Cherry Gold, Good casino has gone bad

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 23
    Last post ago over 3 years by Cat50
    No avatar normal
    • Started by
      Superstar Member
    • last active 4 months ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Superstar Member
        • last active 4 months ago
        Cherry Gold/Free spin casino is a good, reputable group, but they have gone bad recently.  I made several withdrawals with Free spin casino in the past without a problem.  At Cherry Gold, I used all the welcome bonuses in the past without winning.  Recently, I used the $25 free chip and won $100, it's a max cash out for a no deposit bonus.  I sent in all the documents already and I found out later that my account was blocked.  I contacted one of the live chat operator and he told me my account was blocked by the risk team and told me to contact the department later.  Risk team? what?  I have not done anything wrong btw.  I contacted live chat several days later and this operator told me different things.  First, he accused me having multiple accounts, then I told him this is the only account I have at Cherry Gold, then he said I abused the promotions and there's nothing they can do.   
        I have never thought this group of casinos would do this ROUGE behavior.  They would find a reason so they don't have to pay.  If you lose to the casino, your vip level goes up.  If you win, your account will be blocked.  Reminding me of the Rival casinos couple years ago.
        This post is just a warning to all, do not deposit to this group of casinos.  My withdrawal is just a very small amount, $100 - $30 fee = $70.  What if you win a big jackpot there?
        I don't need to fight hard for this money, but I'm just wondering if we can get any help any where because I felt like I talked to a wall.  They said nothing they can do, and that's about it.

        Frank: Thank you for contacting us. How can I help you?

        riceman: hello

        riceman: just wondering why my account was blocked?

        Frank: Your account is related to many others

        riceman: related to many others?

        riceman: this is the only account I have at Cherry Gold

        Frank: you have abuse of our promotions

        riceman: how?

        Frank: there's nothing I can do unfortunately

        riceman: how did I abuse the promotions?

        riceman: I deposited in the past

        Frank: like I said there's nothing we can do sir

        riceman: great, if we deposit to your casino, we lose, there'll be no problem

        riceman: if we win, we abuse the promotions?

        Frank: Again sir, there's nothing I can do

        riceman: thank you

      • Index
        • Replied by
          Super Hero
        • last active 1 day ago
      • Index
        • Replied by
        • last active 7 months ago
        i never tried here and i think i never will. thanks for the heads up.
      • Index
        • Replied by
          Super Hero
        • last active 1 day ago
        I was a depositing member for about 2 yrs. Never had a problem, until my prepaid debit didnt work. I went to support and they froze my account right then...
      • Images
        • Replied by
          Superstar Member
        • last active 2 hrs ago
        Thanks for the warning.I feel like some of the casinos try to use the ole multiple accounts excuse and if that doesnt work they try the abuse of promotions routine.I really wish there was a way to stop these casinos from doing this to players just to keep from paying them.Granted some players do abuse the casinos but not so in all cases.Rogue behavior  >:(no wonder people dont want to deposit there  8'|

      lcb activities in the last 24 hours

      • 38
        new members
      • 751
        members online
      • 27356
        guests online
      • 142
        new posts
      • 7572
        free games played
      Join the club

      Most viewed forum topics

      • Index
        A lot of members have said they are not keen on some of the casinos available in the Shop. Many of you requested Intertops, which has been added in the last week however, I would love to hear about your favourite...
        Which Casinos would you like to see in the LCB Shop?
      • Index
        Introducing the newest member of the bgo casino family,, where you get free spins every day.Log in at now using your bgo username and password where 50 free spins are waiting for you - no...
        Power Spins Casino No Deposit
      • Index
        Dear LCBers, Everum casino is giving away free spins every time a new slot has been released to the fastest players who post their casino usernames here on this thread. Please note: US players are not allowed to...
        Exclusive Express Promos at Everum Casino

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this