Hi all, i did do my first deposit there last saturday. they promise you a 100% bonus. i don't got this bonus automaticall. so i did send an email, they only have an emaboutil support in their website. no phonenumbers and livechat. they are in the same gruop with betway.
so i did send 2 emails about the bonus at saturday = no answer. yesterday i did sent too an email at betway and gnuf biz. a very nice person called Marcus did answer and did say that he add the bonus in my account. if i go to mygnuf i can see it in the Bonus section, but there is not a possibility to transfer it in my casino or poker account. i did send them again an email about my problem, but again no answer at this time. i dont know if the slow support there is usual? if i did search in google with the adress from them i found this phonenumber from them:Canada: 1-866-793-1904 (Toll-Free)
UK: 0-808-234-1541 (Toll-Free)
France: 0-800-180-2344 (Toll-Free)
Germany: 0-800-180-2344 (Toll-Free)
Australia: 1-800-063-429 (Toll-Free
but is not showing in their website!?! if i tried to call them, there aren't someone to speak.
i dont know what i have to think about this?
Gnuf casino a little bit strange?!?
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