CLEOPATRA'S PALACE IS A LAUGH, LOOK OUT!!!!

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    Last post ago over 6 years by jbuijsheeschw
    Christopher lambert

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      • Christopher lambert

        jbuijsheeschw

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        Hey guys, today my phone rings:

        It was cleopatra's palace wondering were i was been after there great offer. I'll almost chrashed my car on the highway, couldn't speak back, i was braindead in a sec, can you believe this bullshit. If they weren't so far away i would get in my car to kick some........bananapeople.

        Ok, i cooled down again, lol

        peace all

        Johan



        DAY 1, ive got an email:

        My name is Donna Krueger and I am the Loyalty Manager for Player Club Rewards, including Cleopatra’s Palace and Royal Sands Casino
        As a valued customer I am delighted to offer you a  Free $300 comp as a gift.
        To Claim and activate your free $300 code : "VERIFY300" simply send in any of the following document so we can certify your account to allow visa deposits:
        * Driver's License or any identification showing your name and address that matches your casino account information
        * Utility Bill: phone bills, credit card bill, electricity bill etc. that matches your casino account information
        Please send a copy any of the above to support@cleopatraspalacecasino.com or support@royalsandscasino.com.  Once copy is sent you may click on the chat link below or
        or call toll free  + 866 451 3431 to claim your VERIFY300.

        Yours Sincerely,  
        Donna Krueger
        Loyalty Manager
        Player Club Rewards

        DAY2:

        info: Please wait for a site operator to respond.

        info: You are now chatting with 'Support'

        info: Your Issue ID for this chat is ************

        Support: Hi this is Marie, how may I help you?

        you: hi Marie, i have just emailed a fotocopie of my id to you as asked
        you: and now i could claim verify300

        Support: Please try to check back after 2-3 hours, our documents team is currently unavailable for checking.

        you: lol, oh ok i will do, thnks
        you: and where is donna?

        Support: Thank you for chatting.  Have a nice day!
        Support: Donna is not in at the moment.

        info: Your chat transcript will be sent to jbuijsheesch@gmail.com at the end of your chat.
        you: ok lol, thnks

        3 or something hhours later:


        To help track your inquiry we have generated a reference number. Your ticket code is LTK16105576005X. Please use this code in any further communication. Sincerly Cleopatras Palace Support

        ====== Your Inquiry ======

        How is the story with my id going?

        1 hour later:


        Dear jbuijsheesch,

        Thank you for contacting us!

        We have received your inquiry and are assigning it to a representative. You can expect to receive a response from us within one business day.

        To help track your inquiry we have generated a reference number. Your ticket code is LTK16105576005X. Please use this code in any further communication. Sincerly Cleopatras Palace Support

        AND THIS GOES ON AND ON FOR TWO DAYS, THEN I GOT THE MESSAGE THEY NEEDED AN PROOF OF ADRESS, OK, I MAILED IT AND HERE THE STORY CONTINUES
        :

        Dear johan *****
        On behalf of the team at Cleopatra’s Palace we would like to thank you for your loyalty.

        Management is delighted to credit your account with a free $300.00.

        To redeem your credit and play simply log into your account and the free bonus will be available to enjoy immediately.

        If you have forgotten your password or have any questions  please do not hesitate to contact us on the details below.

        We wish you the best of luck.

        Regards,
        Donna Kruger
        Cleopatra's Palace
        Player Club Rewards Group
        Email : Support@cleopatraspalacecasino.com
        Toll free : + 1 866 4513 431

        Please read the terms and conditions on the website for wagering requirements

        ME HAPPY: BUT THAT DIDnt LAST LONG!!

        After 15 minutes playing i had about 1000 and everything was super, but i checked with support for the wagering requirements.

        support: it has no wagering, its funny money.

        Johan: ??????????????


        info: Please wait for a site operator to respond.
        info: You are now chatting with 'Support'

        Support: Hello, My name is Cindy how may I help you today?
        you: hi cindy jbuijsheesch, johan again

        Support: Thank you for waiting. I'll be with you in just a moment.

        you: Can you tell me why i am2 days busy with emailing id-copies, adress verifications, telephone calls to check my identitiy, for fun money? On the site AND in the e-mail that refered to the T%C, said a wagering of 60x, so how far am i
        info: Your chat transcript will be sent to jbuijsheesch@gmail.com at the end of your chat.

        Support: The chips that you claimed is just a free money so you can try the Casino.  It is not withdrawable.

        you: there nothing on that on the site or in the e-mail
        you: in fact, in the casinos mail said, see the terms en conditions
        you: and in the t en c : All Non-Deposit Bonuses All non-deposit bonuses are subject to the following terms and conditions:
        you: ALL
        you: The bonus amount must be wagered a minimum of 60 times. Wagers placed in Roulette, Craps, Pai Gow Poker, Baccarat , Tri card poker , Texas Holdem Poker Bonus Poker and Sic Bo do not count towards meeting the wagering requirement. Every $1 wagered on blackjack or video poker/multi-hand video poker counting as $0.50 wagered. The maximum withdrawal amount from any non-deposit bonus is half the value of the bonus. Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no-deposit bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second no-deposit bonus.

        Support: I will be right with you.

        Support: I'm sorry for the delay. I'll be right with you.

        Support: Thank you for waiting. I'll be with you in just a moment.

        Support: I'm sorry for the delay. I'll be right with you.

        you: ?

        Support: I checked with promotions.  The $300 free chips is a special bonus given to players in exchange of the document that they will send in.

        you: and...

        Support: I will be right with you.

        Support: Thank you for waiting. I'll be with you in just a moment.

        you: ..

        Support: And as I mentioned earlier, that free bonus is not withdrawable.
        Support: You can only withdraw a non deposit coupon/bonus if it was sent to you via mail and email and you need to provide a code for that.

        you: I DID!!!  :-\

        you: I just told you ive got an email with the code from you

        you: My name is Donna Krueger and I am the Loyalty Manager for Player Club Rewards, including Cleopatra’s Palace and Royal Sands Casino As a valued customer I am delighted to offer you a Free $300 comp as a gift. To Claim and activate your free $300 code : "VERIFY300" simply send in any of the following document so we can certify your account to allow visa deposits: * Driver's License or any identification showing your name and address that matches your casino account information * Utility Bill: phone bills, credit card bill, electricity bill etc. that matches your casino account information Please send a copy any of the above to support@cleopatraspalacecasino.com or support@royalsandscasino.com. Once copy is sent you may click on the chat link below or or call toll free + 866 451 3431 to claim your VERIFY300. Yours Sincerely, Donna Krueger Loyalty Manager Player Club Rewards
        Support: You can only withdraw a Non Deposit Bonus but not a free chips.
        you: lol, youre kidding me right, read youre last sentence, but nevermind, coming back to my first question in this chat, WHY o WHY had i to deliver all the documents for fun money????????

        Support: I'm sorry for the delay. I'll be right with you.

        you: bye (SHOOT ME)

        info: Your chat transcript will be sent to jbuijsheesch@gmail.com at the end of your chat.

        Support: this serves as a trial balance for your new account
        Support: Chill Guevarra: to check out & enjoy the casino
        Support: Chill Guevarra: but you can deposit w/ a bonus match after you zeroed out the verify300
        Support: Chill Guevarra: up to 350%
        Support: Im sorry.  I just have  the same concern with the other player
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        josie46

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        hi , i downloaded this casino and now i cant get it out, i click on add and remove and it doesnt show up, so beware, ty josie46
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        Jocan16

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        Thanks for this post from:

        • Avatar 17884
        What a crock.. I think some of these casino's are just schill sites to gain your info for marketing purposes for other casino's, etc.  Fun money, lmfao..

        I have pretty much bowed out of the online casino thing after many deposits and a little success.  Heading out to the local indian casino (arizona) for a few spins.  Wish me luck.

        The loyalty and promotions just arent there.. even Lock with whom I have had great past success has turned cold and greedy.

        Best of luck.
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        allgood2010

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        josie46 wrote:

        hi , i downloaded this casino and now i cant get it out, i click on add and remove and it doesnt show up, so beware, ty josie46


        Hit Ctrl Alt Delete all at the same time...then click on the processes tab and you should see something about casino.exe.  Highlight it and hit end task.
      • Avatar 17884

        MommyMachine

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        There goes my baby....
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          Mighty! Member
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        I agree Jocan, the thrill is gone, you get no entertainment for your money, and if you are lucky to get enough for a cashout, they'll take forever to pay you..If they do at all.


        :-*
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        blueday

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          For your info, check out  a previous post back in 2009 re this casino - here.

          blue
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          Chef4fun

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          sorry for my englisch
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          for now, untill a blacklist section is ready and complete here,check at casinomeister for example before deposit in a casino.
          I received for example a payout from wild vegas of 750dollars bya deposit of 75and after 3 months and a lot of injuries and threats to contact them by legals etc.. but if u know the risk u will not be disappointed. (no compliments for this perfect english please ).
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          blueday

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            Well done on the perfect English.  

            We do have a list that is being compiled by Dirk which is quite extensive - you can look at this list here new and updateable casinos to avoid.  

            blue
          • Christopher lambert

            jbuijsheeschw

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            Thanks blue

            Damn thats a large list or not, in my quick look i some several 100 euro sinking, lol

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