxx what happens in 8 hours?
          xxxxxx: and why you don't answer to my emails?
          xxxxxxx is there John?
          Sophia: no is not there
          Sophia: ?
          Sophia: ??
          xxxxxx I only think you all are turning on players
          xxxxx: Pls ask someone I'm waiting for an answer into my mailbox, cause I'm not intentioned to stop till I've been paid.
          xxxxx The question is this, take note
          xxxxx:  (account at CRC) is waiting since the 3th of april for 600 euros and she'd like to have some explanation
          xxxxxx: SOPHIAAAAAAAAAA
          xxxxxx Take note please and KINDLY anwer
          xxxxx answer and don't let me here like a stupid girl who has nothing else to do
          Sophia: ok,, i will pass your question to my manager
          xxxxxx I know these are only words.I repeat once again: I want an email to my complains.
          xxxxx ok

          --------------------------------------

          They really drive one crazy.......
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          Melody

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          After tons of mails, I was payed my last 600 witrh a really nice email of excuses.

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          pjw135

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          I've been waiting since 4 Nov 3011 for $275 from Casino Royal Club also with no kuck.
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          pjw135

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