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    Last post ago over 4 years by zuga
      No avatar a112

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      Resolved - Golden Cherry Casino Issue
        • No avatar a112

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          Last Wed Feb 8, I attempted to make a deposit at Golden Cherry Casino (Rival) using the same card I've always used w/o a problem.

          The thing is that the cashier gave me an "error message" saying my deposit did not go through.  When I checked my account online, I see the funds were withdrawn from my account despite the error message.

          I immediately contacted Live Support, and was told to send in the copy of the transaction from my account, which I did immediately.  Twice.

          Now, a week later, I am still being told that the "Finance Dept." will notify me when they have more information.  Really??

          If they are incapable of solving this problem, why should I continue to play there?  Why should anyone?  

          Just a warning that Golden Cherry is not to be trusted.
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          zuga

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          "All it takes for evil to prevail is for good people to do nothing "

          Check out our No Deposit Casino and No Deposit Bingo lists.
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          Thanks for this post from:

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          • 13835635 1387161964632236 373530270 o
          Ive notified Casino Representative about this thread.

          Zuga
        • No avatar a112
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          • Super Hero1,199
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          Thanks for this post from:

          • 13835635 1387161964632236 373530270 o
          Hi,

          Will check this out. Please PM me your username.

          Thanks,
          Daniel
        • No avatar a112

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          Thank you Zuga for your help.

          Daniel, I've PM'ed you.
        • No avatar a112
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          • Super Hero1,199
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          Hi,

          Checked up on that.

          It took a bit time since they needed to send the doc to our bank.

          After checking: your transaction haven't passed (there are 2 stages and it was pending in between). You will see the amount bank in your account in few days (varies from one CC provider to another).

          Your account will be in any case with your deposit amount as compensation (you can of course use bonus on that).

          You will be contacted by CS to follow up on that.

          Best regards,
          Daniel
        • No avatar a112

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          Daniel, you da man!! 
          The money and bonus are in my acct now.  tyvm

          Zuga, can you edit the title to say RESOLVED, please?
        • No avatar a112
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          • Super Hero1,199
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          Hi,

          Thank you.

          In this case it's not me :-) Just took time the bank to reply .

          Have Fun!
          Daniel
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          zuga

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          "All it takes for evil to prevail is for good people to do nothing "

          Check out our No Deposit Casino and No Deposit Bingo lists.
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          Thanks for this post from:

          • No avatar a112
          • 13835635 1387161964632236 373530270 o
          • Index
          • No avatar a112
          Upgrading topic to resolved.

          cheers
          Zuga

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