embarrassed by lack of memory and rude response from casino

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    Last post ago about 7 years by wnanhee
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        • Started by
          Sr. Member
          390
        • last active 9 months ago
        sometime ago i had a ministroke caused from my other health problems sometimes i jsut forget athe little things i have really enjoyed the top games and ihave spent alot of money but they have also given me free chips generousley.  Anyway today i find a casino Gold Vegas Casino top game i requested a free chip and in large capital letters was told i could not recieve any more free chips.  I apologized and got off then got mad got back in touch and explained my situation and that i did not appreciate internet rudeness.  that i am a good customer but that i dont have to be.  He then said he was just tryling to explain to me i had no more chips( what am i an idiot) no i am a person who forgets but when reminded remembers everything.  I dont know if i want to keep playing internet games i just dont like being treated the way some of them treat us.  Hell its my  money they are getting you would think it would be appreciated that i am so stupid to keep going back for more.
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          admin
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        • last active 1 hour ago
        Hi Spazz,

        Don't ever be embarrassed for your lack of memory. The only one who should be embarrassed here is rudeness in customer service! I am sorry to hear you had a stroke and hope you make a full recovery.

        In the mean time the competition is fierce for online casinos. You can play at many sites that do offer warm friendly service.

        Good luck to you,
        Lips
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          Superstar Member
          5146
        • last active about 1 month ago
        Hi, Spazz! I totally agree with Lips. They are the one who should be embarrassed. I think sometimes some of casinos forget that one good support can bring a thousand more customers but they seem to forget that. I hope you feel much better and know that we are here for you. wink

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