Gr88 casino account blocked

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    Last post ago over 2 years by Melcb
    Korn
    • Started by
      Hero Member
      564
    • last active 4 hrs ago

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      • Korn
        • Started by
          Hero Member
          564
        • last active 4 hrs ago
        Hello there gamblers.I don't know where to post this.I hope there is no problem I posted here.
        I have a small problem with this casino.Two days ago here on the forum I found a no deposit bonus code for 10 free spins on Immortal Romance.When I tried to log I saw that my account was blocked.I talked to them on live chat and they said they will check this for me.Since then nothing happened and they keep saying that my account is on verification process already.Has this happened to anyone before?It's frustrating they closed my account with no reason.
      • Index
        • Replied by
          Super Hero
          2059
        • last active 17 hrs ago
        It didn't happen to anyone I know, just send an email to their support, live chat sometimes is pretty crap. If they locked your account then they probably had a reason to do so - multiple accounts or something like that?  All you can do is to wait for their answer anyway..
      • Korn
        • Replied by
          Hero Member
          564
        • last active 4 hrs ago
        At first they said there was an error with their server.I am sure that I won't get any response from them.Anyway...I will never deposit to play there.If I have a problem logging in, imagine how long will it take to withdraw my money if I would have a problem with that.
      • Korn
        • Replied by
          Hero Member
          564
        • last active 4 hrs ago
        So I talked to them AGAIN on live chat and the reason is...I don't know.They told me nothing.I don't care anymore.You can close this thread.Thank you
      • Index
        • Replied by
          Hero Member
          894
        • last active 18 hrs ago
        Several days ago my account was blocked too. I thought I forgot my password and requested pass changing. Account did not worked for some days and I contacted support by e-mail. They had activated my account and I got my free spins. Today I have tried ligging in, but account does not work again!
      • Korn
        • Replied by
          Hero Member
          564
        • last active 4 hrs ago
        So it's not just me.It means this is a great casino...not.I think they block accounts randomly for no reason.
      • Index
        • Replied by
          Hero Member
          894
        • last active 18 hrs ago
        Today account works again and I got a bonus and even made playthrogh, although I can/t withdraw as I'm not elegible for free bonuses.
      • Panda kiss
        • Replied by
          admin
          5052
        • online
        In future with these type of cases if you feel you have done no wrong doing to have your account closed please contact myself or one of the mods via private message and supply us with your casino username. Once then we can contact the rep to look into the matter.

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