Do we have a rep for bet peonix?

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    Last post ago over 6 years by chillymellow
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    • last active 7 months ago

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        • last active 7 months ago
        I just had the strangest thing happen at bet pheonix.  I made a credit card deposit.  Chat had to help me finish it.  I put in the bonus code.  Then my daughter said she was hungry.  I closed my laptop and it went into hibernation mode.  My daugher was the only one home and she doest know how to log in.

        So here I am excted to play and I have 86 cents.  Chat says I played it all on one game.  Mu problem is my computer was off, and not logged in.  Nothing should have posted against my account.  I am sure they hear bs all day every day but this is gods honest truth.  Bet Phoenix swears I played, but I absolutely didn't.  I made diinner then my dauighter and I fell alseep.

        I swear I am an honest layer, and I am not a  bitter loser.  I just want to understand how 50 bucks disappears and why they are saying they can see bets when no one touched the computer!  Coult this be a glitch?  I absolutely would not lie. I value my relatioship to my casiinos far too muh to make an uglu
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          Mighty! Member
        • last active 8 days ago
        BP has been wishy-washy. Nicolas Johnson is their rep.
        You didn't have auto-play on in any game, by chance?
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          Mighty! Member
        • last active 6 months ago
        I would PM Nicolas Johnson, he will be able to help you. I am so sorry you are going through this.

        Good luck and I hope this gets straightened out, lord knows I would be ticked off too...

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          Hero Member
        • last active 16 hrs ago
        you might have hit spin by mistake when you closed it, I found this casino to be very fair and honest and they always give a free chip after every deposit so I am sure they will help. what I like is that if you win even on a ten times max cash out you can redeposit and have no max cash out, no other casino does that , that i know of.
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          Mighty! Member
        • last active 8 days ago
        yeah, good luck with that-they've done all they could to make my experience bottom-of-the-barrel.  Just my luck, probably.  It goes that way a lot.

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