Genesys Club a rip off????

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    Last post ago over 5 years by chocolateman
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        I am a little leary of Treasure Mile and Grand Eagle now combined as the genesys club.  I have lost, lost, lost and lost again.  the slots are TIGHTER and I think I got one set of free spins on The Big Game.  I am losing faith in Treasure Mile
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        Sorry to hear that and i hear your frustration cj. It might be best to explore other casino options for awhile and see if your luck changes.

        Lips
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        well, how about two weeks in a row getting 25FREE and not being able to play. some reason or another the software has became incompatible for my computer!
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          Super Hero
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        cjdawgct  I have to agree! Something is DEFINITELY going on!!!!!!!

        I asked chat what's wrong, of course not expecting to get a "REAL" answer...Anyway he looked at my game play and admitted payout was low!
        I guess he felt it warranted a chip because he put one in my account! And that also went down the drain without any possibility of making wagering!

        I would stay away(with my money) for a while!
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        hi guys been awhile the genesys club also owns betbig dollar i usually win there , not all the time i am waiting on a withdrawel now , and i am hoping that the bad blood between me and one of there workers wont get in the way.  they have always been good to me unlike some of the others but they dont give free spins
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        I appreciate all the feedback everyone.  I played again today and $32.00 dollars lasted about an hour.    I played several denominations and several games to no avail.  Big game - nothing. Cosmopolitan - nothing.  Nascash - 3 free spins then nothing.  Alpha squad - nothing, etc, etc, etc.  I switched between Grand Eagle and Treasure Mile - same thing NOTHING!  Look, I know gambling is a risk, but this is getting ridiculous at best.   
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        Hi all, my name is James Matthews I am a Senior Host at the Genesys Club. To answer a few of your questions, first-off Genesys Club does not own nor is it affiliated to “betbig dollar” casino. The Genesys Club consists of Manadrin Palace, Treasure Mile, Grand Eagle, Lucky Creek and Wiz Bet Casinos only. In regards to payouts and win ratios the casinos have excellent payout percentages and win ratios which have kept them in-line with the same standards used by other top online casinos from around the world. The Genesys Club also prides itself on consistent payouts where all Players are delighted by our smooth delivery of their winnings. Just today some of our lucky winners include Nicole S who won £5000, David C won $8000, Arnold H won $6500 and Daniel H won $8000 to name but a few…. At present the Casino has a fantastic offer of 10 Free spins on our newly released classic slot called Cash Puppy, for all Players who have previously deposited at the Genesys Club Casinos. Furthermore there are tournaments to thrill and entertain all gamers with an eye for a bit of competition. The Genesys Club uses evolved technology to deliver some of the best gaming online. Players who are running Windows 2000 or earlier versions of Windows XP will not be able to play as an upgrade will be required. The Casinos also use the latest version of Flash player so a free download from adobe.com will resolve any game play issues. If you still find it difficult to connect and play you are welcome to contact the support team who are ready to assist you on the Live chat service or by toll free telephone contact. Warmest regards, the Genesys Club.
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          Super Hero
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        GenChat Welcome, thank you for being here 

        I have NEVER been able to cashout on a deposit at any of your group. And I believe I might have been able to cashout the $100(no deposit max) 2 times(out of many chips, thank you for those) but with the fee it just didn't seem worth the hassle!

        As far as winners, I am gonna assume they must be high rollers(unlike my baby betting self) I normally stay around $1 and under with the occasional up to $2 bets. That is because I don't start off with a big bankroll and because whenever I do try higher bets I still get the same small winning combinations.

        This is just my experience no matter which one of your casinos I try, it is the same every time!  Start off with some decent(not spectacular) wins and then no matter which game or what amount the winning combinations are the worst; 1x  bet up to 20x bet. Again this is my experience.

        I love the graphics of the games, but for me the playtime and cashout percentage has not been good! So again I am gonna assume your group is for players who can risk bets of $2.00 and above regularly! Which again is not me at this time so...

        But again thanks for your willingness to participate in this forum.

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        GenChat wrote:

        Hi all, my name is James Matthews I am a Senior Host at the Genesys Club. To answer a few of your questions, first-off Genesys Club does not own nor is it affiliated to “betbig dollar” casino. The Genesys Club consists of Manadrin Palace, Treasure Mile, Grand Eagle, Lucky Creek and Wiz Bet Casinos only. In regards to payouts and win ratios the casinos have excellent payout percentages and win ratios which have kept them in-line with the same standards used by other top online casinos from around the world. The Genesys Club also prides itself on consistent payouts where all Players are delighted by our smooth delivery of their winnings. Just today some of our lucky winners include Nicole S who won £5000, David C won $8000, Arnold H won $6500 and Daniel H won $8000 to name but a few…. At present the Casino has a fantastic offer of 10 Free spins on our newly released classic slot called Cash Puppy, for all Players who have previously deposited at the Genesys Club Casinos. Furthermore there are tournaments to thrill and entertain all gamers with an eye for a bit of competition. The Genesys Club uses evolved technology to deliver some of the best gaming online. Players who are running Windows 2000 or earlier versions of Windows XP will not be able to play as an upgrade will be required. The Casinos also use the latest version of Flash player so a free download from adobe.com will resolve any game play issues. If you still find it difficult to connect and play you are welcome to contact the support team who are ready to assist you on the Live chat service or by toll free telephone contact. Warmest regards, the Genesys Club.


        Hog Wash...BETONSOFT has the worst payout of any online casino software. Including Rival. The software RNG is funny at best. Dont believe me go play BJ especially Atlantic City. Its a slot machine style game and is not that of a real game of BJ. Go play roulette...1 session. I betted on black and Red came up 27 times in a row. Then I switch to red it went black. Slots are pretty much same patterns. Doing a session of 100 spins. You will get a spell of 10 to 15 dead spins in row within those 100 spins. Followed by 2 to 4 min payout spins. It's like clock work. If a player knows what to look for. There is too many sessions where these incidents has occurred. I have not been back there. And I warn others to find another software platform to play at as well. BETSONSOFT is NOT FAIR!!!!

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