Club world problem

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    Last post ago over 6 years by Joseph Kennedy
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          Superstar Member
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        did anybody have a headache trying to send your docs to club world group, but keep getting rejected?

        I scanned my ID, CC, all other docs at Fedex Kinko, they all looked clear to me, but club world said they looked fuzzy,  .  None of other casinos rejected my documents before, but club world group.  I rescanned and resent them my docs, and will wait for them to approve it on Mon next week.  They problly reject it again because I scanned the docs like I did before.  It costs me about $10 or more every time I do the rescan.  My withdrawal is only $200 and if they make me rescan 20x, I problly just forget about this cash out, lol. 
        I can use a camera to take pics of the docs, but I do not have one. 
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          admin
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        We've seen this prob. before from this casino.  I'm very surprised I have to say.

        blue
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        Hi Taaa,

        I have not sent in docs to Club World but i have to Lucky Red. Being that they are sister sites and it is all from one main office i would think it is the same. I have not had a problem thankfully. Although it has bee some time since i sent them in.

        I am wondering why you go thru the hassle of kinko. I take pictures of my docs on my cell and email them to casinos.

        Lips
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          Mighty! Member
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        I have my own scanner/copy/fax machine.. but sometimes i have had them say they are fuzzy, so i do what lips does and take a picture with my cell, but i also have a nice digital camera, so if that don't work i take a picture with that.. then if that don't work i have my pc cam.. lmaoo..
        A long time ago i went through UPS store and at that time i was told the fax was blurry.. they might be telling the truth..
        Taaa borrow a friends cell and take the picture, send it to your email so you can have copies of your own and see them for yourself.

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          Mighty! Member
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        This is not the first time I have heard of this from this group of casinos. I know that they are real picky about their docs. I don't play there, so I haven't experienced it for myself.

        I hope you get it settled soon. Good Luck TAAA.


        :-*
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        I had them reject a set of docs I had been using for all the other online casinos.  Ended up having to use a digital camera for everything.  The good news is these casinos are very quick paying once you do get the docs correct.  I really love the aladdins gold / club world / manhattan slots for that.  Normally it's next day with ewallet express unless it's the weekend.
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        I'm frustrated with this group.  My docs were rejected again

        >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:(
      • Avatar 17884
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          Mighty! Member
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        UGH...WTH is going on?

        These casinos are really something lately.

        Good Luck TAAA hope you get your money soon.


        :-*
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          Super Hero
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        Yeah, it still amazes me with todays technology that are deposits are INSTANT and deposits take as long as they want!!! 
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          Sr. Member
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        Taaaa,
        Did they give you a reason why they were rejected?

        LH
      • Thsuper31
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          Mighty! Member
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        i went thru this grief with luckyred, and will never use any of their group...runarounds galore
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        I used a digital camera to take pics of all the cards, and yes they ask me to resend again, telling me to take pics lean to monitor, dam dam dam
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        Taa have you talked to the rep here? This is really too bad cuz i have had great success with quick payouts and customer service.

        What are they saying is the prob?

        Lips
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          Superstar Member
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        Thank you for the email. We will need you to make new pictures of the cards, please lean them against monitor or something in the house and resend them, same please for the back side of the cards. We also need copy of ID if you could do same thing it would be great. Thank you.



        Regards, Ivet

        Cashier


        lipstick_xoxos wrote:

        Taa have you talked to the rep here? This is really too bad cuz i have had great success with quick payouts and customer service.

        What are they saying is the prob?

        Lips

      • Putting on lipstick emoticon 1
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          admin
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        Hmmm i set my on a a dark back drop which is my kitchen table that is black. Lean directly over it and snap the pic.

        Do they seem unreasonable or is the pics a bit fuzzy?

        Lips

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