DONE with Rushmore, Slots Oasis, and Cherry Red! Here is why...

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    Last post ago over 4 years by drpsyce38
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    • Started by
      Super Hero
      1492
    • last active 4 months ago

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      • Avatar 7881
        • Started by
          Super Hero
          1492
        • last active 4 months ago
        Well, I have officially told Rushmore, Slots Oasis and Cherry Red to cancel my accounts. 

        This morning when I went to play, all sites would not let me add a bonus.  I have been a player for years, VIP status, $1000s in deposits, etc.  When I asked the customer service and the manager on duty, here is the reply I received:

        "This may be for numerous reasons including, but not restricted to, player abuse, suspected fraud and software manipulation. You are welcome to continue playing at Rushmore Casino, but unfortunately bonus offers will not be available to you as decided by upper management."

        What the hell?  Yeah, I recently had a nice run with wins, but I sure have had my losses, too.  Plus, what an insult to a loyal player.  They strongly imply I have cheated them. 

        Well...I am gone now.  Anyone recommend a good, USA player friendly, casino?
      • Avatar 59233
        • Replied by
          Hero Member
          674
        • last active 3 days ago
        some casinos just dont like people to win from them maybe~
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          Superstar Member
          6203
        • last active 37 min ago
        really  no player appreciation anymore
        i wish i knew a good place to play Doc but my recent deposits all went to nada,zilch,zero gl on your search
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          Hero Member
          713
        • last active 2 months ago
        i hear ya doc,  they are clowns at best.  once this mess gets usa regulated,  these folks are done.  at least we know that things are still running smoothly just like heather the rep told us!!!
      • Avatar 75754
        • Replied by
          Sr.Newbie
          47
        • last active 7 months ago
        Hey Minddoc!
        Same thing happened to me at Slots Jungle......but they only told me it was a "Management Decision but it was final!....no reason.
        But since I wasn´t born yesterday, it was b/c since I did win some money there!
        Well, they would probably get the money back pretty quick since I am a total slotsjunkie and enjoy playing there but with that attitude??...Don´t think so! ...there are PLENTY of places that wants my money, but they have to treat ME with respect and NOT as if "They are there for us....the other way around works much better!....Without customers, they would not be able to do any business!

        Cheers to You man and good luck finding another casino!

        Regards,
        Michael
      • Avatar 7881
        • Replied by
          Super Hero
          1492
        • last active 4 months ago
        Yeah, this, to me, is strong evidence this casino group is rogue.  They like you to play...as long as you loose.  But, if you win, then you are treated like a cheat.

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