The Genesys Group is the ultimate worst casino group ever.
I have deposited thousands in the last few months. I don't get promo emails. I NEVER qualify for the free spins or loyalty points.
Do they offer me deposit bonuses ? NOPE!
Every email is ignored. I think the staff likes the delete button.
I just spoke with Jeremy on the phone. His reply. I understand completely and sorry you feel that way.
I explained their customer service this way.....
If they were a land based casino labeled Casino B.
Me and Pat would walk into casino A and the doorman would open the door for each of us with a Welcome to the casino, enjoy your stay.
Casino B (Genesys) would open the Door For Pat with the greeting and turn their back when I approached the door.
Guess what? Jeremy didn't disagree.
If they were a store, I wouldn't shop there. Being a casino.. same thing.
Rant over. They like the delete button. I obviously am a slow learner, but I learned to use the delete button just now!
Gave Genesys Another Try.... but...OMG!!!!!!
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