Casinos Live/Chat Support Issues

    Last post ago about 7 years by drpsyce38
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      Mighty! Member
    • last active 10 days ago
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        • Started by
          Mighty! Member
        • last active 10 days ago
        I find that support can be very helpful and informative when making your deposits, but so rude and uninformed when it's withdrawls, i beleive that gambling involves both situations..and they should be just as informed with withdrawls as with your deposits.. i know some can be with both situations, but some suddenly become "dumbfounded" when you want information on a withdrawl or even the "how to" and which is best for us, and what is needed... what's up with that?
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          Superstar Member
        • last active 5 months ago
        maybe you can find this kind of support with topgame casinos or virtual rtg group.  You wont find this problem at reputable casinos like Lock, cherry red,...
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        • Replied by
          Sr. Member
        • last active 8 months ago
        You would think that they would be kind on would be more incentive to continue depositing there.
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        • online
        True tyesmommy - but no casino likes to "give" money out.

        I have to say that I rarely go to live chat unless I'm asking for a freeby for here or trying to find out if they accept USA.

        I guess the casinos just don't like parting with their (our) money.

      • Avatar 7881
        • Replied by
          Super Hero
        • last active 5 months ago
        I really think the customer support people are NOT even located at the casino "headquarters." 

        They clearly work of scripts.

        Though, I have noticed...even from the same casino...some do seem to know more than others!

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