Not too long back I deposited and lost in excess of $1000 over my first few deposits. On my next deposit I got lucky and won some of that back, cashed out and overall i'm still about $300 down.
I clearly showed from my first lot of deposits that I have the potential of becoming a loyal player that they should want to keep hold of.
Free spins are given to loyal players at a lot of casinos. Other casino's I play at are quite rewarding to their players when a new slot comes out and even if it's just 5 or 10 free spins. This often makes the customer feel valued and want to continue being a player there.
At Energy casino they never once offered me any free spins. No other player has said about free spins from them either.
Tonight I noticed Neon Staxx was released. Some casino's I had remained a loyal player at had already put some free spins on my account.... Yet there was nothing at Energy casino.
I asked their support and they told me outright.... They do not give free spins to players. The only way of getting free spins is to place in the top 20 of the tournament leader board. It's the same old with that though and the top players normally have as many as 10,000.00 points (1 point for a £1 bet on certain slots = very hard to place in the top 20). Plus free spins won have a 35x WR linked to them.
Even if they had given me just 5 free spins, I would have deposited there again at some other point but because they couldn't even do that, I requested my account is closed for good.
It's really not a good casino that needs to step up to modern casino times.
Even when I withdrew money before, the first withdraw of the week is free, but the second has a fee around $15.
Plus if you deposit and hit a nice win early on, you cant actually cash out the win unless you have wagered your deposit amount 1x.
Energy casino - Not great to loyal players
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