I made a small cashout back on 5/8 at us-blackjack casino. I sent all the documents in to both of emails that they have, firstname.lastname@example.org and email@example.com. I didnot receive any confirmation email. So, I kept on waiting for my winning. I found out my withdrawal got declined yesterday (took 21 days for them to decline my withdrawal) and nobody at usblackjack casino give me a reason why they decline it. I just then sent them an email asking for reason. Again, no respond. Livechat said he can't help me over this issue, I have to contact support. How can you play at a casino that when you have a problem, but nobody want to resolve it for you? they put the money back into my acct so I tried to make a withdrawal again, the system said "you can't make a withdrawal at this time". I can't make a withdrawal, just leave the money in the acct to watch is ok, or to play again to lose back all, then the problem will be solved. >:( >:(. So, it took almost one month, my winning going no where, even if this issue is resolved, I guess it takes them at least another month to send out my withdrawal.
I read their term and condition over again, and here is a detail you need to avoid us-blackjack casino. "you cannot make a withdrawal within 10 days if it is from your initial deposit". Thanks god, my winning came from 2nd deposit. Another reason for you to stay away from us-blackjack casino is "a total max cash out is $1000/month. lol, what if you hit a big jackpot?? how long it takes for them to pay you?
summary: 1/ Delay payout, 2/ max payout per month is only $1000, 3/ No customer support (customer support is exellent when you make the deposits thou)
I'm frustrated about this casino now, but all I said above are true, read their T&C carefully, you will find out.
DO NOT PLAY AT US-BLACKJACK CASINO
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