Download problems

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    1,975
    views
    11
    replies
    Last post ago almost 4 years by drtheolen
    No avatar normal
    • Started by
      Super Hero
      1,574
    • last active 7 hrs ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Super Hero
          1,574
        • last active 7 hrs ago
                        Has anyone else been having difficulties downloading RTG software?  For about the last week or two I have not been able to download any.  I get this weird error message saying  Not able to connect or something --- sort of like when the internet  connectivity is lost.    Now I know that isn't what's going on because I'm on now obviously but this is really weird and I have no idea what this is about.    Maybe it's the antivirus?  Firewall?
      • Me
        • Replied by
          admin
          6,585
        • last active 1 hour ago

        Thanks for this post from:

        • No avatar small
        All fine on my end.

        Most likely its the antivirus. Try to disable it first , and once downloaded you can turn it on again.
      • Index
        • Replied by
          admin
          2,062
        • last active 4 hrs ago

        Thanks for this post from:

        • No avatar small
        If you use windows 7 or vista and you have windows defender, it may also cause a lot of problems and temporary disabling it may give results. (On a side note, I dont recomend using it at all if you already have a decent Internet security suite)
      • Flapjack
        • Replied by
          admin
          4,821
        • online

        Thanks for this post from:

        • No avatar small
        I had the same problem with some antivirus programs, I had to turn them off and then install software.
      • No avatar normal
        • Replied by
          Super Hero
          1,574
        • last active 7 hrs ago
                  Thanks for the info. guys,  I use Avast (antivirus) and I tried to temporarily suspend it and it still didn't allow me to download.  I think it has to do with Windows 7-- I don't know.  I don't understand because it wasn't even an issue until a couple of weeks ago  so I don't know what could've possibly changed.
      • Index
        • Replied by
          Sr. Member
          496
        • last active 10 days ago
        That happened to me.  I had to completely uninstall my antivirus, install the RTGs and then reinstall antivirus. 
      • No avatar normal
        • Replied by
          Super Hero
          1,574
        • last active 7 hrs ago
                  Thanks Jodi, I'l try that.  You know these antivirus programs are constantly updating themselves and I wonder if that has anything to do with it.  I would like to add that I have been able to play the flash/instant versions of RTG games but curious enough only a select few that they list...weird. 
      • Index
        • Replied by
          admin
          2,062
        • last active 4 hrs ago
        Now that you've mentioned Avast bongo, its a tricky antivirus suite, cause untill you uninstall it completely it doesnt really stop working (the firewall component if I remember or application control).

        Its a solid antivirus and its free, but causes a lot of mess when you really need something installed and it wont alow you to. Thats the reason I dont personally recomend it.
      • Index
        • Replied by
          Sr. Member
          496
        • last active 10 days ago
        Yes, I could play the instant ones fine, I recall a post on here a few months back about a free program that does a complete uninstall from your hard drive...  I don't recall the name of the program though....
      • No avatar normal
        • Replied by
          Super Hero
          1,574
        • last active 7 hrs ago
                    Hey guys,  just wanted to tell you I think I figured it out.    Drtheolen,  you were right about Avast,  it seemed like a great free antivirus and I liked it but, (IMO), it was almost too aggressive.  I  uninstalled it and found another free antivirus which also seems to be effective and has a nice slide switch (on/off)  When  I turn it  to the "off" position  I can download and play on RTG no problem.    Thanks again everyone for the advice.
      • Index
        • Replied by
          admin
          2,062
        • last active 4 hrs ago

        Thanks for this post from:

        • No avatar small
        There is a way to make RTG casino as a trusted application in your firewall, it can be difficult to explain for every antivirus in one post, but if you fear for your  computer safety and want to play RTG with antivirus turned on, it might be a good idea to check the antivirus manual and see how to add an exception into a firewall.

      lcb activities in the last 24 hours

      • 35
        new members
      • 664
        members online
      • 15209
        guests online
      • 75
        new posts
      • 8096
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette
      • Putting on lipstick emoticon 1
        LCB $500 10th Anniversary Contest Wow, can you even believe it’s been a whole ten years we have been around! I know I am personally thrilled I have shared this time together with the old timers and of course all...
        Closed - LCB $500 10th Anniversary Contest

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170