City Club Casino notarized docoments

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    Last post ago about 6 years by LHofsdal
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    Pawel

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        Pawel

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        Hi there, i'm new.

        First of all sorry for my english because is pretty bad.

        Few days ago I registered account in City Club Casino through LCB link, maked 100$ deposit and get 400% bonus. I met playthrough and after that maked 865$ withdrawal. I sent a copy of my photo id which was approved. Today after 4 days I get this email:

        "Dear xxxx,

        Thank you for choosing City Club.

        We are currently processing your withdrawal request. To complete this process, we must ask that you forward a notarized copy of your photo ID to:

        ID Verification
        14/F Yuchengco Tower,
        RCBC Plaza, 6819 Ayala,
        Makati City 1200,
        Philippines.

        Express mail is recommended, as regular post may take about 2-3 weeks for delivery. Once the requested document is received, it will be added to a secure file and we will advise you accordingly on the matter. "


        Is this a normal and fair practice? I'm new in online casinos but never had that kind of problem. The won't accept a scan or fax of this notarized copy. What's going on here? Could someone tell me what i could do? Maybe someone here could help me?
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        Lipstick

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        Oh wow that seems completely unreasonable. I have never heard of such a thing. Unfortunately i have not played here.

        I hope someone who has can shed some light on it.

        Lips
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        Slotbeuker

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        Let the scatterbells ring!!!
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        Pawel wrote:

        Hi there, i'm new.

        First of all sorry for my english because is pretty bad.

        Few days ago I registered account in City Club Casino through LCB link, maked 100$ deposit and get 400% bonus. I met playthrough and after that maked 865$ withdrawal. I sent a copy of my photo id which was approved. Today after 4 days I get this email:

        "Dear xxxx,

        Thank you for choosing City Club.

        We are currently processing your withdrawal request. To complete this process, we must ask that you forward a notarized copy of your photo ID to:

        ID Verification
        14/F Yuchengco Tower,
        RCBC Plaza, 6819 Ayala,
        Makati City 1200,
        Philippines.

        Express mail is recommended, as regular post may take about 2-3 weeks for delivery. Once the requested document is received, it will be added to a secure file and we will advise you accordingly on the matter. "


        Is this a normal and fair practice? I'm new in online casinos but never had that kind of problem. The won't accept a scan or fax of this notarized copy. What's going on here? Could someone tell me what i could do? Maybe someone here could help me?


        No, thats not normal at all, and knowing these A-holes at CityClub this is a perfect example of stalling.
        They want you to reverse and play it all back.

        Problem is, they are holding your winnings, and it stated in their T&C's that they might ask for this, so they are standing in their right.

        If you want your money, the only thing you can do is provide them with that document, otherwise they just won't pay you, it utterly sucks, but unfortunately its that simple.

        Good luck, hope you get your money. Dont reverse!
        And better find another place to play, CityClub is not really a good casino... as you just found out.
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        Pawel

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        I could send them this documents via email or fax. I wouldn't send this to Philippines not a chance.
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        Cat50

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        wow i hope you get paid like ive stated before me and every1 else please read the terms
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        LHofsdal

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        Please Everyone, do some research on this casino. I have read a long thread on this casino on another forum, using loop holes in the system not to play their winnings. And doing some harsh things to their affiliates for not wanting to promote them anymore. I even read where they wanted someones passport after all the stolen Identities were linked to peoples passports from the country they are in.

        Please Please PLEASE, google them and read up on them!

        LH
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        jschaub

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        Thanks for this post from:

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        jschaub

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        Dungeon of Evil
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        Cat50

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        that was quite a list thanks for letting us know WOW
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        TIM43

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        Thankyou for sharing your info with everyone. Thats a drag that there is the chance that you will not be able to collect iF YOU WIN.does anyone know if there are any online casjnos that are actually in the United States?
        Thanks again,
        Tim43
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        LHofsdal

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        Welcome to LCB, Tim.

        I don't know of any in the USA, but there are casinos that are reputable. They do payout to USA players and are in good standing. You can find them on here.

        LH

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