Go Casino

I'm so irritated.  I received an e-mail earlier that if I re-buy into the slot tournament at Go Casino for $15.99 they would put a $25 bonus in my account.  I chatted with them earlier to claim the bonus.  First of all, the min deposit is $25 so I had to deposit the $25 rather than just the $15.99.  I then did the re-buy and claimed the bonus.  The casino rep told me the bonus would be in my account in "a few hours".  This was about 4 hours ago.  So I just chatted with another rep and she said it will take 24 to 48 hours for the bonus to show up!!  >:(

If I would have known it would take so long to get the thing credited I never would have claimed it.  I want to play tonight!  Not 24 to 48 hours from now!!

So here's what I told her:

you: I've never played any casino before that it took that long to credit a deposit bonus.

you: I know it's not your fault Gabriela, but I have been hearing some shady things about your casino. I took a chance and deposited to claim the bonus. If I can't get my bonus credited sooner then I won't be depositing with you any more.

you: And there are many other players at lcb.org who are wary of your casino as well.

Gabriela: Is just a time frame, and it can be less, I will try to push your request to be credited in less time.

you: Thank you. Have a nice night.

info: Your chat transcript will be sent to amy@amyspear.com at the end of your chat.

Amy, sorry you have to go through that.  IMO they are definitely shady. There reels slip rather than spinning, it looks like very obvious rigging!!! I deleted them and they still call and try to offer me bonuses and free money and I will not take either. I still have 2 free tournament entries with them, but they can keep them. I asked them to remove me from their system.   I don't like them at all!

Yep, that was the last deposit I make with them or their sister Online Vegas.  I will play out the bonus (if I ever get it) and that will be it.  Too shady!

You ladies are definitely right about these guys. They are SHADY for real. I have at least 50 screenshots of hits I didn't get paid on. Most of them happened in tournaments that I entered for free with the free codes- so I didn't make a big fuss about it- but still. Anyways, anybody can tell that their tournaments are fixed- all the good prizes are won by people with ridiculously high scores that you know can't be humanly possible.
I definitely agree that their slots are "rigged."
The sad thing is that most of times I was playing for cash- I had it on autoplay and wasn't really watching closely. So who knows how much they stole from me. Needless to say I never won s**t.
Now they keep calling me like everyday- - check this one out- guy calls me today and says he has a "special" 125% deposit bonus for me. I ask him what the playthrough is and he says 10x. I say I'll think about it . He tells me to write down the code #. I tell him I can't because I'm driving and told him to email it. I get the email and it has a link for the bonus terms and it says 20x playthrough. - "special bonus." The regular bonus is 100% with 10xWR. SHADY!
I could go on but I already spent more time writing about them than they're worth.
The bottom line is CAN'T TRUST EM.

Go, Online Vegas, and Crazy Slots should have one of those warning signs next to the posts about them.

As of this morning the bonus still wasn't there.  Here's the chat:

info: Please wait for a site operator to respond.
info: You are now chatting with 'JoanniV'

JoanniV: Thank you for contacting customer care , how may I assist you?

you: Hello, how are you today? My account numbmer is . can you please tell me when my $25 bonus will be credited to my account?

JoanniV: I am fine

JoanniV: thanks for asking

JoanniV: and how are you today?

you: I am hanging in there, thanks
you:

JoanniV: Please allow me a few minutes to verify your account.

you: okay, thanks

JoanniV: the 25.00 is still in process

JoanniV: it takes 48 business hours

you: ok thank you

JoanniV: which means that today at latest will be credited

JoanniV: ok

JoanniV: Is there anything else I may be able to assist you with?

you: no thanks have a nice day

48 business hours from yesterday afternoon means "today at latest it will be credited"?  Must be the new math.  These people are either really dumb or they think we are really dumb.

Just like to say thank you all for the info, This is why I come in so I do not have to wast my time and get in some thing I do not need to be in,
I have this casino and got that email all so made the call for the game , But I see that it will not be coming and I will not hold me breath lol
Thank all.

I for one am really glad that this thread was started. The Golden Group- or whatever they're called- definitely need to be exposed and people need to be made aware that they are a bunch of crooks and scam artists.

Mariannalee, I believe everything that you have said about this group-
https://lcb.org/onlinecasinobonusforum/casinos/back-office-practices-and-online-casinos/?msg=51165
-because I have caught them cheating me on their slots many times.

I also found this post by genenco-
https://lcb.org/onlinecasinobonusforum/casinos/warning-to-all/msg50429/#msg50429
-and the same exact thing happened to me on this slot- TWICE- within like two minutes. Not only did I not get the bonuses, but the reels were stuck- like he said- and I lost on every spin after that (had it on autospin). Pretty much knocked me out of the tournament that I was playing in- not like I had any chance of winning OLOLOL.

I haven't even played there all that much, made a few small deposits. But I've been around long enough to know when I'm being suckered.

I'd advise anyone to stay away from them.

They're petty as hell anyways- Crazy Slots told me that I couldn't redeem a no deposit code "because I have made deposits."
Pathetic