Gnuf casino a little bit strange?!?

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    Last post ago over 7 years by mondobiz
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        • Started by
          Full Member
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        • last active 5 months ago
        Hi all, i did do my first deposit there last saturday. they promise you a 100% bonus. i don't got this bonus automaticall. so i did send an email, they only have an emaboutil support in their website. no phonenumbers and livechat. they are in the same gruop with betway.
        so i did send 2 emails about the bonus at saturday = no answer. yesterday i did sent too an email at betway and gnuf biz. a very nice person called Marcus did answer and did say that he add the bonus in my account. if i go to mygnuf i can see it in the Bonus section, but there is not a possibility to transfer it in my casino or poker account. i did send them again an email about my problem, but again no answer at this time. i dont know if the slow support there is usual? if i did search in google with the adress from them i found this phonenumber from them:Canada: 1-866-793-1904 (Toll-Free)
        UK: 0-808-234-1541 (Toll-Free)
        France: 0-800-180-2344 (Toll-Free)
        Germany: 0-800-180-2344 (Toll-Free)
        Australia: 1-800-063-429 (Toll-Free

        but is not showing in their website!?! if i tried to call them, there aren't someone to speak.

        i dont know what i have to think about this?

        greetings josie
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        i agree it sounds strange. i dont know about gnuff and didnt know they are in the same group as betway, i have been registered for years and deposited alot at betway though and they always have nice and fast suport. hope it get sorted out.

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