Golden Casino Survey

Anything related to casinos, casino games, new casinos, tournaments etc.
Headline back 2
    2,513
    views
    2
    replies
    Last post ago about 7 years by drpsyce38
    No avatar normal
    • Started by
      Full Member
      159
    • last active 5 months ago

    Readers of this topic also read:

    Please or register to post or comment.
      • No avatar normal
        • Started by
          Full Member
          159
        • last active 5 months ago
        LoL was just sent an email from Golden Casino to take a survey so I thought I would share my response's to 2 of there questions. If you have read some of my forum comments about Vegas Tech you know this be good.

        7.Was your most recent Customer Service issue resolved within the first phone call, email, or chat session?
        Awnser:NO

        Please let us know more so we can improve our services.

        My son came here from Calif. To visit me and he saw me playing he has his own laptop and registered with his home address in Calif., his e-mail, yes granted he was on my wireless router network but he is 21 and he left yesterday and still hadn't received his LCB bonus ...so he deleted GOcasino from his laptop and yes I know this survey is for golden but GOCasino your sister site and the online chat are the same people because I know I am a depositing member on all the Vegas Tech software sites and frankly your online chat service is the worst.
        If I was at a brick and mortar casino and for the hours of wait time and poor service I received, I would have been comt  a room, food something.
        You all might have picked wrong one to take your survey but I am not the only one that feels this way just go read forum at latestcasinobonuses.com
        Don't get me wrong Your software in my opinion is one of the best and if it wasn’t for your tournaments all the money and also my girlfriends money (and she spends more than me) would never be deposited in your or your sister sites casinos they be at a Rival casinos.



        9. How else can we improve our Customer Service to better serve you?

        Hire more service people and allow them to give those bonuses out or even better if a customers wait time from time they contact live chat to time they are asked “please allow me a few moments to verify your account” (hate that freakin auto line) you give $1 bonus for every 5mins.
        Remember without us you have no business and so what if you give someone $5 bonus myself and my girlfriend have spent thousands at your casinos and never withdrew nothing always put it back or the main thing we do is buy into tournaments because we love them.

        LOL picked wrong player to ask ya think?
      • Avatar 7881
        • Replied by
          Super Hero
          1,492
        • last active 3 months ago
        I am very DOWN on this casino group since they sent me a rubber check.  I have bet thousands with them....but no more. 

      lcb activities in the last 24 hours

      • 28
        new members
      • 659
        members online
      • 21743
        guests online
      • 78
        new posts
      • 268
        free games played
      Join the club

      Most viewed forum posts

      • Putting on lipstick emoticon 1
        Hi LCB'ers,Here is a list of freebies that are not on the weekly code list. This list includes casinos to check your acct, call/email for free chip and casinos not listed here at our forum.  I will update this list on...
        More Free Chips
      • Putting on lipstick emoticon 1
        LCB $250 August Contest – Lets Play Roulette     Hi LCB'ers because of the launch of the new site design i had to temporarily close this contest. Lets start fresh - for any member that may have already enterted a...
        CLOSED - LCB $250 August Contest – Lets Play Roulette
      • Putting on lipstick emoticon 1
        LCB $500 10th Anniversary Contest Wow, can you even believe it’s been a whole ten years we have been around! I know I am personally thrilled I have shared this time together with the old timers and of course all...
        Closed - LCB $500 10th Anniversary Contest

      Join today and start earning rewards

      You will immediately get full access to our online casino forum/chat plus receive our newsletter with news & exclusive bonuses every month.
      S logo
      Select Language
      Search
      Search Results

      Report to moderator

      Use this function to inform the moderators and administrator of an abusive or wrongly posted message.

      Please note that your email address will be revealed to the moderators if you use this

      Submit
      39012170