FYI: Rushmore funny business

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    Last post ago over 6 years by Cat50
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      • Avatar 17560
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        Got an email from Rushmore as Im sure most of you did with some decent bonuses and decided to give them another shot.

        Apparently you are penalized for depositing with Quicktender or Moneybookers for no reason whatsoever and are limited to a max of 100% max.

        Martina in support was nice, but wasnt able to supply any reason for this.  Just giving you guys a heads up in case you were thinking of depositing for some of these email summer bonuses.

        Please wait for a site operator to respond.

        You are now chatting with 'Martina'

        Martina: Hi and welcome. How can I help you?

        Allred00535: Hi Martina. I claimed SURFING3.1 as per my email and deposited 50.. yet it didnt work for some reason and my balance is 50. Can you fix that?

        Martina: One moment please, I'm just checking your account.

        Martina: shall i add the bonus into your account

        Allred00535: yes please. thanks Martina.

        Martina: your very welcome

        Allred00535: what is the playthrough on this bonus?

        Martina: I can see that you have deposited  through quicktender

        Allred00535: yes

        Martina: I'm afraid you can only have up to a 100%

        Martina: thats why the code did not work

        Allred00535: why would my deposit method matter? My quicktender funds are as good as cash and far more secure than credit cards etc.

        Martina: yes i can understand but I'm afraid we only offer to this method and moneybookers up to 100%

        Allred00535: Interesting. Might want to have your promotions staff note that up front in the email.  I will post this at forum to let the other players know in advance.  The 100% is fine for now, I guess I dont have a choice.
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        you would have gotten 175% if you use the right code, for quicktender SURFINGUW3.1.  You get 150% + 25% for usemywallet or ewalletxpress.

        you could have told support to unredeem SURFING3.1 for you and redeem SURFINGUW3.1
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        it would have been nice for support to have told him that(just my opinion)so sorry this happened to you i wish you the best of luck

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