RESOLVED - Crazy Luck Casino Won't / Can't Pay Small Win

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    Last post ago over 3 years by Melcb
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        Amateur

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        I made a small withdrawal from Crazy Luck Casino on .Sep 19  They had all my documents in hand already, and I received a message that my withdrawal was in process on Sep 26.

        I sent an email on Oct 2 asking what was the issue.  No response until Oct 7, when they asked me to provice the wire details which I had to provide in order to make the withddrawal. 

        Here it is Oct 12, and still nothing from them.

        If Crazy Luck won't / cant' pay a win of less than $300, no one should trust them to pay anything!

        Beware of this Rival Casino!
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        anfransen

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        as u can see there is a warning sign for that casino...should NEVER EVER try a casino that is given warning  sign from LCB forum
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        I just checked on the withdrawal policy:

        Withdrawal Condition : Players need to send the security documents within 10 working days after putting a withdrawal request. In case of failure , the casino has full rights to reverse the withdrawal to the player account with us. Player could then again request for the withdrawal and send the documents for approval. For withdrawal we need the following documents for verification : One government approved ID card, utility bill(not more than 2 months older) ,scan copy of your credit card(front and back both which you are using for deposit with us) and Authorization form . For any kind of assistance just contact us on live help or call on the toll free number provided on website.

        Any deposit made to the casino must be wagered once before a withdrawal can be requested. If deposit is not wagered at least once before withdrawal, the casino reserves the right to charge the player for any processing fees. All withdrawals will be paid in installments of up to $5,000 per month which will depend on player Class. It may take up to 10 business days for withdrawal approval. Withdrawals and changes to payment instructions are subject to clearance by our Security Department.

        You sent in your docs in a timely matter and it has been more than 10 biz days and it is not a tremendous amount being processed so what is the prob? You should be paid according to the withdrawal policy and it is now 15 biz days.

        Please keep us updated
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        They already had my documents.  As I said the email stated that my withdrawal was in process.
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        Yes i know and when i said "what is the prob" i was referring to the casino! It is delay tactics clearly on the casino's part especially asking you for "wire details" when you gave those details upon requesting a withdrawal. Don't give up on hounding them daily until you are paid.

        Good luck,
        Lips
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        Cat50

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        all i can say is hmmmmmmm not surprised and you would have better luck getting he double hocky sticks to freeze over (i always heed the warning because it will be rough going and little to no help to get paid 8'|
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        Wish4Wins

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        Talk about crazy luck...all the luck I got from playing at this casino was winning a no-deposit multilevel freeplay game but losing it all in the end after making that required $25 deposit. Suffice to say, the slots became tight after making a deposit!!! I have never won at Crazy Luck Casino and I have since given up playing there...unless when they offer a free chip or a free game. Even so, I had won another multilevel freeplay game not too long ago but did not make that $25 deposit to claim the second level game. I would rather let it pass than lose another deposit at Crazy Luck Casino! That 10 business days waiting period is also a BIG turn-off for me...so they probably have to wait 10 business years before thay can get another deposit from me!
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        Cat50

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        lol to bad this happened gl on all
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        Melcb

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        Amateur wrote:

        I made a small withdrawal from Crazy Luck Casino on .Sep 19  They had all my documents in hand already, and I received a message that my withdrawal was in process on Sep 26.

        I sent an email on Oct 2 asking what was the issue.  No response until Oct 7, when they asked me to provice the wire details which I had to provide in order to make the withddrawal. 

        Here it is Oct 12, and still nothing from them.

        If Crazy Luck won't / cant' pay a win of less than $300, no one should trust them to pay anything!

        Beware of this Rival Casino!



        Please PM me your casino username. Lets chat to the casino rep and see what we can do.
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        I recvd an email from Crazy Luck:

        Hi Elizabeth,
        We are really sorry for delay in withdrawal and it got delay due to
        some problem but now issue has resolved so your withdrawal be done very
        soon.


        Regards,
        Support Team
        Crazy Luck Casino


        This was on Monday (yesterday).  They don't say when "very soon" is, and I won't hold my breath either.
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        It's a step in the right direction and happy to see there was some correspondence back  . Thanks for keeping us informed and let us know how it continues.
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        Still no payment.

        I did receive an email on Sunday, essentially stating the same thing that there had been "problems", and that i'd receive my withdrawal "very soon" 
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        Melcb

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        Hi Amateur,

        I have been told you were sent your winnings via wire yesterday:)

        Please confirm with us when you get it.
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        smilli88

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        I´m waiting too of my cash-out from Crazy Luck Casino. Over 6 Weeks now!!!
        And i had no chance to get my winnings!!!(500EUR) They had all details for wire transfer, because Moneybookers not working, but nothing!!! Every day i here, very soon, in the next days, or tomorrow, but nothing!!! And i´m not from USA.
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        david007

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        Thanks for this post from:

        • Me
        Hi,

        Sorry for delay in your withdrawal as there is a problem with deposits and withdrawals via Moneybookers in all rival based casinos. To get your withdrawal soon you can reverse your withdrawal and then make a minimum deposit with Neteller and then you can make a withdrawal request again via neteller of total amount including your that deposit which you will going to
        make with Neteller. Your withdrawal will be processed within 2-3 working days.

        Dave
        Affiliate Account Manager

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