Forgetting money is in your account

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    Last post ago almost 3 years by givennsz
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        Chat transcript

        Vicky Fri, 4/18/2014 05:41:48 am

        Hello xxx. How may I help you?

        Fri, 4/18/2014 05:42:15 am

        gm Vicky can you please remove the previous bonus from my account

        Vicky Fri, 4/18/2014 05:42:49 am

        I am sorry xxx but bonuses added autoamtically can not be removed

        Fri, 4/18/2014 05:43:29 am

        there is no way to move the whole thing?
        i mean the whole 7.10 then

        Vicky Fri, 4/18/2014 05:44:47 am

        no i can not do that

        Fri, 4/18/2014 05:45:00 am


        Vicky Fri, 4/18/2014 05:45:06 am

        sorry i could not help
        It was nice talking to you. Have a great day, goodbye!
        Thank you for your chat. Feel free to contact us again.

        Always check your account before you deposit or claim a free bonus. I forgot the games were acting up from my last free promo and i had a left over $2.10 from that on top of the newly claimed $5 Easter bonus.
      • Flapjack
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        That's too bad Rena, but I guess it happens. I had to go thought that myself a few time before, but since then I've been checking my accounts regularly.
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        That's very unfortunate Rena.  I always check my account s to whether its real or bonus before I start depositing.  I generally clear any bonus funds completely before closing the casino.  (Mind you the only bonuses I get are from MG)

        I did find €72 plus cents in my account once but no bonus was attached to it.  That was a nice surprise.
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        I do that too rena, you would think if it wasnt a huge amount they would remove it for you as it would be forfeiting the bonus, but some casinos are a little weirded this way. In my opinion there should be a button in the cashier giving us the option of forfeiting it ourselves, but who am I lol. Good luck to you dear.

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