Casinos Live/Chat Support Issues

Anything related to casinos, casino games, new casinos, tournaments etc.
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    Last post ago almost 7 years by drpsyce38
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    Imagin.ation

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    Use Your Imagination
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        Imagin.ation

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        I find that support can be very helpful and informative when making your deposits, but so rude and uninformed when it's withdrawls, i beleive that gambling involves both situations..and they should be just as informed with withdrawls as with your deposits.. i know some can be with both situations, but some suddenly become "dumbfounded" when you want information on a withdrawl or even the "how to" and which is best for us, and what is needed... what's up with that?
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        TAAADAAA

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        maybe you can find this kind of support with topgame casinos or virtual rtg group.  You wont find this problem at reputable casinos like Lock, cherry red,...
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        tyesmommy

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        You would think that they would be kind on withdrawls...it would be more incentive to continue depositing there.
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        blueday

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          True tyesmommy - but no casino likes to "give" money out.

          I have to say that I rarely go to live chat unless I'm asking for a freeby for here or trying to find out if they accept USA.

          I guess the casinos just don't like parting with their (our) money.

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          drpsyce38

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          I really think the customer support people are NOT even located at the casino "headquarters." 

          They clearly work of scripts.

          Though, I have noticed...even from the same casino...some do seem to know more than others!

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