Funny support conversation

Hi. I just talked with a guy from the live chat of a casino. Its the first time when a support representative its so friendly with me and you can see how small its the world. Here is the chat transcript, i dont post the casino name, i dont want to create problems to this guy

Marcin: Welcome to Live chat! How may I help you?
mapika: whats the wagering requirements for the first deposit bonus?
Marcin: The wagering requirement for Sportsbook is 6x (Deposit + Bonus) with combo bets (min. 2 selections) at min. odds ≥2.0. The Wagering Requirement for the casino is 35x (Deposit + Bonus). The wagering requirement can be completed by betting in the Sportsbook or Casino, or a combination of both
mapika: for the spoortsbook, if for example i bet on a selection with 2 matches of 1.7 odd, and a total odd 2.89 its ok for the wagering? Or it must be >2.00 for any match?
Marcin: yes
Marcin: you can chose few positions for exaple 1.15 1.25 and 1.89
Marcin: 1.15+1.25+1.89 = >2.0
Marcin: must be min 2 selection
Marcin: and min odds >2.0
mapika: ok
Marcin:
mapika: i see i have an old account here
mapika: but i never made a deposit
Marcin: 100% Welcome Bonus (Global)
mapika: its still valid the offer?
Marcin: I can certainly check this for you, please allow me a moment.
mapika: sure
Marcin:
Marcin: I met few weeks ago in London one girl from Romania with your surname
mapika: realy? )
Marcin: Yes! Maybe you have a sister?
mapika: no.. as i know )
Marcin: heheh
Marcin: any way her name was Lavinia do you know her?
mapika: i think so
mapika: its from sighet, like me
Marcin: I don't know from where exactly she was
Marcin: I met her in London
mapika: i have a lot of friends in England
Marcin:
Marcin: If you will see her say hello from her polish friend Lucas, please
mapika: definitely
Marcin:
Marcin: Btw I trying to find your welcome bonus
Marcin: in the meantime
mapika:
Marcin: Please give me moments of patience, I will be back to you with more information.
mapika: sure
Marcin:
Marcin: I am so sorry Sergiu but Romania is excluded from welcome promotion
Marcin: So there is no welcome bonus for you
mapika: oh.. so bad
Marcin: But
Marcin: because we have same friend I will give you 10 free spins for our casino
mapika: wow
Marcin:
mapika: that's a really nice surprise
Marcin: Please give me a moment
Marcin: 10 free spins for GoBananas! are on your account!
Marcin: Please log out and sign in again to our site !
mapika: sure
mapika: thank you very much Marcin
Marcin: Your welcome!
Marcin: If you have any further queries please feel free to contact us. We will be happy to help you.
Marcin: Have a nice day!
mapika: i have to tell Lavinia about your generosity
Marcin: don forget my real name!
Marcin: Lucas!
mapika: be sure about this
mapika: thanks again Lucas, have a nice day
Marcin: ok thank you!
Marcin: bye bye!

Romanians are everywhere!

:D Well, you don't see that every day. That's great; I hope you have some luck with the free spins, as well.

i made only 0.20 from the free spins but this doesn't count. It was an unique conversation and i enjoyed it

Romanians are everywhere!

Very pleasant conversation which makes a nice change.

Now that is what customer service should be all about! Thanks for sharing 

Well, I thought that I should get freebet at Betfair so I used live chat..
....while I was drunk..

just a short part as it's "too long, didn't read"


Krista: Lukasz can you confirm firstly what games you played on for this promotion?
Lukasz : Kiss
Lukasz : I mean "kiss" slot, not kissing you
Krista: Lukasz
Lukasz : I just wanted to make it clear!
Krista:
Krista: Lukasz, i have checked everything on your account in relation to the promotion. You wagered £4.85 not £10 so you didnt actually qualify to get the £9.50
Krista: However
Krista: What i am going to do for you as a good will gesture and you been ever so nice i am going to reward you anyways with a £5 free bet token
Lukasz : oh that's awesome thanks for that Krista
Krista: welcome dear

1. Get drunk.
2. Go to chat with live support.
3.
4.

Nicely done there Sommi, you kissed your way into a free bet

That was smooth Sommi! Well done.

I have had great luck with getting a comp chip by telling the agent how wonderful they look today! 

I will have to consider these new strategies to get some free chips in the future.

It was quite long but I enjoyed every line of it!

hehe really good one! some customer agents are indeed funny i always have funny conversation with Nisar from guts! and erik from thrills! also very funny and nice people hehe! better than standard chat;)