Funny support conversation

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    Last post ago about 2 years by residenceNelis
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      • Index
        • Started by
          Sr. Member
          437
        • last active 3 days ago

        Thanks for this post from:

        • Anchi
        • 2d4818989f1ca7ccfaccc9b2527a6916
        • Flapjack
        • Index
        • Soad1
        Hi. I just talked with a guy from the live chat of a casino. Its the first time when a support representative its so friendly with me and you can see how small its the world. Here is the chat transcript, i dont post the casino name, i dont want to create problems to this guy

        Marcin: Welcome to Live chat! How may I help you?
        mapika: whats the wagering requirements for the first deposit bonus?
        Marcin: The wagering requirement for Sportsbook is 6x (Deposit + Bonus) with combo bets (min. 2 selections) at min. odds ≥2.0. The Wagering Requirement for the casino is 35x (Deposit + Bonus). The wagering requirement can be completed by betting in the Sportsbook or Casino, or a combination of both
        mapika: for the spoortsbook, if for example i bet on a selection with 2 matches of 1.7 odd, and a total odd 2.89 its ok for the wagering? Or it must be >2.00 for any match?
        Marcin: yes
        Marcin: you can chose few positions for exaple 1.15 1.25 and 1.89
        Marcin: 1.15+1.25+1.89 = >2.0
        Marcin: must be min 2 selection
        Marcin: and min odds >2.0
        mapika: ok
        Marcin:
        mapika: i see i have an old account here
        mapika: but i never made a deposit
        Marcin: 100% Welcome Bonus (Global)
        mapika: its still valid the offer?
        Marcin: I can certainly check this for you, please allow me a moment.
        mapika: sure
        Marcin:
        Marcin: I met few weeks ago in London one girl from Romania with your surname
        mapika: realy? )
        Marcin: Yes! Maybe you have a sister?
        mapika: no.. as i know )
        Marcin: heheh
        Marcin: any way her name was Lavinia do you know her?
        mapika: i think so
        mapika: its from sighet, like me
        Marcin: I don't know from where exactly she was
        Marcin: I met her in London
        mapika: i have a lot of friends in England
        Marcin:
        Marcin: If you will see her say hello from her polish friend Lucas, please
        mapika: definitely
        Marcin:
        Marcin: Btw I trying to find your welcome bonus
        Marcin: in the meantime
        mapika:
        Marcin: Please give me moments of patience, I will be back to you with more information.
        mapika: sure
        Marcin:
        Marcin: I am so sorry Sergiu but Romania is excluded from welcome promotion
        Marcin: So there is no welcome bonus for you
        mapika: oh.. so bad
        Marcin: But
        Marcin: because we have same friend I will give you 10 free spins for our casino
        mapika: wow
        Marcin:
        mapika: that's a really nice surprise
        Marcin: Please give me a moment
        Marcin: 10 free spins for GoBananas! are on your account!
        Marcin: Please log out and sign in again to our site !
        mapika: sure
        mapika: thank you very much Marcin
        Marcin: Your welcome!
        Marcin: If you have any further queries please feel free to contact us. We will be happy to help you.
        Marcin: Have a nice day!
        mapika: i have to tell Lavinia about your generosity
        Marcin: don forget my real name!
        Marcin: Lucas!
        mapika: be sure about this
        mapika: thanks again Lucas, have a nice day
        Marcin: ok thank you!
        Marcin: bye bye!



      • Images
        • Replied by
          Superstar Member
          6203
        • last active 2 hrs ago
        mapika wrote:

        Hi. I just talked with a guy from the live chat of a casino. Its the first time when a support representative its so friendly with me and you can see how small its the world. Here is the chat transcript, i dont post the casino name, i dont want to create problems to this guy

        Marcin: Welcome to Live chat! How may I help you?
        mapika: whats the wagering requirements for the first deposit bonus?
        Marcin: The wagering requirement for Sportsbook is 6x (Deposit + Bonus) with combo bets (min. 2 selections) at min. odds ≥2.0. The Wagering Requirement for the casino is 35x (Deposit + Bonus). The wagering requirement can be completed by betting in the Sportsbook or Casino, or a combination of both
        mapika: for the spoortsbook, if for example i bet on a selection with 2 matches of 1.7 odd, and a total odd 2.89 its ok for the wagering? Or it must be >2.00 for any match?
        Marcin: yes
        Marcin: you can chose few positions for exaple 1.15 1.25 and 1.89
        Marcin: 1.15+1.25+1.89 = >2.0
        Marcin: must be min 2 selection
        Marcin: and min odds >2.0
        mapika: ok
        Marcin:
        mapika: i see i have an old account here
        mapika: but i never made a deposit
        Marcin: 100% Welcome Bonus (Global)
        mapika: its still valid the offer?
        Marcin: I can certainly check this for you, please allow me a moment.
        mapika: sure
        Marcin:
        Marcin: I met few weeks ago in London one girl from Romania with your surname
        mapika: realy? )
        Marcin: Yes! Maybe you have a sister?
        mapika: no.. as i know )
        Marcin: heheh
        Marcin: any way her name was Lavinia do you know her?
        mapika: i think so
        mapika: its from sighet, like me
        Marcin: I don't know from where exactly she was
        Marcin: I met her in London
        mapika: i have a lot of friends in England
        Marcin:
        Marcin: If you will see her say hello from her polish friend Lucas, please
        mapika: definitely
        Marcin:
        Marcin: Btw I trying to find your welcome bonus
        Marcin: in the meantime
        mapika:
        Marcin: Please give me moments of patience, I will be back to you with more information.
        mapika: sure
        Marcin:
        Marcin: I am so sorry Sergiu but Romania is excluded from welcome promotion
        Marcin: So there is no welcome bonus for you
        mapika: oh.. so bad
        Marcin: But
        Marcin: because we have same friend I will give you 10 free spins for our casino
        mapika: wow
        Marcin:
        mapika: that's a really nice surprise
        Marcin: Please give me a moment
        Marcin: 10 free spins for GoBananas! are on your account!
        Marcin: Please log out and sign in again to our site !
        mapika: sure
        mapika: thank you very much Marcin
        Marcin: Your welcome!
        Marcin: If you have any further queries please feel free to contact us. We will be happy to help you.
        Marcin: Have a nice day!
        mapika: i have to tell Lavinia about your generosity
        Marcin: don forget my real name!
        Marcin: Lucas!
        mapika: be sure about this
        mapika: thanks again Lucas, have a nice day
        Marcin: ok thank you!
        Marcin: bye bye!








        That was great. Sometimes it is good to know people . I hope you get a cash out from that bonus.
      • 2d4818989f1ca7ccfaccc9b2527a6916
        • Replied by
          admin
          3696
        • last active 7 hrs ago
        Romanians are everywhere!
      • Flapjack
        • Replied by
          admin
          4862
        • last active 5 hrs ago
        :D Well, you don't see that every day. That's great; I hope you have some luck with the free spins, as well.
      • Index
        • Replied by
          Sr. Member
          437
        • last active 3 days ago

        Thanks for this post from:

        • Images
        • 2d4818989f1ca7ccfaccc9b2527a6916
        i made only 0.20 from the free spins but this doesn't count. It was an unique conversation and i enjoyed it

        Johnny Karp wrote:

        Romanians are everywhere!


        Yes, this i true!
      • Index
        • Replied by
          admin
          20451
        • last active 2 hrs ago
        Very pleasant conversation which makes a nice change.
      • Putting on lipstick emoticon 1
        • Replied by
          admin
          12420
        • last active 1 hour ago
        Now that is what customer service should be all about! Thanks for sharing 
      • Index
        • Replied by
          Super Hero
          2060
        • last active 4 hrs ago

        Thanks for this post from:

        • 2d4818989f1ca7ccfaccc9b2527a6916
        • Anchi
        • Index
        • Index
        Well, I thought that I should get freebet at Betfair so I used live chat..
        ....while I was drunk..

        just a short part as it's "too long, didn't read"


        Krista: Lukasz can you confirm firstly what games you played on for this promotion?
        Lukasz : Kiss
        Lukasz : I mean "kiss" slot, not kissing you
        Krista: Lukasz
        Lukasz : I just wanted to make it clear!
        Krista:
        Krista: Lukasz, i have checked everything on your account in relation to the promotion. You wagered £4.85 not £10 so you didnt actually qualify to get the £9.50
        Krista: However
        Krista: What i am going to do for you as a good will gesture and you been ever so nice i am going to reward you anyways with a £5 free bet token
        Lukasz : oh that's awesome thanks for that Krista
        Krista: welcome dear

        1. Get drunk.
        2. Go to chat with live support.
        3.
        4.

      • 2d4818989f1ca7ccfaccc9b2527a6916
        • Replied by
          admin
          3696
        • last active 7 hrs ago
        Nicely done there Sommi, you kissed your way into a free bet
      • Flapjack
        • Replied by
          admin
          4862
        • last active 5 hrs ago
        That was smooth Sommi! Well done.
      • Index
        • Replied by
          Sr. Member
          496
        • last active about 2 months ago
        I have had great luck with getting a comp chip by telling the agent how wonderful they look today! 
      • Flapjack
        • Replied by
          admin
          4862
        • last active 5 hrs ago

        Thanks for this post from:

        • Index
        I will have to consider these new strategies to get some free chips in the future.
      • No avatar normal
        • Replied by
          Sr.Newbie
          32
        • last active 7 months ago
        It was quite long but I enjoyed every line of it!
      • Index
        • Replied by
          Sr. Member
          282
        • last active 3 hrs ago
        hehe really good one! some customer agents are indeed funny i always have funny conversation with Nisar from guts! and erik from thrills! also very funny and nice people hehe! better than standard chat;)

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