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    mapika

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        mapika

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        Hi. I just talked with a guy from the live chat of a casino. Its the first time when a support representative its so friendly with me and you can see how small its the world. Here is the chat transcript, i dont post the casino name, i dont want to create problems to this guy

        Marcin: Welcome to Live chat! How may I help you?
        mapika: whats the wagering requirements for the first deposit bonus?
        Marcin: The wagering requirement for Sportsbook is 6x (Deposit + Bonus) with combo bets (min. 2 selections) at min. odds ≥2.0. The Wagering Requirement for the casino is 35x (Deposit + Bonus). The wagering requirement can be completed by betting in the Sportsbook or Casino, or a combination of both
        mapika: for the spoortsbook, if for example i bet on a selection with 2 matches of 1.7 odd, and a total odd 2.89 its ok for the wagering? Or it must be >2.00 for any match?
        Marcin: yes
        Marcin: you can chose few positions for exaple 1.15 1.25 and 1.89
        Marcin: 1.15+1.25+1.89 = >2.0
        Marcin: must be min 2 selection
        Marcin: and min odds >2.0
        mapika: ok
        Marcin:
        mapika: i see i have an old account here
        mapika: but i never made a deposit
        Marcin: 100% Welcome Bonus (Global)
        mapika: its still valid the offer?
        Marcin: I can certainly check this for you, please allow me a moment.
        mapika: sure
        Marcin:
        Marcin: I met few weeks ago in London one girl from Romania with your surname
        mapika: realy? )
        Marcin: Yes! Maybe you have a sister?
        mapika: no.. as i know )
        Marcin: heheh
        Marcin: any way her name was Lavinia do you know her?
        mapika: i think so
        mapika: its from sighet, like me
        Marcin: I don't know from where exactly she was
        Marcin: I met her in London
        mapika: i have a lot of friends in England
        Marcin:
        Marcin: If you will see her say hello from her polish friend Lucas, please
        mapika: definitely
        Marcin:
        Marcin: Btw I trying to find your welcome bonus
        Marcin: in the meantime
        mapika:
        Marcin: Please give me moments of patience, I will be back to you with more information.
        mapika: sure
        Marcin:
        Marcin: I am so sorry Sergiu but Romania is excluded from welcome promotion
        Marcin: So there is no welcome bonus for you
        mapika: oh.. so bad
        Marcin: But
        Marcin: because we have same friend I will give you 10 free spins for our casino
        mapika: wow
        Marcin:
        mapika: that's a really nice surprise
        Marcin: Please give me a moment
        Marcin: 10 free spins for GoBananas! are on your account!
        Marcin: Please log out and sign in again to our site !
        mapika: sure
        mapika: thank you very much Marcin
        Marcin: Your welcome!
        Marcin: If you have any further queries please feel free to contact us. We will be happy to help you.
        Marcin: Have a nice day!
        mapika: i have to tell Lavinia about your generosity
        Marcin: don forget my real name!
        Marcin: Lucas!
        mapika: be sure about this
        mapika: thanks again Lucas, have a nice day
        Marcin: ok thank you!
        Marcin: bye bye!



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        Cat50

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        mapika wrote:

        Hi. I just talked with a guy from the live chat of a casino. Its the first time when a support representative its so friendly with me and you can see how small its the world. Here is the chat transcript, i dont post the casino name, i dont want to create problems to this guy

        Marcin: Welcome to Live chat! How may I help you?
        mapika: whats the wagering requirements for the first deposit bonus?
        Marcin: The wagering requirement for Sportsbook is 6x (Deposit + Bonus) with combo bets (min. 2 selections) at min. odds ≥2.0. The Wagering Requirement for the casino is 35x (Deposit + Bonus). The wagering requirement can be completed by betting in the Sportsbook or Casino, or a combination of both
        mapika: for the spoortsbook, if for example i bet on a selection with 2 matches of 1.7 odd, and a total odd 2.89 its ok for the wagering? Or it must be >2.00 for any match?
        Marcin: yes
        Marcin: you can chose few positions for exaple 1.15 1.25 and 1.89
        Marcin: 1.15+1.25+1.89 = >2.0
        Marcin: must be min 2 selection
        Marcin: and min odds >2.0
        mapika: ok
        Marcin:
        mapika: i see i have an old account here
        mapika: but i never made a deposit
        Marcin: 100% Welcome Bonus (Global)
        mapika: its still valid the offer?
        Marcin: I can certainly check this for you, please allow me a moment.
        mapika: sure
        Marcin:
        Marcin: I met few weeks ago in London one girl from Romania with your surname
        mapika: realy? )
        Marcin: Yes! Maybe you have a sister?
        mapika: no.. as i know )
        Marcin: heheh
        Marcin: any way her name was Lavinia do you know her?
        mapika: i think so
        mapika: its from sighet, like me
        Marcin: I don't know from where exactly she was
        Marcin: I met her in London
        mapika: i have a lot of friends in England
        Marcin:
        Marcin: If you will see her say hello from her polish friend Lucas, please
        mapika: definitely
        Marcin:
        Marcin: Btw I trying to find your welcome bonus
        Marcin: in the meantime
        mapika:
        Marcin: Please give me moments of patience, I will be back to you with more information.
        mapika: sure
        Marcin:
        Marcin: I am so sorry Sergiu but Romania is excluded from welcome promotion
        Marcin: So there is no welcome bonus for you
        mapika: oh.. so bad
        Marcin: But
        Marcin: because we have same friend I will give you 10 free spins for our casino
        mapika: wow
        Marcin:
        mapika: that's a really nice surprise
        Marcin: Please give me a moment
        Marcin: 10 free spins for GoBananas! are on your account!
        Marcin: Please log out and sign in again to our site !
        mapika: sure
        mapika: thank you very much Marcin
        Marcin: Your welcome!
        Marcin: If you have any further queries please feel free to contact us. We will be happy to help you.
        Marcin: Have a nice day!
        mapika: i have to tell Lavinia about your generosity
        Marcin: don forget my real name!
        Marcin: Lucas!
        mapika: be sure about this
        mapika: thanks again Lucas, have a nice day
        Marcin: ok thank you!
        Marcin: bye bye!








        That was great. Sometimes it is good to know people . I hope you get a cash out from that bonus.
      • 2d4818989f1ca7ccfaccc9b2527a6916

        Johnny Karp

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        "Just play. Have fun. Enjoy the game." -- Michael Jordan

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        Romanians are everywhere!
      • Flapjack

        Markotik

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        La justice poursuit le corps au-delà de toute souffrance possible. Michel Foucault (Surveiller et punir)

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        :D Well, you don't see that every day. That's great; I hope you have some luck with the free spins, as well.
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        mapika

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        • 2d4818989f1ca7ccfaccc9b2527a6916
        i made only 0.20 from the free spins but this doesn't count. It was an unique conversation and i enjoyed it

        Johnny Karp wrote:

        Romanians are everywhere!


        Yes, this i true!
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        blueday

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          Very pleasant conversation which makes a nice change.
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          Lipstick

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          Now that is what customer service should be all about! Thanks for sharing 
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          Sommi

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          Thanks for this post from:

          • 2d4818989f1ca7ccfaccc9b2527a6916
          • Anchi
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          • Index
          Well, I thought that I should get freebet at Betfair so I used live chat..
          ....while I was drunk..

          just a short part as it's "too long, didn't read"


          Krista: Lukasz can you confirm firstly what games you played on for this promotion?
          Lukasz : Kiss
          Lukasz : I mean "kiss" slot, not kissing you
          Krista: Lukasz
          Lukasz : I just wanted to make it clear!
          Krista:
          Krista: Lukasz, i have checked everything on your account in relation to the promotion. You wagered £4.85 not £10 so you didnt actually qualify to get the £9.50
          Krista: However
          Krista: What i am going to do for you as a good will gesture and you been ever so nice i am going to reward you anyways with a £5 free bet token
          Lukasz : oh that's awesome thanks for that Krista
          Krista: welcome dear

          1. Get drunk.
          2. Go to chat with live support.
          3.
          4.

        • 2d4818989f1ca7ccfaccc9b2527a6916

          Johnny Karp

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          "Just play. Have fun. Enjoy the game." -- Michael Jordan

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          Nicely done there Sommi, you kissed your way into a free bet
        • Flapjack

          Markotik

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          La justice poursuit le corps au-delà de toute souffrance possible. Michel Foucault (Surveiller et punir)

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          That was smooth Sommi! Well done.
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          jodiisgreat

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          'You must be the change you want to see in this world.'
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          I have had great luck with getting a comp chip by telling the agent how wonderful they look today! 
        • Flapjack

          Markotik

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          La justice poursuit le corps au-delà de toute souffrance possible. Michel Foucault (Surveiller et punir)

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          I will have to consider these new strategies to get some free chips in the future.
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          hermanray

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          Always check for bonuses first.
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          It was quite long but I enjoyed every line of it!
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          residenceNelis

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          Hey You there! Don't Follow me Please, I'm Lost Too......:)
          <BigBootyJudy>
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          hehe really good one! some customer agents are indeed funny i always have funny conversation with Nisar from guts! and erik from thrills! also very funny and nice people hehe! better than standard chat;)

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