club gold new bonus structure! and lack of free chips

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    Last post ago almost 4 years by Melody
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        this is my first post here so bear with me pls .......

        what do people think of club golds new bonus structure ?? although we can now play marvel games with our bonus I have noticed there are no free chips around I think I have had 1 in 3 weeks or so
        I am a depositer and the last 2 times I have deposited (although it was the min depo) I didn't receive the deposit bonus either, me thinking the bonus was on £20 deposits and not £10,  but then finding out 2 days after my 2nd deposit it was on any amount I went to live help to enquire about this only to be told by a rude live help its tough (not in them words) ive lost out so atm I feel really conned by this casino - by not receiving what they advertise when I give them my hard earned cash!!!!
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        Now they not offered nothig  good -    And  they still  have long withdrawal  period time.

        No free chips  -  No more no wagering bonus 200-300%  only standard  welcome bonus 400% with  max cashats x  10 or x 20 deposit amount. (rule is deep in terms)      and high wagering  - So    new rulez bad for players.

        Of corse      things are now more clear ( People  can play with branded and progreslive slots - and bonus rulez are more clear .

        But  im remeber  mayby 1 years ago -  bonus rulez  was same -  - People cant play in branded and progresive  but one very importand things -How  Casino was set up  - new players dont have acces for this games  - So people dont  see in loby -  Branded and progresive games - was locked - So no possible  broke rulez - This was over 1 years ago - but  after few months somone decided unlocked acces  for new players for this games ( and still  stay in terms rulez  -  branded and progresivve not allowed to play  with bonus  ) -  So from this moment all person who dont read terms cerfuly  - - play in  branded and progresive - Broke rulez  and  Payments delated.  ...........

        Most importand  is  Withdrawal time  - if in rulez write  4-5 Days - Then is not acceptable waiting 4-5 Weeks  for Withdrawal  if player try make withdrawal to e-wallet - and this is not First withdrawal for this person( After veryfications)         

        Summary = They  Still have  very long payments time - Not offered  free chips  - Not offered great No Wagerring Bonuses  - But unlocked    Branded - Progresive - Marvel Slots for playing with bonus  -  hmmmm  Poor  deal for players.  -        Sorry for Bad english
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        You can still recieve 10 free chips every week through Gold Rush promo that runs every Thursday, with 75x wager and maximum cashout of €50. But this time you can wager it on Marvel slots as well as many casino games like video poker, table games etc (though their contribution towards meeting wagering criteria is significantly lower that Slots and Scratch Cards).

        Second, the main reason I come to a playtech casino is to play Marvel slots. Good thing about Club Gold is that they offer 25 line version The Hulk slot, its a game on which Ive won more than on any other game since I started to gamble online. Now, I have the oportunity to play it with a bonus, which I found great.

        As for the deposit bonus itself, if I have at least $75 to deosit (which I do most of the time), I wont take a bonus. Wagering criteria of 55x is too big for my taste and I like to be able to withdraw my money whenever I please and without any limitation.

        Finally, when it comes to withdrawal times, they were not fastest Ive seen but they were satisfying to me so far, though I didnt have any withdrawals in 2013 so Im not really sure what is the situation now.
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        yes they still do have the free 10 goldrush chips but only if you deposit 40 within the month (4 weeks) before, I am not a big depositer but im a weekly depositer , for which I lose out big time now at this casino >:(
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        Their current terms said that requirement for Gold Rush promo is that you deposit 2 times per month. Their minimum deposit is 10 so if you are a weekly depositor than you are already depositing 40 per calendar month so you should be eligible to recieve free chip.
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        Hi there, after a long time I decided to play there. Time ago I remember I was very nervous because I was sure to have met WR and they sad I didn't.
        Same thing today: I deposited 100 and get 77 WR 20x, ok?
        I took notice of my comps point (1 is 10 euros played).Always played at slots (100%), when I checked I saw WR met. But I couldn't withdrawal.So I came into chat and they say:
        1) I had to wager more
        2) "free spin do not count" !! I think I know it!!!

        I was very very ...grrrr....So I kept on playing, then I found another guy into chat and he sad I met the WR, but couln't cash out for "error of System"

        Now I came in to see the situation and I found my account locked for "security reasons"! That's incredible. On top nine line slots are set low, so you cant'play more than 90 cents.
        What do you think about this matter ? Is there a Rep here? Sure, as time ago, I don't feel quite when I play there :things are not clear and I find there's too much confusion
        Thanks all
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        There is a Club Gold Casino representative on board, you can post a complaint HERE
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